6.0
That we actually got a car - we had to beg to get a car - as they didn’t have any cars to give - then we had to wait for them to clean it - - - we are ever so grateful that Enterprise found a way to give us a car - not sure if we hadn’t made a fuss they would have - so Kayak needs to make sure there are actually vehicles available.Reviewed 7 Aug. 2022
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6.0
front desk people are good, car cleanliness should improve.Reviewed 12 May 2022
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8.8
Pros:Very helpful staff, accommodating and not pushy about the extra insurance offered.Cons:Several small items from previous customers were left in the vehicle.Reviewed 31 Jul. 2019
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10.0
Cons:Excellent price, car, and gas mileageReviewed 7 Apr. 2019
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2.0
I would rate ZERO if it was an optionPros:Nothing!!!Cons:My itinerary said pick up at noon - we were there at 12:25pm they were closed I called enterprise and they would not honour the reservation as I had to be there before noon!!! My itinerary said noon I told them that, they said sorry I should have been informed and I wasn’t!Reviewed 9 Jan. 2019
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2.0
Didn’t receive a vehicle.Cons:I recently needed a vehicle due to unforeseen circumstances. There were no vehicles that were available. I did not receive a call until a full week later saying there was one available. I went online to see if there was another way to get one. It kept reading available, but in fact, they were all rented out. I was not contacted either when I had put in a request for one. Really disappointed with the whole experience with the Red Deer Enterprise. Maybe bringing in more vehicles from Edmonton or Calgary would have been a problem solved.Reviewed 2 Feb. 2018
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7.6
Rep wasn't friendly, car had one issuePros:The car, overall was great, comfort, bells and whistles were great. HoweverCons:The rep in Red Deer wasn't very friendly. He said all of 3 words to me while processing my reservation. The car itself was a turbo etc and had a delay in its excelleration, which wasn't nice to have happen in town, and it would have been nice to have that feature explained.Reviewed 4 Jul. 2017
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10.0
Top Notch!Pros:The customer service was excellent; from the phone to pick up to in branch. I was given exactly what I wanted; there was no push to up-sell me. It was a lighthearted & comfortable professional environment. The vehicle was spotless (Inside & out.), & it drove like a dream. I will definitely rent from this specific Enterprise, again. Thanks to all who made my renting experience an excellent one!Reviewed 10 Jan. 2016
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