Federal Way hotels

Pros: Great hotel, location, experience. Wonderful breakfast in a delightful environment.

Cons: The staff person who checked me in was inconsistent with the star level and rest of the experience. Not that she was rude or bad, just a little condescending and seemed to enjoy her "power" and making things just a bit harder than they needed to be.

Pros: Great place to relax. The grounds are beautiful for strolling. The rooms are quiet, clean and comfortable. AND the breakfast is outstanding.

Cons: Unfortunately the hot water valve wasn't working in our shower /tub so we had to use the shower in the Spa down the hall. A minor inconvenience except that I'd purchased a bath bomb at Lush and was looking forward to a soak in the tub after our day

Pros: Out favorite place to stay.

Cons: Still has the best cocktails, but for the price the last two times we have had dinner there we where not impressed for the money at the Copper-leaf.

Pros: The service and the staff were awesome. The ice cream and snacks in the common area were wonderful too.

Cons: No, we have not a single complaint. The only improvement would be some more drink choices in common area.

Pros: It's grounds are beautiful and the room was especially nice.

Pros: The rooms are updated, very comfortable and quiet. The grounds around the lodge are like a forest oasis right near the airport which makes it unique! The restaurant and bar are great with the fireplace for winter and outdoor seating in the warm weather!

Cons: It is perfect and the only place we really like to stay near the airport!

Pros: This is a great hotel, personal touches that make it better than the typical chain hotel experience. There is a copy of the owners motivational book in the room which actually was pretty interesting.

Cons: This is now the 3rd time I've eaten in the restaurant and I'm just not thrilled. The chef tries to do something unique but it ends up being overly complex plates that don't sound very appealing. It's also expensive. If you don't have a car, no

Pros: The property the hotel sits on is beautiful, you don''t even feel like you are close to the airport. The staff was very accommodating and helpful anytime I had a question.

Cons: No.

Pros: Beautiful grounds, quiet. If we go back and stay in the general area, we will stay there again.

Cons: No.

Pros: The grounds were wooded and very attractive.

Pros: Location is very convenient, as it's close to the airport; atmosphere is serene w/lots of amenities; nicely tucked away behind a residential area, so it doesn't feel like a 'hotel'; last minute booking price was perfect!

Pros: The location was great! Looks like an Oasis in the middle of town

Cons: The air conditioning was finicky. Couldn't keep the room cool all night.

Pros: Not much. Probably was a nice place once, but no longer.

Cons: The worst words one can hear when arriving at ones bed and breakfast is... there's a problem with your room. When we arrived we were informed that someone was staying in the room we booked but for 70 dollars more we could upgrade. We declined. So we were subjected to a 1 hr tour of the rooms we might have stayed in if we would have paid more, along with complaints about bad reviews. We were then taken 3 flights up to the servants quarters. This room was mouldy and small and quite stuffy. Not the first time a bed and breakfast in Tacoma has stuck us in the attic but it will be the last time we book with booking.com. So disappointing when your 70 yrs old and cheated. BTW... this place is very down on it's heel... and breakfast wasn't anything to crow about. So unprofessional.

Pros: Everything else

Cons: Forgot to ask for bacon and would have preferred it to kielbasa

Pros: Really nice place

Pros: Perfect hosts...not too much. Not too little. The best location. Beautiful house!

Pros: The atmosphifer was remarkable. The owners / hosts where amazing. Gorgeous details everywhere you looked, food was delicious. Cant wait to go back.

Cons: I'm 2 hours away from it.

Pros: Tony and Martin were warm, welcoming and kind, they own a lovely B&B . Breakfast was delicious! We enjoyed our stay.

Cons: The shower had hardly any pressure

Pros: Toni & Martin were excellent hosts. The breakfast was very delicious. The room and bathroom were clean and spacious. The location is close to downtown Tacoma

Pros: Breakfast was wonderful as are the host. The room was incredible and within 2 blocks of the family we visited

Cons: Don’t think it could be improved it is a great experience

Pros: Beautiful and historic inn, in a great location with perfect hosts. Planning on staying again soon.

Cons: No

Pros: Business operated by extremely nice owners. Very helpful and knowledgeable. Very close to the restaurants in Tacoma. Easy access to the airport.

Pros: Lovely residence, great location

Cons: Very cluttered kitchen, no uncovered counter space, dirty dishes, some concern

Pros: Spacious rooms with 4 poster bed! Generous spirited hosts. Hisorical house. Sitting on the roof terrace at sunset. Near Puget Sound University.

Pros: I liked everything. It was a nice place

Pros: Clean Modern Great views over the lake

Cons: The desk staff were friendly and polite but as newbies to the area we were after some guidance on places to eat/visit, which we didn’t get.

Pros: From the valet, to the front desk, to the hostesses in the bar, the waitresses, everybody so friendly, so kind and so helpful. It was just such a great day. The room was immaculate, the bed beautifully appointed. The bathroom was immaculate which is a biggie for me. When we checked out they were just as quick and efficient and polite.this is a gem of a place and I hope it always remains that way.

Cons: When we were out on the deck in the evening, I did not appreciate the fact that the restrooms were locked up tight and had no access even with my key card and I had to go upstairs to the second lobby to find a restroom. It’s not a deterrent to me staying there again and I am assuming it has to do with less desirable people wandering in. I can’t see why they could not give access with a key card.

