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10.0
The Enterprise agent who handled our transaction at the Tucson Airport on January 14 was excellent! And, the Toyota Camry that we rented for seven weeks was clean, spacious, and in excellent condition. A first rate experience overall.Reviewed 8 Mar. 2023
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6.0
The pick up process could easily be improved. I waited in line for way too long just to confirm my email and phone number. We arrived seven hours later than we’re supposed to and it was midnight to my children. That line was torture. Everything else was great and staff were friendly. Do them a favor and improve that check in process please!Reviewed 27 Feb. 2023
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10.0
Good customer experience and service.Reviewed 18 Dec. 2022
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10.0
Appreciate their quick friendly service and no dramaReviewed 21 Jul. 2022
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8.0
Able to pick from several mid-sized cars. Professional, quick and easy to get on the road. Our rental was for Tuscon, AZ. For improved experience with the car I would have provided a quick tutorial on the Apple play. Then I would explain the drop off procedure. Over all its a good airport for rentals.Reviewed 24 Nov. 2021
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8.0
Cons:Super long wait time.Reviewed 3 Jun. 2021
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8.0
Cons:The rental agency entered the wrong time for return, am vs pm... Also did not have available the car class booked, a Toyota Corolla vs the requested VW Jetta, a standard rental vs a compact rental, still charged as a standard rental did not even mention they didn't have the proper car. Just a disappointing rental in general, even if the car was nice, it was not what was booked.Reviewed 1 Jun. 2021
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10.0
Cons:Not a thing. We were completely satisfied. And thanks to you, Kayak, for getting us a good deal!Reviewed 11 May 2021
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10.0
Pros:We had a bit of a wait to pick car up due to bad timing. But then we were upgraded to a mustang convertible due to low number of vehicles left. Not a bad deal. 😊 Drop off was painless.Reviewed 10 May 2021
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10.0
Pros:Drop-off in Amarillo was quick and easy.Cons:Google Maps gave us slightly wrong directions to the Enterprise at Amarillo Airport. We asked a person, and they got us where we needed to go.Reviewed 26 Apr. 2021
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8.0
Pros:The staff was great and very friendly. All interactions were positive!Cons:Would be nice to see exactly how much you'll be paying before you drop off your car. There are lots of little fees and add-ons that add up once you see your final statement after dropping off the car. I don't think it's deceitful, just a little more transparency during the booking process would be nice.Reviewed 17 Mar. 2021
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2.0
Pros:The staff was great. Pick up and drop off was easyCons:The front of the van was clean the rear of the vehicle was not clean. the rear driver side tire was bad (constant leak).Reviewed 1 Mar. 2021
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