Book Hertz car rentals in Independence

Independence, MO, United States
11 Oct — 18 Oct
Same drop-off
Independence, MO, United States
Tue 11/10
Noon
Tue 18/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Independence

Overall Rating6.3 GoodBased on 78 reviews
Cleanliness
6.6
Comfort
6.4
Overall
6.1
Pick-up/Drop-off
6.3
Value for money
5.8

Recent reviews

Traveler rating
20
6
10
19
2
Find reviews that mention:
2.0
They took the reservation then when I got there they had no car to rent to me.Reviewed 10 Feb. 2022
review fromkayak
2.0
I reserved a car. But, Hertz called me 20 minutes before I was scheduled to pick it up and said they did not have any cars available. So I never got the car, thankfully I called Avis and they were able to help me out.Reviewed 1 Feb. 2022
review fromkayak
10.0
Very goodReviewed 25 Jan. 2022
review fromkayak
2.0
Hertz did not even have the car, none were available even though we had a confirmed reservation through Kayak. Don’t rely on this reservation system!Reviewed 18 Jan. 2022
review fromkayak
2.0
They did not have our car ready at the time it was reserved, and did not have an idea of when it would be ready. Therefore, we had to make alternate travel arrangements the same day, over the holidays, which was a huge issue.Reviewed 3 Jan. 2022
review fromkayak
4.0
Customer service was poor. I was charged for pick-up and drop-off at 2 different locations even after she confirmed with me I was dropping off at the same location. I will now have to dispute it. She didn't explain that even after my initial payment of $201, that my card would be charged another $261 for some reason and when I called customer service the next day, the guy explained that it was a deposit that wouldn't be charged after I return the car. However, the extra charge remains for inter-city drop-off. And, the person at the desk pointed out and told us to select a car from the "right" but if there weren't any to go to the "left" and when we got outside, there weren't any cars in the Compact area at all! So we just got in one! I still don't know if we chose correctly or if I am to be charged again! Not a choice I want to make with no help after a long day of traveling. No explanation given for extra charges.Reviewed 12 Dec. 2021
review fromkayak
2.0
Hertz customer support canceled my reservation without refunding my prepaid amount of $250. I had to dispute the charge on my credit card and I'm not sure yet if it'll be upheld. I still needed a rental car, so I had to reserve a new rental on the spot which ended up costing $425. Not happy at allReviewed 27 Nov. 2021
review fromkayak
2.0
Hertz changed their hours of operations last minute and were not available to let me pick up my car at the time I had scheduled it forReviewed 26 Oct. 2021
review fromkayak
2.0
We gave 3 days of cancellation notice because of SW airlines having there pilot problems and they kept $50.00 instead of refusing our full amount. It’s a bad policy and provides a bad service. I will never use Hertz again.Reviewed 24 Oct. 2021
review fromkayak
10.0
Contact Super Shuttle for your trip to/from airport to pick up vehicle. It's AWESOME! Also, if you don't rent your car from the airport, it's a whole lot less expensive. Like half as much!Reviewed 20 Oct. 2021
review fromkayak
1.9
They changed the pickup location without notifying me. I had to cancel the reservation and go with another company. Terrible service.Reviewed 12 Oct. 2021
review fromkayak
10.0
The car was exactly what I reserved. It was clean and did the job. I know it's the times in which we live, but more than $500 to rent a Chevrolet Spark for one week is quite a bit on the high side.Reviewed 2 Oct. 2021
review fromkayak

Where can I find Hertz car rentals in Independence?

3801 S Noland Road, Hertz car rentals

Address

3801 S Noland Road

Hours

Monday08:00 - 18:00
Friday08:00 - 18:00
Tuesday08:00 - 18:00
Saturday09:00 - 12:00
Thursday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 816 252 1379

Good to know

Most popular location

3801 S Noland Road

Top tips for renting a car from Hertz in Independence

  • Intermediate rental cars from Hertz in Independence are around 55% cheaper than other car types, on average.

FAQs about renting a car from Hertz in Independence