Erroneous fire alarm
Helpful in a bind
We had to move our reservation last minute. Though we went through an online service, it was easy to work with the hotel to make the last minute necessary changes with no extra costs or stipulations. We would definitely recommend this hotel and would consider a return visit.
After a long night and a missed connection, we found BWAE had best cleanliness and overall ratings of nearby hotels. It was a quick shuttle from airport, rates were reasonable, and staff pleasant. Rooms were surprisingly clean, fresh white linens, recent updates etc. Bath was clean but a bit dated however some updates had been made. Due to the late hour, we didnt look around much beyond the bed and bathroom in the few hours we stayed.
Walking into the lobby, we were initially concerned that we made the wrong choice because of the old, musty smell but thankfully it stopped there.
The staff was wonderful.
Met the standard I have for a $100 hotel
I stayed here for one night on a weekend. I was able to get the room I wanted with a king bed, which was a nice luxury. My room and bathroom were very clean, which I guess is due to the recent renovations that someone mentioned in a review I read when looking at this hotel. The sheets were clean, the bathroom was spotless, and there were no weird smells in my room. Thankfully the place wasn't overrun by families with small children, which can sometimes be overwhelming for a young couple. But at the same time it seemed like it was definitely family friendly. The breakfast was your standard complimentary hotel breakfast.
The front desk staff was a hit or miss. The person who checked me in was rude but the person who checked me out was welcoming and not rude.
Had a wonderful stay!
Wonderful staff! Beautiful, contagious, bubbly personalities! I had an issue with my credit card while checking in for incidentals due to my bank being unaware of my cross country trek. The staff were very accommodating and patient while I contacted my bank to correct the fraud speculation. Thank you for making my stop a good one!
Parking. Close to airport.
Airport noise. Room not serviced day 2.
Welcome to the Best Western Plus Atlanta Airport-East! Our 24 hour shuttle service makes it easy for guests to enjoy an extended layover or catch an early morning flight. Once you have arrived at the airport, please go to ground transportation, zone 2. You must then contact the hotel for shuttle service. Atlanta International Airport hotels feature southern hospitality and an unbeatable location. Our Hapeville hotel is minutes from Turner Field, Atlanta Motor Speedway® and Lakewood Amphitheater, with easy access to Interstate 75, 85 and 285. Hartsfield-Jackson International Airport hotels make it simple for guests to take in a Braves® game while traveling. NASCAR® and America's Mart® are also close by. Whether you want to enjoy an event at Aaron's Amphitheater or simply stay near the airport, our staff will take good care of you. Our Hapeville hotel is a popular choice for business travelers like employees of Fort McPherson, Fort Gillem and Delta Airlines®. We offer free shuttle service to Delta® training center. Whether you're here for a conference or just passing through, count on us to provide you with comfortable accommodations. With the new Porsche® headquarters being built a mile away, our Hapeville hotel regularly welcomes employees in town for the project. Downtown Atlanta attractions are minutes away, such as the Georgia Aquarium®, World of Coca-Cola® and Georgia World Congress Center. We offer free shuttle service to MARTA® for easy commute to downtown. Guests at our Hapeville hotel enjoy easy access to Georgia, Zoo Atlanta®, and the Martin Luther King, Jr. Historic site. Minutes to Midtown, the right hotel makes the difference between a good and a great trip. Let us make your vacation as pleasurable as possible. Book a quiet room at the Best Western Plus Atlanta Airport-East today! Enjoy your stay.
Based on 1,642 reviews
Value for money
Bar and Beverages
Policies vary by room type and provider.