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One location in Gatwick
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Reviews
10.0 Wonderful
Mar. 2024
4.0 Mediocre
Dec. 2023
10.0 Wonderful
Oct. 2023
4.4 Mediocre
Jun. 2019
Cons:
I don't know why but the price was duble.2.0 Poor
Apr. 2019
Pros:
Kayak and carrentals were providing incomplete information about car rental process and cost. Quotation was given without insurance cost which once added inflated the overall cost to become very expensive and noncompetitive. This may be good for US residents with the right credit card.Cons:
You must provide clear guidance on insurance issue and whether it is included or not. I paid four times the quoted price for half the period and my main concern was to return the vehicle ASAP rather than getting on with my trip. The trick of small print was not expected from big providers like you.8.8 Very good
Mar. 2019
Pros:
Pick-up was slow; they could have done with more staff. The ones who were there coped very well. The duty manager kept us all informed as to the progress of the queue, which was much appreciated. Dorota (Dorothy) checked me in and provided excellent customer service.Cons:
See above.One location in Gatwick
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5.2 Fair
Apr. 2017
Pros:
The car was fine and the staff was friendly.Cons:
The rental agency is in the Crown Plaza Hotel in Crawley far from the airport. The shuttle only comes once every 45 minutes so be sure to very arrive early not to miss your flight, and be prepared for a long cold wait at the bus stop.One location in Gatwick
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Reviews
2.0 Poor
Apr. 2024
One location in Gatwick