Pros: The rooms were more than we expected...spacious and bright. The bed was super comfy. The bathroom was huge and everything we needed was supplied. Lake Washington was beautiful and we enjoyed sitting by the water drinking coffee and watching the boats. The staff were amazing.We will definitely stay here again next time in Seattle!

Cons: Absolutely nothing

Pros: Great food. And service

Cons: Na

Pros: Beautiful breakfast. Very comfy beds. Great power shower. Stunning view of the lake and Seattle skyline. Stylish, modern rooms. Staff very friendly and attentive. Drive into Seattle doesn't take long and nice to be further away from the city. Would stay again.

Cons: Pool could stay open a bit later. Electric blinds are very cool but when south facing its best to be able to black out the room completely for sunrise. Small gap between the blinds spoils this a bit but not a deal breaker.

Cons: sloppy service at the restaurant

Pros: The property appeared clean.

Cons: This is NOT a pet friendly property, despite the hotel's efforts to persuade you otherwise. Be advised that even though you can see a public park next to the hotel on Google maps, that park has clearly posted "no pets allowed" (this is also clearly posted on the city parks web site). Additionally, there's an extra $150 pet fee that you don't know about until after you've booked your room. I suspect this is because they just assume your dog will have an accident because you'll have to travel so far to actually get your pet outside the hotel. And once you do get your pet outside, there are no green spaces, and no convenient spaces period, to take your pet to do their business. While I was staying at this property, I didn't even get to see or enjoy most of it because it's completely off limits to pets. There are no restaurants conveniently near by (within an acceptable walking distance), which you'll need because room service options are limited, and your pet is not allowed anywhere in the hotel where you could get something to eat. You also have to ensure that your dog doesn't bark or disturb other guests, which is a problem when the hotel puts you in the same location as a Polynesian wedding party that's drunk and still making all kinds of noise at 2:30am. And finally, parking is a problem, especially if you plan on leaving the property several times a day to say, get something to eat. When you pre-pay at the hotel, you'll still end up being charged more when you actually try to leave the parking garage, and reusing the ticket you just paid for isn't an option. Overall, this property sounds ideal based on what you see online, but it was more like a very unpleasant detention-like experience for me, because my dog and I couldn't actually go anywhere or do anything, because there was so much noise, and because I paid as much as I did, expecting a much better experience than I received.

Pros: The view was amazing!!

Pros: View

Cons: Windows had spiders and bird poop all over

Pros: Too expensive for couple scrambled eggs and toast! Seem to really think food is exceptional..it isn't that good small portions limited menus. Went elsewhere after first try...

Cons: Menus sucks, not enough choices with appropriate pricing. Menus appeared to be assembled by finance committee..very poor.

Pros: Fantastic views from the room and restaurant. Fun sized hot tub and pool. Friendly staff.

Pros: This was the most exceptional hotel experience I have ever had. Extremely friendly and professional staff, they really are the best at what they do! Also, be sure to experience the continental breakfast, I promise you won't be disappointed. A++++++

Cons: Yes, I did not like the fact that I could not leave an 11 rating!!

Cons: The noise of the planes taking off very early in the morning!!

Pros: Miss Morgan was exceptional!

Pros: Comfy bed! Great AC

Cons: We were the only people in the lobby, 2 kids who desperately needed to go potty after 2 hr traffic through Seattle, front desk staff wouldn't put down her cell phone to acknowledge us. After waiting politely I finally greeted her, asked directions to restroom, and I got a snotty look with a "just a minute" while she continued to flip through phone. After another minute of not seeing it on my own, I told my tearful 4 yr old to not worry about it, you will not get into trouble if you have an accident on their floor. At that she looked up but another staff member walked out who was normal, friendly, and helpful.

Pros: Great staff! Thank you , the extremely kind front desk greeter, as well as , the warm, tall, African-American shuttle bus driver with the personal recommendation to Sharpe's Roasthouse!

Cons: No microwaves or fridges in the rooms, and sticky stuff on the elevator floors.

Pros: Close to the airport, easily accessible.

Cons: No

Pros: Nice and clean..i stay at these hotels a lot.

Cons: Not really

Pros: We were only in our room 2 1/2 hours Due to a mix up with shuttle and early departure from airport

Cons: The night staff was not very friendly

Cons: I was disappointed this location doesn't have warm chocolate chip cookies .

Pros: Shuttle svc was excellent. Loved having a bag breakfast since we had to leave early.

Pros: The room is good size to stay family including 1 kid. Small kitchen space is also nice for quick meals.

Cons: Air conditioner is alway working even operation off. It is a little bit noisy.

Cons: Thet were Very friendly and helpful

Pros: Best part was the pleasant , helpful staff.

Pros: The location was great for airport access, the bed was comfortable and they had a nice breakfast.

Cons: The trend toward hotels seems to be going toward small sinks, so there’s no room to put your toiletries down, and funky showers. The toilet is right on top of the sink so that when you reach for toilet paper, you bang your funny bone on the sink. We didn’t like the walk in shower, either with its half shower door. I miss bathtubs.

Pros: Modern clean very close to airport

Pros: Close to airport, staff friendly, breakfast was nice!

Cons: It’s too loud with construction outside the windows early in the morning. Late nights hearing doors and yelling by other visitors.

Pros: Staff was friendly and helpful.stay here.

