Find reviews that mention:
2.0
The company where I went to pick up the car was excellent. But losing my money because I had to pay them the extra $300.00 dollars that they never announced on the website is a huge fraud.Reviewed 25 Sep. 2023
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10.0
Nothing. Professional team, fantastic car. All around brilliant.Reviewed 25 Sep. 2023
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6.0
Friendly staff, however, was very disappointed with the false promise of an uograde upon collection. I requested a VW golf or simular and ended up with a smaller Kia that couldnt fit any more than 2 people comfortably and had to out my suitcases on the back seat rather than in the trunk. Unfortunately i dint think i'll be renting with you again as this vehicle was completely unfit for purpose.Reviewed 24 Sep. 2023
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10.0
Just perfect for my journey!Reviewed 23 Sep. 2023
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10.0
Easy to communicate with the agent, was able to easily add another day to the rental. Was the cheapest price after looking through other rental companies. Car had no issues, was comfortable and easy to drive, clean and well kept.Reviewed 23 Sep. 2023
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2.0
They cancelled my car, did not inform me until I arrived at the car lot, refused to refund my money, and ruined my vacation. They are the absolute worst.Reviewed 22 Sep. 2023
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2.0
There was no facility at the airport from which to pick up the car. When we arrived and were waiting for luggage at Cape Town I received a phone call from a representative telling me to meet him at the information desk to pick up the car. It was difficult to find the meeting point. We then proceeded to the garage where we stood outside in the cold for over 30 minutes while the representative tried again and again to input the required information. He texted me later that day and asked me to send photos of drivers license and passport because his attempts to upload had failed. The car itself was a stripped down version with manual locks and seat adjustments and none of the current safety features. The steering was dangerously loose, making each drive extremely stressful. We were told to return the car to the drop and go location at the airport, which we discovered had a 2 minute parking limitation and was intended to be used to drop off passengers for their flights. No representative was there and we had been given no further instructions. We didn’t have a rental agreement because the agent had failed to email me one, so we didn’t even have contact information. We finally called the emergency number painted on the side of the vehicle (another terrible idea which tells everyone we’re tourists and an easy mark). We did reach someone and a representative arrived in 15 minutes to check in the car. It felt like we had chosen a company like “Rent a Wreck”. Terrible!Reviewed 21 Sep. 2023
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10.0
No problem with the transfer from the airport and back. No complaints!Reviewed 20 Sep. 2023
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2.0
They engaged in dishonest practices and spoke in Indian to manipulate.Reviewed 19 Sep. 2023
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6.0
The vehicle was dirty. The staff told me the car was brand new, but it had 24k kilometres on it. The tires appeared worn and bald.Reviewed 18 Sep. 2023
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10.0
Great experience. Very attentive and good service. But being not on-site at the airport was suboptimal for a family. I think they are great but I’d probably go for an on-site provider next time because of the need for the shuttle bus etc.Reviewed 18 Sep. 2023
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2.0
I have been charged twice for the same rental: I have prepaid for the Basic package and then paid more than twice as much when I picked up the car on the pretext that they cannot give me the car without insurance. Why would insurance cost more than twice than the rental. I feel pretty much cheated.Reviewed 18 Sep. 2023
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