2.0
They told me I would get a Honda CRV and ended up with an HRV which was too small for our purposes. There were also extra charges that weren’t disclosed before booking (maybe a Kayak issue as well)Reviewed 12 Nov. 2023
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6.0
Gas was 7/8 full. Warning Light on dash We dropped Car off early after hours and took an Uber.Reviewed 3 Nov. 2023
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10.0
Hertz counter at SRQ closes at midnight. We missed a flight connection and were put on the very last plane to SRQ that arrived at 12:10 AM. Hertz had somebody hang around until all the customers on that plane who had reservations were taken care of.Reviewed 18 Nov. 2022
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8.0
Wish the Hertz in Estero had Sunday drop off so we didn’t have to drive the 30 minutes to the airport. Even if they just had a 1-2 hour window for drop off on Sunday.Reviewed 15 Nov. 2022
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10.0
Kind and courteous employees, no hassle.Reviewed 8 Jan. 2022
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10.0
Nice Chevy equinox golf clubs and luggage fit easilyReviewed 12 Dec. 2021
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6.0
Pros:Staff was friendly.Cons:Didn’t get the class of car I reserved. The car was dirty and didn’t run that well. Most importantly, the car didn’t seem to be disinfected, and during this pandemic, that is very concerning.Reviewed 23 Feb. 2021
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10.0
Cons:A little slow at pick upReviewed 3 Feb. 2021
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10.0
Pros:Everything went as smooth as can be!Cons:Nothing - this was the best value we had on our week vacationReviewed 24 Jan. 2021
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2.0
Pros:Terrible experience.Cons:Terrible experience - they gave away my car because my flight was delayed. They are located in the airport, they have access to the flight info. They could have easily figured out that my flight was delayed. There was no communication - they simply gave my car away and had nothing else available unless I wanted to pay double the price for an upgrade.Reviewed 27 Oct. 2020
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10.0
Pros:Mike Wedding was very professional and helpful! He stayed a little late to accommodate us and helped us fix some errors on our reservation.Reviewed 8 Sep. 2020
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9.6
Cons:Hertz employee's were excellent at pickup and drop off.Reviewed 23 Apr. 2019
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