Pros: Breakfast was good Shower great

Cons: Beds are terrible.

Pros: Bed was a little hard. Clan and comfy. Laundry was super convenient not having to search for quarters .

Pros: Easy check in. Quiet. I other than the upstairs neighbor. Pretty good buffet. Much better than Holiday Inn or others. Not as good as Hilton

Pros: Exceeded all expectations. Friendly staff, clean, comfortable. Great breakfast.

Cons: N/A

Pros: Front desk staff was friendly.

Cons: Place was under construction. Not informed of this. There were people above us running and jumping. Kept us up at night. Driver that transported us to the airport was not friendly.

Pros: Up to date and modern rooms

Pros: Good value very clean hotel. In the middle of an expansion really be curious how much better they are going to improve it. Wouldn’t hesitate staying there again. The hot breakfast makes it that much more a bonus

Cons: Good value very clean hotel. In the middle of an expansion really be curious how much better they are going to improve it. Wouldn’t hesitate staying there again. The hot breakfast makes it that much more a box

Cons: Air conditioner didn't work well

Pros: how clean and new everything was.

Cons: The robot was suppose to do the deliveries but a person did instead.

Pros: Location and staff.

Cons: No

Cons: The staff were incredibly rude when we checked in and when we checked out. There was no "self parking" so we were forced to pay $15 for a valet fee. It took forever for them to bring us our car in the morning and we were in a hurry. Overall, very poor.

Pros: Location and soft computer beds

Cons: The barn doors to bathroom. Was with my grandson and realized if one of us walked by you could see into the bathroom. Also it seems quite loud and n the halls and room next door.

Pros: The location and staff.

Cons: No. It is a pleasure to stay here.

Pros: The kindness of the staff!

Cons: Nope!

Pros: My husband was reluctant to use this site, however we were more than pleased when we arrived. We were celebrating our 25th anniversary in Seattle where we first dated. Due to an urgent family emergency left a day early. Do plan to return. Great place!!

Pros: Love the modern decor, the location and most of all the staff. We stay here frequently and feel like family.

Cons: No.

Pros: The restaurant staff and food sucks. The hotel and its staff are wonderful!

Cons: The food in the hotel was yucky and a few of the staff members were rude. I had a great experience will all male servers. The women...not so much.

Pros: Proximity to the mall and really good restaurants was known, but better than expected. Room allowed us good space. Lighting decor seemed a little sparse, but did not dim our stay. Shuttle service was ideal. Shrimp Po’ Boy at the restaurant was fantastic, as was Aimee, the Food & Beverage Manager on 7/21.

Cons: 1st stay: 1 person behind the bar seemed insufficient to cover the in-house restaurant in a timely way. WAY better on second stay.

Pros: The location was great for where we needed to go

Cons: The engineering crew was cutting sheet rock out at 7:00 in the morning woke our entire family up did compensate us with a free breakfast

Pros: Location and free airport shuttle. Room was ready when I arrived. A lot earlier than my check in time. That was perfect.

Pros: Proximity to the airport

Cons: No

Pros: It’s location. Not a lot to say, but it’s convenient to everything.

Cons: There seem to be some issues with key cards and the security gates. We had difficulty getting into our room, in the elevators and the system for parking for multiple days needs to be more cohesive. We had to insert the cards multiple times to work

Pros: Nicely appointed room. Great use of space. Very good location (walkable to the airport via Light Link Rail overpass).

Cons: I sleep well if I can open a window just a bit. Since this hotel is located in Seattle (not Phoenix or Palm Springs) I would imagine that the windows could be set to allow at least a bit of fresh air to pass through.

Pros: Best hotel beds I have ever slept in. Good shower. Most staff has been very helpful and friendly. Shuttle to the airport every 20 minutes. Location! Air conditioning was quiet. TV offered both Disney and Nickelodeon. The fitness center was a nice diversion.

Cons: Extra charges for almost everything. Should I really pay 3$ extra for a bottle of water if I pay 250$ a night already? The restaurant is decent (nothing out of the ordinary) but very expensive. Maintenance is improvable. Property doesn't look like its price category, its design is dated and dark. Getting warm water out of the faucet (not shower) takes a looong time unless the shower was run previously.

Pros: Great location to the airport and freeway. Clean and friendly staff. Highly recommend. Great facilities as well.

Cons: Needs a little bit more parking, especially if you have a longer vehicle. The gym is nice, but I wish it was larger. It got crowded once their was more than 3 or 4 people.

Pros: No breakfast

Cons: No breakfast or coffee available without fee.

Pros: Nice room and staff

Cons: View or location

Pros: Location, cleanliness, comfort

Cons: Less facilities, no pool

Cons: airport factory hotel

Pros: Convenient location and 24 hour shuttle service to airport.

Pros: Near the airport and hotel has shuttle to airport ❤️

Cons: None.. it’s a good place to stay away from home .

Pros: So-so breakfast. I don't like powdered eggs.

Cons: I don't understand the purpose of the main entry light circuit at the door controlling the bathroom lights. Couldn't turn on the bathroom lights when the main entry light was off.

Pros: Cool rooms liked the view of the lake from our room!

Cons: Breakfast was weak! Soggy eggs, no neat , no milk.

Pros: Nice big room. Very clean.

Cons: Staff were not very happy. Curtains let light in around the sides.

