2.0
This rental was not for a car at the airport. It was off airport a good distance away, so I canceled the reservation. Kayak advertised that this rental was on Airport. This is a problem with your website.Reviewed 15 Aug. 2023
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2.0
Said my rental was at the airport. It wasn’t. It was actually several miles away. Also, they didn’t actually have any cars when I got there.Reviewed 29 Jul. 2023
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10.0
Everything was great.Reviewed 28 Dec. 2022
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2.0
When I arrived in Jackson there was no rental car for me even though I presented them with reservation, insurance and payments. I then found an email that said I had a rental in Brandon, Ms where I called and was told they did not have a car for me. After an hour the Enterprise rep in Brandon was able to get me a car, not the one I got through Kayak, pay again and take an Uber from the airport to the facility 14 miles away to pick up the car. Bad experience. I was late to my meeting.Reviewed 30 Sep. 2022
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10.0
Pros:The staff was awesome. Raechel but I think she used Rae was outstanding. She provided outstanding customer service.Cons:I was charged a lot of fees in the back end and the costs was over $100 more than quoted on KayakReviewed 27 Jan. 2021
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8.8
Pros:yesReviewed 29 Jul. 2020
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5.6
Cons:I think the rate was a bit off the limitReviewed 23 Jun. 2020
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5.6
Pros:Rude staff.Cons:Brand new 2019 Nissan Altima, but $38/day in Jackson, MS, is absurdly overpriced.Reviewed 5 Dec. 2019
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10.0
Pros:The staff was friendly and eager to asist.Reviewed 10 Aug. 2019
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6.0
Pros:Staff at pickup and drop off were friendly and quickCons:The car was reeking of cigarette smell which did not go away even at the time of return.Reviewed 21 Jun. 2019
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6.0
Cons:I didnt like the face that it was still kind of high but it is suppose to be a cheap website but it was just as high as the company itself. When i use to go threw you all it was much cheaper. But things has change.Reviewed 11 Sep. 2018
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2.0
Pros:NothingCons:I got the reservation for a pickup at a location. I got there, waited 90 minutes, no one shows up..... only to be told I had to go inside the airport and pick up the vehicle there. I get there, and of course, there's a line of people there.... just decided to cancel my reservation..... so my experience was POORReviewed 6 Mar. 2017
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