6.0
Pros:The drop off at Little Rock was very quick and convenient.Cons:Our registration was for a Ford Focus....instead we ended up w/a much smaller Ford Fiesta. Instead of asking us numerous questions upon arrival, they could have read over our confirmation....it was almost all asked while we registered.Reviewed 12 Aug. 2019
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6.0
Pros:One staff member was nice the other could have a better attitude.Cons:A little compassion goes a long way.Reviewed 27 Jul. 2019
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10.0
Pros:Everything. Easy pick up and drop off!!Reviewed 1 Jun. 2019
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8.4
Cons:Disclosure of the astronomical additional feesReviewed 22 Apr. 2019
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4.8
Cons:I reserved and paid for a full size car. Hertz oversold their inventory. I was given a Focus, at the same rate! No refund for downgrade. They gave me 1/2 tank of gas as a consolation.Reviewed 25 Mar. 2019
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8.0
Cons:Wish the car had a CD player so we could listen to a book on CD.Reviewed 27 Feb. 2019
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4.0
Hidden charges and dirty vanPros:Online experience was great!Cons:Everything else....drop off was okay though. Charges that were hidden and in person experience is way worse than enterprise. I won’t make that mistake again.Reviewed 11 Jan. 2019
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10.0
Pros:The vehicle was great.Reviewed 21 Oct. 2018
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9.6
Easy pickup and even easier dropoffPros:I like the amount of time it took to pick up the car and drop it off. The car was clean and ran very well. It was greatReviewed 5 Oct. 2018
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8.4
Pros:Friendly staff at the Hertz counter. She was professional, quick and had such a positive attitude.Reviewed 5 Sep. 2018
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9.6
Quick, easy process, economicalPros:I liked there were not excess taxes at this pick-up location. It ran great, plenty of power and great mileage.Cons:I chose an economy car and got blown around on the road with high winds. Trade off for small economy car. Also needed oil and fluids when I checked it out after pick up, that I added. Car was clean but needed its fluids checked before renting.Reviewed 8 Jan. 2018
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10.0
Pros:The service provided in Fort Walton Beach was the best service I have ever experienced with renting a car.Reviewed 20 Nov. 2017
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