Pros: Gem of a location!

Cons: Perhaps I overlooked additional options when booking, if so my apologies, but it should be clear about the parking limitations at this location (being underground & not condusive to large trucks/vans/rvs as many Hampton Inns are!

Pros: Staff is wonderful

Cons: The parking is a nightmare, horrific garage and no other parking, you better have a tiny car

Cons: I was not happy with the breakfast, as it was under staffed and unprepared for guest. Both mornings had sticky tables and floors from syrup. Staff didn’t seem to want to stock items. Was told they had creamer, but they don’t get it out in Sunday’s. Couldn’t prepare food in timely manner. Pool didn’t seem very clean either.

Pros: Michelle at front desk was extremely helpful in getting our party a great room.

Cons: The extra rate charge for canceling with booking

Pros: Friendly and welcoming from the first hello to the final check out. Smiles and pleasantness set the tone for a far too brief experience. This location is a little further than where normally stay but it may be worth the drive for the ease and warmth Debrah and Team shows. There was nothing fake or phoney the seemed very genuine. Hotel seems new and well maintained.

Pros: Breakfast excellent

Cons: Nothing

Pros: Rooms were very spacious and confortable a few minutes from the airport.

Cons: Poor breakfast and limited food options to buy.

Pros: Clean& newer facility

Cons: Noise!! Our room was next to 24 hr fitness room & the door bangs very loud upon closing. Sound proofing is very poor-can hear walking in room above you.

Pros: The room was nice & the breakfast was good.

Cons: We didn’t like the fact that we paid extra for a room with a Lake view and the room only had a view of the trees & power lines. Very disappointed at the false advertisement & not having the Lake view.

Pros: room was clean and spacious.

Cons: the bed was a little too hard

Pros: Clean, comfortable, nice shower head.

Pros: It was next to a golf course and nature trails

Pros: Room opened onto a small patio overlooking the golf course. Hotel provided ideal last night for our vacation prior to catching a flight home

Cons: Restaurants close by weren’t great

Pros: It was in a decent area. Close to grocery store a Shari’s and dominos and sports bar all in the same parking are (strip mall) The golf course view was nice. The rooms were very clean and attention to detail. The staff was lovely and accommodating. Breakfast was nice too.

Cons: Trailer park across the street probably not a good view. Night time was a little sketchy if you ventured out to the grocery store. Wish breakfast ran a little bit later.

Pros: Meet all my needs...needed the conference room on short notice, and was Pleased on how staffs handle the situation and let our leaders used it twice...Thank you!

Pros: It was clean and in a good location. If you are a golfer, this is a great place to stay.

Pros: Breakfast was ok. Bacon , eggs and hash browns.

Cons: Our room was next to a room being remodeled. They finished up as we were settling in, and then started up with compressors and nailguns Sunday morning way before checkout!

Pros: The front desk clerk was polite and professional.

Pros: The personnel was great courteous friendly.

Pros: The staff was very knowledgeable and accommodating. The cafeteria staff kept the food well-stocked and tables clean.

Cons: DO NOT STAY HERE. WARNING keep away from the parking lot they get a break in EVERY OTHER DAY. The hotel itself got robbed a few days ago. They broke into my car and stole my dirty clothes that i left in the car they stole the food i had in the car and my blankets and pillows and things with sentimental value. They also stole my jacket and hat and all the stuff you never worry about leaving in the car. I thought i didn’t leave behind stuff with actual value I WAS WRONG. Don’t even leave a pack of chips in there they will break in for anything. A 9 year old witnessed the suspects but the cop didn’t care for the kid’s testimony even though he saw 6 people hiding a hamer in hand near the vehicle. The cop didn’t care to check surveillance cameras and hotel wont release footage unless the cops requested it. The cop said nothing will happen regarding the case he was carelss and says its of low importance and the hotel seemed to take it as a routine thing. They have zero security. The whole area is a scam STAY AWAY. The hotel doesn’t even warn its guests of something that happens every other day.

Pros: Pillows were too thick for my taste but other than that bed was comfy.

Cons: Need softer pillows.

Pros: Rooms are clean and comfy, lady that checked us in was super helpful.

Cons: A front desk lady received a noise complaint about my son and 3 other boys in the group,while in the pool. There were other kids in the pool being loud also. It would have been more appropriate to give the whole group a warning then to take the word of a 15 year old girl, that only 4 kids out of 12 were having to much fun playing Marko polo.

Cons: There was no magnification mirror for makeup application - surprised as most hotels include that in every room.

Pros: The location, cleanliness; good breakfast

Cons: No

Pros: We had a bigger than normal room which gave us plenty of space for the two teens to lounge in. The sink is separated from the shower/toilet. We also had a separate kitchen area with microwave, fridge, sink and large counter so when people were getting ready there was separate sinks. We had a pull out sleeper sofa and 2 beds. Well worth the extra 20$ to upgrade

Cons: The swimming pool was cold. There is no way it was heated. It didn’t stop us from going in.

Pros: We came with a group of 11 adults and 24 Girl Scouts. We had a WONDERFUL time. We loved that breakfast was until 10am and check out wasn't until noon. AWESOME

Cons: N/A

Pros: The cleanliness of the room

Cons: The staff at the guest service desk need to work on their hospitality, very poor service

Pros: The cleanliness of the facility

Cons: Front desk could be more friendly and smile.

Pros: The front desk guy was great. He was helpful and kind and quick. Kudos to him.  He was excellent

Pros: The staff was very professional and kind The service was great. Breakfast

Cons: N/A

Pros: They have the most comfortable and amazing beds I've ever slept in. It's why we keep coming back.

Pros: It was place to sleep

Cons: $600 for two nights was way to much for a hotel like this. The front desk lady was rude and cold.

Pros: Breakfast

Cons: Room had a bad Odor

Pros: Room & bathroom are spacious. Breakfast is great.

Cons: Parking is not included but at $7/day it is reasonable.

Pros: After a long day of traveling, it's good to know that we can trust the Holiday Inn will meet our expectations at an affordable price, without having to worry. Everything was clean and all we had to worry about was relaxing.

Cons: It would be nice to have free parking.

Pros: continental breakfast

Cons: no

Pros: Location we went to a concert at the Tacoma dome it was so close . Walkable to lots of little stores and restaurants. Room was clean and large. bed comfy

Cons: We have a big car so parking spaces most were very tight.

Pros: Great service! Brian, the manager on duty, upgraded my room because I had to wait a little for my room. He really didn't need to do that but it meant a lot to me. He also fetched me a water while I was waiting. I will definitely come back and Brian was a big part of that. Also, the breakfast was wonderful and in a nice, clean room; very impressive.

Cons: It was all great.

Pros: I like how the hotel is in a convenient location. Many cool restaurants and breweries around within walking distance. Can also walk to Tacoma Dome for a concert fairly easily. I like the breakfast that is offered too.

Pros: Great location for our needs. Fairly good price. The staff was great. Love the choice of soft vs. firm pillow.

Cons: Didn't have a microwave, which I would have appreciated.

Pros: The staff was helpful and very nice. Loved the gym and pool options.

Cons: The beds were too hard but the pillow selection was a plus! Also, it would have been nice to have a microwave in the room. That's a standard expectation from a nice hotel. I have dietary restrictions and it was troublesome to have to run downstairs so much.

Pros: Location. Nice clean, big room Very quiet

Pros: Clean. Comfortable. Friendly staff.

Pros: Bryan

Cons: no bacon warm food wasnt warm enough

Pros: They were flexible with needed accommodations and pleasant to interact with.

Cons: There were discrepancies between staff members regarding information- such as number of meal tickets warranted and parking passes.

Pros: I Like the very clean room, comfy bed

Cons: I did not like the way the front desk answered my call when I advised them that I will be having a late check in. He told me that he cannot access my reservation as the reservation number I gave him was from booking.com and that I did not booked through Mariott Group. I was the one who insisted that he look for my reservation using my name. It was then that he found our reservation but that he answered me that he cannot assign or reserve a room until we are in the hotel despite the fact that my reservation was already paid being a non refundable reservation.

Pros: Cleanliness was great and ventilation was very nice.

Cons: Menu wasn’t much to chose from.

Pros: didn't eat breakfast at the hotel

Pros: The staff was outstanding

Pros: Staff. Pillows

Cons: Loud hotel, hear people’s in hallways. Didn’t quite down till 2am

Pros: The very helpful and friendly staff!

Cons: The location

Pros: I couldn’t pay cash which they told me online when I made my reservation I could

Pros: bed was clean and comfortable

Cons: should not be 3.5 stars. arrived at 10pm. Resturant AND bar were closed. Nothing within walking distance and shuttle van ONLY for airport. Had to uber to and from dinner. 3 miles from airport!!!Very disappointed...

Pros: The cleanliness and ample size of the room and bathroom. Nice furnishings and a very comfortable bed.

Cons: The walls are very thin. I could hear the occupants in the next room and also hear noise in the hallway.

Pros: The gym

Cons: Too expensive of a stay

Pros: New facilitie.

Cons: I wasn't told in advance about $15 parking fee. That was nonsense.

Pros: Everything

Pros: A very nice breakfast was provided with comfortable seating in a nice atmosphere. It was handy to have washers and dryer’s available for use. The facility was clean, the room large with a nice closet, microwave, refrigerator, coffee cups and glasses, and toiletries. We appreciated the free parking and thought we would Appreciate the free Wi-Fi...

Cons: The Wi-Fi was frustrating. We had to use the data on our carrier plan, because The Wi-Fi was so slow, and sometimes would never load the information on our phones or computers. The water pressure in the shower was awful. Very low. Also the hot water transitioned to cold without any warning several times. The pictures in the lobby of the warm cookies looked delicious, however in the three days we were here we did not get to enjoy any because they were never available during the hours of 5 PM to 7 PM as stated.

Pros: Location is great! They even had coupons for the fun park next door. Shuttle service was quick. We’ve stayed here a couple times and it’s our favorite place to stay in the SeaTac area.

Cons: Pool was a little cold but can’t complain.

Pros: Nice, clean hotel, but way overpriced.

Cons: Price

Pros: Clean, nice workout area, good breakfast, very friendly staff

Cons: Air conditioner was very loud. Hot tub luke warm. Price was a little high for location.

Pros: Location was great very easy to get around. The staffed I asked for help with the shuttle and bus were helpful.

Cons: My kids deactivated the room key and instead of calling up to the room to see if they were with me they decided ask them several questions to try and figure out my info.

Cons: Not within walking distance of anything. Had to public transportation or hotel shuttle.

Pros: Location was great and the breakfast was yummy!

Cons: Beds just a little softer.

Cons: Reserved specific size room months in advance. Assigned to different room on arrival. Grandson would be sleeping on old dirty sofa bed. All one room. Returned to desk told room I had reserved was unavailable, as there were only six and all were occupied. Eventually assigned to a single room with 2 queen beds. Dirty carpet, air conditioner did not work, limited hot water.

Pros: We like the hotel as it is right beside the family fun center, there's available coffee & tea in the reception area, close to South Center Mall, my daughter enjoyed their indoor pool, decent breakfast, plenty of parking spaces, quiet & clean rooms

Cons: We may have extended our check-out time for almost an hour bec my daughter enjoyed the pool so much in the morning.There were 2 ladies knocked on the door like rushing us to leave the room bec the housekeeper with frowned face needs to clean the room.

Pros: Good location

Cons: Corporate style hotel.. not a negative really

Pros: Basic breakfast , rooms were clean and staff were very courteous.good location if you want to leave early to catch a flight.

Cons: More recent decor.

Pros: Staff was very nice. Room was neat and clean, However pool was not open due to sanitation!

Cons: Choose hotel for the indoor pool, upon arrival, was informed the pool was closed but hut tub open, dissappointed! When we went to use hot tub, could see pool was so dirty water was grey, the hot tub water was "clean looking" but tile wall sides were dirty

Pros: Everything from valet to dining was excellent customer service. Clean and comfortable. Location fantastic.

Pros: The staff was so kind and exceeded every expectation... This began with the valet and front desk and included the sweet ladies cleaning our room. (And I’m kind of a customer service snob) The room was very quite considering the busy downtown streets. It was so convenient to be literally at stones throw from the convention center... which made it so nice to pop back and forth to the rooms during breaks. The beds were SUPER comfy.

Cons: The TV could have been slightly bigger, but that’s just personal preference.

Pros: Clean/Safe/Kind/Helpful

Cons: Not a lot of food options in the area for late hour check-in (after 10pm) but normal for that hour!

Pros: Location was great, decor was very nice and the staff was very attentive. Tram/train pulls up right in front of the hotel, very convenient.

Cons: Nothing

Pros: Great location, has cable car to Tacoma Dome. Parking at the dome was $40.00

Pros: The location

Cons: The hotel was nothing special

Pros: Clean and safe

Cons: Pay to park. Fee breakfast. Rather crappy and free then $14 for egg sandwich- $5 at McDonald’s

Pros: Staff was helpful. Room was great comfortable. Fitness rooms were great

Cons: A little pricey

Pros: confort

Cons: that they charged for the water

Pros: Great location, rooms were clean and excellent staff

Pros: Rooms were nice. Nicely appointed property, across the board

Cons: The parking situation is a little inconvenient. Additionally, they charged my card an additional $35 at checkout, and I'm not sure why. I plan on getting to the bottom of that today, but nothing was out of place and we ordered nothing during our stay.

Pros: Staff was incredible. They were very gracious.

Cons: I paid almost $500 one night.

Pros: Location was decent for walking around.

Cons: Room was rather loud (we were on 25th) and seemed to have mechanical or something on top making banging noise every few minutes. The room itself was rather outdated with ceiling have big water marks (that were repaired but visible). Overall, definitely not worth $300+ per night.

Pros: The restaurants were exceptional and the location was ideal for a downtown Tacoma experience!

Cons: Everything was perfect.

Pros: Close to the glass museum and water. Very clean. Pleasant staff.

Pros: Beautiful glass art collection everywhere.

Cons: Eating with any children is seriously problematic after 9PM. Virtually every restaurant downtown, including the Murano lobby, will not allow minors inside after 9PM (many all the time). Not truly a lux hotel. Only Libby. Rooms normal.

Pros: Staff were extremely friendly

Cons: The fitness center is small and lacking in equipment quality and quantity

Pros: Great room service

Cons: Lamp didn't work. Needs some major updates. Flies in the room from window being open. A lot of dust on phones and needs a deep clean.

Pros: Perhaps my favorite hotel. I don't know what it is, but how they arranged and selected the room furnitures made it super easy to organize my big luggage. The decorations are great - very unique and thoughtful, very trying to emphasize local. The best beddings I've ever slept in. I'd definitely stay here again.

Pros: The suites and staff are great.

Cons: No swimming pool

Pros: Immaculate and spacious corner room. Helpful and cheerful staff. Convenient parking (valet and self parking). Nice happy hour with performance art. (Well, that was just me knocking over my martini glass.) And then there’s the fantastic glass art in all the public spaces and on each of 21 floors opposite the lift doors. This hotel is also an art gallery. The location is convenient to some of Tacoma’s best restaurants such as Pacific Grill and museums. It’s one block from the tram if you like public transport. It’s also about 24 miles and 30 minutes/60 minutes (off peak/peak traffic) from SEATAC. Our room had a good view of Mount Rainer in the distance.

Cons: The lifts were a little slow at times, possibly due to guests stopping on every floor to appreciate the artwork.

Pros: The bed was very comfortable; I wanted to take the pillows home! The room was lovely and clean. The lobby was stunning with beautiful art. The bartender and valet were so kind and helpful.

