Find reviews that mention:
10.0
Pros:Staff was super friendly and helpful. Little to no wait on the pick up. Quick Drop off and immediate shuttle service to terminal.Reviewed 28 Jul. 2020
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3.6
Pros:I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.Reviewed 30 Aug. 2019
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2.0
Pros:No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.Reviewed 5 Aug. 2019
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10.0
Great servicePros:Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.Cons:Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.Reviewed 2 Jan. 2019
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10.0
CONVENIENTPros:No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.Reviewed 9 Dec. 2018
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7.2
Cons:No information on where to drop off the ergoReviewed 8 Nov. 2018
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2.0
Pros:Monterey enterprise staff are great! quick in and out. Car was pretty good for the trip.Reviewed 24 Oct. 2018
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2.0
TerriblePros:NACons:When I arrived to pickup the car, they just told me “there is no convertible car” They didn’t inform me prior by calling or email They ruined the wedding anniversary surpriseReviewed 4 Sep. 2018
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9.6
Great servicePros:Friendly, easy and clean!Reviewed 6 Feb. 2017
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10.0
GO TO Rental CarsPros:They were very helpful and understanding of our needs.Reviewed 4 Jan. 2017
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2.0
Cons:Unfortunately I reserved an SUV and upon arrival to the check-in desk I was told they had only sedans. It was lucky that another company had a larger car for me, but I was surprised and not thrilled that I made a reservation for a car they did not have to rent.Reviewed 3 Jan. 2017
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2.0
Impossible to work withPros:I couldnt rent the car. The staff refused my debit card even though I was local, had utility bills on me and AAA insurance, and an emerald club membership.Cons:Awful policy. I booked online with another company and experienced no hassles.Reviewed 1 Nov. 2016
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