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8.0
Agents at airport counter did not want to honor my luxury SUV category status that I rented. They tried to trade me down to a midsize SUV despite my reservation booking clearly stating luxury SUV. I had paid more for it! We ended up getting what we had reserved but it seemed to me they tried to take the easy route and switch on us. This was my only complaint. Everything else was very good.Reviewed 25 Apr. 2023
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10.0
It was a really nice vehicle, it was just pricey for 3.5 daysReviewed 20 Mar. 2023
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10.0
Very helpful and gracious. Very good drive back after drop off of my rental. Would use them again!Reviewed 15 Mar. 2023
review from![kayak]()
8.0
Professional ... nice car..Reviewed 25 Dec. 2022
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4.0
I went to pick up the car at my scheduled time, they said if you want to wait we have to wash and clean the car or you can take this other car. I did not want to wait so I took with cigarette burn holes and half a tank of gas in it car. When I got to me destination 4 hours away it seemed like it was running funny. On friday I broke down at a gas station and after waiting 2 hours for a tow truck that never caim and I had to call again and they said another 1/2 hour which they said I would need to talk to my local rep to discuss the fee for the service. The Enterprise rep did not offer to swap out the car but only if I broke down again while driving back home at night 4 hours away! I had someone help me and got me on the road. I was supposed to drop off the car on Saturday but I did not want to chance it not starting again so I dropped it off in the middle of the night on Friday with a note . No call from the Local Enterprise to discuss all that happened!Reviewed 26 Jul. 2022
review from![kayak]()
10.0
Enterprise made everything easy, from checking in, picking up the car and dropping it off. I went through Priceline and chose Enterprise. I saved a lot of money doing that. Also, we picked up our car at a local airport, even though we were not flying anywhere. That brought the price down as well. Enterprise is always my preferred rental car company.Reviewed 24 Apr. 2022
review from![kayak]()
6.0
Cons:Try putting some tires that aren't BALD on your cars. Super dangerous. And maybe not paying 550 bucks to rent a car for 4 days. What a wasteReviewed 26 Mar. 2021
review from![kayak]()
10.0
Pros:Ease of drop off and pick upReviewed 28 Dec. 2020
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6.4
Cons:Kiosk at the airport was unmanned and had to use Alamo for picking up the Enterprise reserved vehicle. The line was long and moved slowly and took about 30 minutes. Very disappointed with that portion of the process, otherwise was a fine experience.Reviewed 9 Nov. 2020
review from![kayak]()
9.6
Pros:yesReviewed 31 Dec. 2019
review from![kayak]()
9.6
Pros:They were vpvery busy but they did their best to expedite the drop off. It was the last day before a two-day New Year’s closing of the store so a lot of people were thereCons:Nothing, it was fine.Reviewed 31 Dec. 2019
review from![kayak]()
10.0
Pros:Staff was awesome!Cons:Quick and easy!Reviewed 18 Nov. 2019
review from![kayak]()