Cons: The staff at the check-in desk were far more interested in talking to each other than giving me the time of day when I first arrived.

Pros: Loved everything! This was my fourth stay at Murano. My dog and I enjoyed our stay a lot as always! Very friendly staff, great location, wonderful restaurant and spa!

Cons: -

Pros: Location was very close to the airport, and the shuttle ran efficiently. Sleep quality was excellent, especially considering the jet lag after nearly three weeks in Japan.

Cons: Did not like the paper plates and cups and plastic cutlery at breakfast!

Pros: Great location. Didn't have bfast there. Had early flight. Loved the restaurant across the parking lot.

Pros: Close to the airport and very accommodating with a very early checkin

Pros: The self-service breakfast buffet was quite nice! The location near SeaTac Airport and free shuttle service is excellent. The staff was friendly and helpful.

Cons: I really resented the TV in the breakfast room being set on Fox News. Twenty minutes of partisan commentary kinda spoiled my meal!

Cons: The only eggs available were hard boiled. I would have liked scrambled much better

Pros: Location, the shuttle to the airport to board the Light Rail and to nearby restaurants. The front office staff were always available for directions, info etc.

Cons: The microwave on the bottom shelf and one had to be on his hands and knees to use it.

Pros: Easy access to airport with 24 hour free service. Breakfast served earlier than most 5:30 am.

Cons: Bed not too comfortable to me. More variety in pillows would be nice.

Pros: close to airport

Cons: small rooms

Pros: Friendly and helpful staff, clean and comfortable room, near the airport, good shuttle bus driver.

Cons: Breakfast could be better.

Cons: Room very dated and bathroom cleanliness was mediocre. Quality comparable to most 2.5-star hotels in the area. Definitely not a 3.5-star hotel as advertised!

Pros: Employees at check in superb

Cons: Nope, all fine.

Pros: Clean and convenient to the airport. Also to Amtrak in Tukwila.

Cons: It’s not walking distance to restaurants and doesn’t have one of its own.

Pros: Booked again for the following month.

Pros: Close to airport and not too far from downtown Seattle. Very friendly and accommodating staff. Good value for the money.

Cons: N/A

Pros: Everything

Cons: Nothing

Pros: The entire experience was a surprise. The room was spacious, the breakfast one of the best I've seen at "serve yourself bars.

Pros: Breakfast was great! Waffle station with different syrups and fresh fruit toppings. Staff was excellent Lindsey and Natalie thank you for being so kind and accommodating. Workout room along with laundry room were used during this stay. Great location! Also I didn’t get to thank the morning staff for singing my daughter happy birthday on father’s day! Thank you thank you thank you for making this trip amazing!

Cons: The breakfast.... cold egg that requires microwave in a black tray covered with plastic not satisfied at all.

Pros: Everything....the full kitchenette, the cleanliness, water pressure, fresh fruit, chilled water/coffee readily available, the shuttle and especially the staff....always upbeat and genuinely caring, Sheria, Natalie and our wonderful shuttle driver Diana.

Cons: I found no negatives...

Pros: Very clean very friendly staff excellent complimentary breakfast would definitely recommend to family and friends if they came to Seattle

Pros: Perfect location to airport. Breakfast was super yummy. Rooms were more than comfortable!!

Cons: Nothing!

Pros: Clean. Comfortable

Cons: Charge for parking $7. Breakfast was not very good

Pros: Staff was super friendly & helpful. Liked having washer & dryers available - for free! Used the hotel shuttle every morning - always left on time!

Cons: The one wall that is shared with the room that could be adjoining (we didn't know the people so we didn't), it thin. Kind of noisy at times?

Pros: The location and proximity to the shopping mall

Cons: The price still seemed a little high for the neighborhood and the quality of finishes in the room.

Pros: The bed was a dream! The pillows were awesome! I really liked the location of the property. No interstate noise or airport noise either. Very quiet and comfortable. The breakfast and coffee were fantastic! Would stay again in Federal way.

Cons: Check in staff should maybe realize that folks have been traveling and may be tired. As in my case I had gone 48 hours with no sleep. Be sensitive.

Pros: A nice, quiet and clean stay. I’d come here again! Nice bed and comfy!

Cons: The pillows could use laundering. Sweaty head smell. ☹️

Pros: Easy access to our destination. Very clean room.

Pros: Breakfast, with the pre-made omelettes and cut fruit, was a bit better than most hotel breakfasts, but still pretty cookie-cutter. The location was a bit tricky to get to.

Pros: The room was very clean, neat and tidy. We liked the king size bed. I like the mini fridge, coffee maker and microwave. I like the coffee maker since you don't need to use pot to fill up with water. So easy to use a paper coffee cup to fill up with water. Very economical. We enjoyed the breakfast very much and a variety to choose from. My husband enjoyed the waffles and sausage and bacon.

Cons: The location was tricky to find. Our map print out showed Pete Von Reichbauer Way road but the GPS showed a different way to get there. We did find the hotel using our GPS but maybe put the blue sign on the main road up a bit higher so people can see it better. It was lower in the ground. The sofa was a bit worn but comfortable to sit on.

Pros: Great breakfast, friendly staff, nice pi

Pros: The proximity to eating places was the only thing that was good.

Cons: Where to start, well the first room they ended up using a cleaner that smelled liked weed killer. So strong we had to move rooms. Second room the fridge didn’t work and the toilet kept clogging. And every night we would get a smoke smell in the bathroom. Breakfast area is way to small. And pool area is very slippery.

Pros: We have been in 5 different hotels this month. Comfort inn the best v

Pros: The rooms were very clean and the beds and pillows were nice and comfortable!

Cons: The water pressure in the shower was horrible!!! And there was a long black hair stuck in the shower curtain. But other than that the rest of the bathroom was clean!

Pros: Customer service was great . Well looked after .

Cons: Eating space for breakfast wasn't big enough . Hard to get a seat when breakfast was on

Pros: Staff was great. Vet welcoming and efficient.Beds are comfortable.

Cons: The property is dated. Rooms were clean, but need a little TLC.

Pros: Friendly helpful staff. WiFi great. Parking onsite.

Cons: A couple more hooks in the bathroom and vanity area would be helpful.

Pros: i love your shampoo,conditioner and bodywash.It smell so good.

Pros: Location, breakfast, cleanliness

Cons: The bathroom was for people with mobility issues. The sitting for the breakfast was to small. We had to wait for a table.

Pros: Nice facility, very clean. It was a great price, though the beds were double instead of typical queens. We did not stay for breakfast, but I'm sure it's fine. The value for price vs location/niceness is good. Close to the airport too, if that's important to you. The rooms seem recently remodeled, although you can tell some of the bathroom fixtures have been around for a while.

Cons: They should eventually remodel all the bathrooms, but they are all fine other than looking slightly dated.

Pros: The staff, the quality and the atmosphere.

Cons: Lack of vending machines for easy to access snacks.

Pros: seasoned scrambled eggs and link sausage. nice variety of breads. waffle maker. the waffle batter was like cinnamon chunks, which i personally dont like. nice free buffet!

Cons: n/a

Pros: Enough amenity

Cons: Kinda smelly

Pros: Staff was very friendly and helpful! Great Breakfast selection!

Cons: The bed was actually super uncomfortable, it kind of seemed like the matress was worn, kind of lumpy so I slept on the couch instead.

Pros: We loved the free parking and very close to Seattle Tacoma airport. We loved our clean, quiet room and having the fridge and microwave was very nice. Breakfast was great. Helpful staff, appreciated that they let us keep baby food in their freezer.

Cons: There was a Walmart, groceries all close by and the South Centre Mall. We appreciated the lady who serves breakfast as she was very helpful and went above and beyond to help me.

Pros: Stay loyal with Marriott

Pros: Room was quiet even though right by elevator /pool and it was a very busy weekend for youth sports

Pros: Pro - Good American/English Breakfast with choices of fruits and cereals - Wireless service satisfactory - Comforting beds

Cons: Con - Mart/supercenter is over a mile away from the hotel - No van service and this was definitely a (-) especially considering the remote location of the hotel

Pros: NOhing at all. Terrible customer service, it smelt really bad too. I wouldn’t go there again.

Cons: Same as why I didn’t like it. Will not be goin here again.

Pros: Very clean. All the basics you need in a hotel room - plus, our room had a loveseat, which most rooms at this price point don't have so that was nice :)

Cons: We wanted to buy a bottle of wine at the market in the lobby, but were told they were only available in the restaurant. The price list at the market said the bottles were $13 and we ended up getting a $35+ bottle. Not sure how that happened, but we looked past it since we were celebrating a birthday. However, I wasn't too pleased when I saw the substantial difference on our invoice.

Pros: The room the next day.

Cons: Arrived at the hotel on time at 2 am and learned they had given our room away. The plan was to spend time with family at the hotel before my sisters funeral the next day. We were told, that if a card holder...regular customer needs a room the hotel will bump someone who was reservations. And there were no rooms in the area. They wanted to put us in a hotel 10 minites away (really 20), it was a good thing we didn't do that because due to work on the freeway people coming to the funeral from that direction were an hour late. We ended up waking up my grieving parents at 2:30 AM and sleeping on the floor at their house. They did comp one night the next day, so what! I didnt want a free room, I wanted a room. When my wife asked, " if had we not shown up would we have been charged for our room?" the woman behind the desk turned red and would not answer.

Pros: It was convenient and close to our friends

Cons: For almost $200 a night and you don't even have a continental breakfast

Pros: Everything it was great it’s close to home & church for what I wanted

Pros: Easy on and off interstate location.

Cons: The bed could be more comfortable

Pros: Nice rooms and bathrooms. Comfortable.

Cons: Some how one if my rooms was cancelled. I received many confirmation emails yet courtyard only had one room and said my other room was cancelled. Luckily they had a room for me but I will probably not use booking.com again fir this reason.

Pros: Spacious room, large windows, great location - closet to stores, restaurants, movie theater, freeway. In general a very quiet hotel. Nice lobby/seating area.

Cons: Unfortunately, gymnast tournament in town and LOTS of young, noisy girls up and down the halls.

Pros: Better location than expected, very clean, great restaurant next door!!!

Cons: Ice machine broken

Pros: Over all it was great

Cons: Windows could open

Cons: No free breakfast or coffee. No hand soap in the bathroom in your room. Room was hot. Never got that cold. Overly priced!

Pros: Our room was very nice and comfortable, very clean with coffee in our room. Nice pool and sauna as well. Staff was super too!

Cons: Nothing