Location is great
Hard bed, weak AC (it had been in the mid 90s during the day, so AC was relevant), staff that checked us in wasn't too helpful
Good location, large room, offer valet parking at 24 Euro per night.
Staff is always in a bad mood and indifferent to all your needs. We arrived at 12:30 but they wouldnt let us check in until 2:30. Hardly any air conditioning in the room but the unit is so loud loud that you can't sleep, with no way to turn it off. Ugly room. Within 2 hours of checkin, my request to drop the third night was denied. I left a day early but couldnt get a refund, not even for the tourist tax. I rather ate the cost than stay another night in this bad hotel, a very bad exeperience.
With a stay at Hotel Martelli, you'll be centrally located in Florence, within a 5-minute walk of Santa Maria Novella Basilica and Museum and Florence Baptistery. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Based on 1,371 reviews
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