Book Hertz car rentals in Bloomington

Reviews for Hertz in Bloomington

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

7

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friendly staffpick up the car

car availablerented a car

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10.0

Bruce at the Hertz rental counter was great and very helpful and cheerfulReviewed 1 Jan. 2023

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2.0

Hertz Roadside Assistance did not respond when I needed themReviewed 9 Sep. 2022

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2.0

Let me book a car, stated they had vehicles available, and then had no cars. They blamed supply chain issues and said the website did not stop people from making reservations.Reviewed 3 Sep. 2022

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6.0

I know now that reserving through a 3rd party (Kayak in this case) doesn't make clear the hours of the pickup location, nor does it prevent me from booking a pickup time that lies outside of the business hours of the location. While I booked a noon pickup, it wasn't until I put the Hertz location in Maps that I saw that the location closes at noon. It was about 11:50. By the time I found a phone number and chose the option to "speak to an agent at the pickup location," they'd already put the message on that they were closed. That was at 11:53 am. The whole thing suddenly caused a lot of stress on my end because I was the teacher in charge of students on a trip and this was the way we were getting to Indianapolis so we could fly out the next day. It would be better if when you book through Kayak and choose noon something would come up to inform the consumer that noon is when that location closes. I lucked out that he was finishing up washing a car when I walked up at 12:05 (after hurrying from the IU campus on foot) and he was still able to rent the car to me. A few minutes later and he would've been closed and I would've been stranded in Bloomington with minors trying to figure out something else.Reviewed 27 Jun. 2022

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6.0

Found out almost too late that agency closed at noon on Saturday. Was unable to reach them by phone. Clerk was a little upset he had another client but in the end he was very helpful.Reviewed 24 Jan. 2022

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6.0

Although we asked, did not provide necessary information about car - cruise control, heating, etc. instructions. Ice on windshields when picked it up. Went in to tell them. 3 people working and no other customers. Handed me a scraper that didn't work. Did not offer to help senior citizen clean windshields.Reviewed 28 Nov. 2021

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10.0

I wanted a particular car because I am interested in buying this type of vehicle. There were 3 on the lot but I could not get one even though that is what I had specified. The car I got was way too large for my needs and was a different brand, but I really cannot complain because the car was fine. I wish the location of this particular lot was in a different place, just a little dicey area.Reviewed 30 Sep. 2021

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1.9

Had to cancel a week in advance, and because I prepaid, they charged me $50. I wo t use them ever again.Reviewed 13 Sep. 2021

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1.9

The car was very beat up, it didn't drive well at all. It badly needed a tire rebalance or alignment. The car shook very hard at 55-65 mph. So the ride was not pleasant.Reviewed 5 Aug. 2021

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10.0

Pros:Staff was super-friendly, car was clean, everything was timely and exactly as advertised.Reviewed 19 Apr. 2021

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2.0

Cons:it sucked your process is confusing it let me rent when the place was closedReviewed 8 Mar. 2021

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2.0

Cons:Asked for a Ford Focus got a Chevy Volt, had to cram the car because I was moving a a lot of stuff with me. O'Hair site is really inconvenient and has poor signage. Hertz' website should have some instructions for getting picked up from the O'Hair Hertz. The car smelled slightly of (cigarette) smoke, brakes creaked, and the oil change reminder came on. Lastly, the link to the receipt Hertz sent me will not load.Reviewed 8 Feb. 2021

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• Has the Hertz rental car policy in Bloomington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Bloomington?

  Intermediate (Tesla Model 3 or similar) is the most frequently booked rental car type from Hertz in Bloomington.

• How many car rental locations does Hertz have in Bloomington?

  Hertz has 1 rental location in Bloomington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes