2.0
Pros:Nothing. They wouldn't rent to me and I still had to pay for the insurance.Cons:You could have not charged me for insurance on a car I didn't drive.Reviewed 4 May 2020
review from![kayak]()
9.2
Pros:Friendly and informative service.Cons:I think customers should charged by the hour, I was late by 1 hour for my 24 hour rental and was told I would be charged an entire extra day for it, I get it, but still.Reviewed 30 Sep. 2019
review from![kayak]()
7.2
Pros:Staff was excellent but severely understaffed for University move in weekend.Reviewed 26 Aug. 2019
review from![kayak]()
4.4
Pros:Nothing!Cons:Our flight was delayed and when we got to Enterprise they had given our car away along with about 10 others who had contracts. They told me to they'd honor any additional costs. THEY DIDN'T! I will never use Enterprise again!Reviewed 25 Aug. 2019
review from![kayak]()
10.0
Pros:quick and great service, clean vehicleReviewed 7 Feb. 2019
review from![kayak]()
8.0
Cons:They didn’t acknowledged the insurance y bought online and told me if something happened to the car I had to pay anyway... unless I bought another insurance directly with them.Reviewed 8 Jan. 2019
review from![kayak]()
10.0
Great service!Pros:The agent was friendly and helpful. They had my car ready when I arrived. Pickup and after hour drop off was quick and convenient. The car was perfect and clean.Reviewed 25 Dec. 2018
review from![kayak]()
8.8
Cons:Long wait to get the car very nice people though but too fewReviewed 10 Sep. 2018
review from![kayak]()
10.0
Pros:EverythingReviewed 9 Sep. 2018
review from![kayak]()
10.0
Pros:lovely staff in downtown cleveland locationReviewed 2 Dec. 2016
review from![kayak]()