Find reviews that mention:
10.0
all very good, I recommend for allReviewed 16 May 2023
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10.0
I like all serviceReviewed 11 Apr. 2023
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10.0
All on the highest levelReviewed 7 Sep. 2022
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10.0
All on the highest level! Next time - only HertzReviewed 16 Aug. 2022
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10.0
Car was great except it reeked of marijuanaReviewed 5 Aug. 2022
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2.0
I dislike the fact that I have a reservation and they called me 3 hours before pick up to tell me they don't have a car for me and can't don anything to solve it.Reviewed 14 Jun. 2022
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1.9
Traveling to Detroit got there and car rental was from city I traveled from.. Could not reach anyone from Kayak or Hertz in that city to have rental transferred to Detroit. Had to rent another car to make it to meeting. I WANT refundReviewed 1 Sep. 2021
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10.0
It was very easy both pick up and drop off. No hidden feesReviewed 12 Jul. 2021
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2.0
Pros:The staff was rudeReviewed 6 Jun. 2021
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4.0
Pros:There was a vehicle for me to use.Cons:The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.Reviewed 6 May 2021
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4.0
Cons:The car served it purpose but was not confortable for a long drive and with only 50K miles it felt like it needed retired.Reviewed 15 Apr. 2021
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2.0
Pros:The vehicle was fine.Cons:I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.Reviewed 30 Mar. 2021
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