The informal yet professional attitude of the proprietors allied to an amazing attention to detail and the best scrambled egg east of the Rockies. Would go again. Will go again !!
The weather !!
I absolutely loved my stay at Black Rock House. Far better than many 4/5* hotels I have stayed in. Down to the afternoon tea on arrival, the friendly but not in-your-face welcome, the beautiful room, comfortable bed, lovely linen and gorgeous bathroom, complete with soft towels, luxury toiletries and bathrobes and to top it off, the amazing breakfast, I need another excuse to go to Hastings and stay again! My boyfriend and I came to stay after a comedy gig at the local theatre (we live about 30 miles away) and decided to stay over so we could make it a bit more of a treat and I'm so glad we did - you must go and stay there, you won't be disappointed!!!
Wonderful service and welcome. Especially cake and coffee. Luxurious but not fussy.
When you go in you are welcomed and the lovely owner couldnt do anough for you i felt liked i had known her years.. Lovely lady.. The staff lovely too!! Just a warm feel...
There wasnt nothing i didnt like it was great i nice rest...
Wonderful service, luxurious room, fabulous breakfasts!!!! Owners couldn't do enough for us and pointed in the directions of some great places to eat and shop. Will definitly be going!!!
Welcome and check in. Room gorgeous and beautifully decorated. Lounge and honesty bar was a lovely place to sit. Real fire a bonus. Wonderful breakfast and choices on menu.
Fantastic breakfasts. Glass of wine on arrival. Owners were extremely helpful.
Both Tracy-Anne and Lesley made our stay particularly enjoyable, went out there way to look after us, recommended a great Indian restaurant .Their comprehensive knowledge of the area was invaluable for our short stay. The atmosphere, decor and service were of the very best, and the food was not only delicious but presented with great flair. We really enjoyed our stay, returning as refreshed as we could wish.
Excellent rooms and decor. The staff were wonderful. They couldn't do any more to make you feel comfortable.
Policies vary by room type and provider.