Pros (+) Location was good
Cons (-) Hotel was dirty and staff wasn’t helpful or friendly. They are in the middle of a renovation in lobby area. Hotel rooms are dated. gym isn’t cleaned regularly. The guy that manages breakfast/bar area ...
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4 stars
DoubleTree by Hilton Phoenix-Gilbert
1800 South Santan Village Parkway, Gilbert, AZ 85295, United States
Gilbert, AZ
See location+1 480 809 4100Photos of DoubleTree by Hilton Phoenix-Gilbert
Overview
DoubleTree by Hilton Phoenix-Gilbert is situated in Gilbert and offers a Jacuzzi, a free shuttle service and free Wi-Fi. The numerous amenities this art deco hotel features include a 24-hour business centre, an outdoor heated pool and valet parking.
The comfortable rooms at the hotel offer a refrigerator, movies-on-demand and a kitchenette. Hot drinks can be made with the provided tea and coffee supplies.
DoubleTree by Hilton Phoenix-Gilbert has an on-site restaurant, perfect for those wishing to eat in. Each evening, guests are welcome to wind down in the comfortable lounge bar.
For those guests who enjoy exploring local eateries, there is a good selection within walking distance. Tempe Town Lake, Phoenix Zoo and Arizona State University are a brief car ride from the property.
Latest deals for DoubleTree by Hilton Phoenix-Gilbert
Standard Room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Phoenix-Gilbert
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Things to do
- Gift shop
- Hiking
- Golf
- Cycling
- Beauty salon
- Horse riding
- Bowling
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Seating area
- Telephone
- Storage available
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Bedroom
- Sofa bed
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness centre
Reviews of DoubleTree by Hilton Phoenix-Gilbert
6.5
Okay
427 verified ratings
Wonderful
143
Very good
63
Good
54
Okay
33
Fair
49
Mediocre
26
Poor
59
Summary of reviews
Guests say
Guests appreciated the hotel's location and the cleanliness of the rooms, but many expressed dissatisfaction with the service, citing rude staff and poor housekeeping. The lack of breakfast and additional charges for amenities also received negative feedback. Overall, while some aspects were satisfactory, the hotel fell short in service and cleanliness.AI-generated from customer reviews
Sort by:Most recent
Score by provider
6.5 out of 10
3 reviews
7.7 out of 10
4 reviews
All reviews
Pros (+) Good size room.
Cons (-) The pillows are flat and uncomfortable. The shower head is cheap and water flow isn’t good.
Pros (+) I liked the rooms.
Cons (-) I wish they had complementary breakfast.
Pros (+) The staff were nice and the cookies we got when we came in were nice
Cons (-) We reserved a king bed as this was where we were staying before and the night of our wedding but were told there were no kings so we got 2 queens which really dampened the mood. Didn't get at all what...
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Location
1800 South Santan Village Parkway, Gilbert, AZ 85295
What's nearby
- Gilbert Rotary Centennial Observatory5.2 km
- Riparian Preserve at Water Ranch5.3 km
- Gilbert Historical Museum5.6 km
- Big League Dreams Sports Park5.9 km
- Hale Centre Theatre6.1 km
- Gilbert Farmers Market6.1 km
- Superstition Springs Golf Club8.5 km
- Superstition Springs Center9.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Phoenix-Gilbert
Low season | April |
|---|---|
High season | January |
Average price (weeknight) | C$ 324 |
When to book a room at DoubleTree by Hilton Phoenix-Gilbert
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in GilbertGood to know
Value for money | 6.7 |
|---|---|
Distance to downtown | 5.8 km |
Nearest Airport | Phoenix-Mesa Gateway |
Distance to airport | 7.1 km |