10.0
Staff all very welcoming and helpful!Reviewed 9 Feb. 2023
review from![cheapflights]()
2.0
Cons:We could have been better informed about the hours. Everything we received said that the location was open until 5 PM. When we got there at 4:30 we learned through a sign on the door that they closed at 4. Lost our money on buying the insurance and had to spend twice as much to get another car that we could pick up at the airport.Reviewed 3 May 2020
review from![kayak]()
10.0
Pros:Easy pick up, drop off.Reviewed 3 Sep. 2019
review from![kayak]()
10.0
Pros:yesCons:no,they the bestReviewed 27 Mar. 2019
review from![kayak]()
10.0
Pros:customer serviceCons:-Reviewed 3 Jan. 2017
review from![kayak]()
2.0
Would not give me the carPros:My review is for Enterprise, NOT KAYAK. Kayak is great.Cons:However, when I showed up to get the car, which I needed for a job interview near where I'm moving, my reservation was acknowledged and I was told "we don't have enough cars to fill the reservations." I left without the car and had to miss my interview. When I called corporate, they contacted the store I went to and were told that, actually, no one has come into the store and they don't remember having a conversation me. Their system showed that there were cars and that I had one reserved. But they continued to deny that I had even been in there. Very ridiculous, unprofessional, and I was not given any resolution.Reviewed 24 Nov. 2016
review from![kayak]()
2.0
Cons:In general I am very unhappy with the service, and do no intend to rent a car at enterprise again. The credit card device wasn't working properly, I've mentioned several times that my credit card was ok, but the attendant was very rude, and gave me the impression that I was lying about it. At the end we use another credit card device and worked.Reviewed 31 Oct. 2016
review from![kayak]()
8.8
Pros:Pick up and drop off was very quick, I was in and out in less than 15 min both times. I paid $180 total for a week long rental of an economy car, which I thought was a very good value.Cons:Economy car is economy. No remote door locks, very tiny car, lots of road noise, but what do you expect when renting this cheaply? On the plus side I ended up with a car that had XM radio. Usually this would cost an extra $6 per day, but I didn't ask for it so I didn't pay for it.Reviewed 24 Jul. 2016
review from![kayak]()