5.6
Pros:The car was very nice, and pickup was efficientCons:I prepaid the reservation on line, assuming that was standard and would expedite pick up. Then I had to change the date of the pick up...and it cost me a $100 cancellation fee, even tho I had already booked the new reservation with Hertz. Apparently the confirmation email from the first reservation stated there was a fee for cancellation, but since I cancelled more than 24 hrs in advance and rebooked a car, it is pure price gouging that they charged this fee. Will never book a car this way againReviewed 13 Sep. 2020
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6.8
Pros:Staff member was friendly!Cons:Not a lot of mask usageReviewed 11 Aug. 2020
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10.0
good service good dealPros:nice staff good vehicleReviewed 7 Sep. 2018
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2.0
Cons:They refused to let me rent the car.Reviewed 1 Dec. 2017
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10.0
Pros:Easy car pickup, wonderful location, can leave car parked for the entire duration of the rental for free. Super friendly staff at the counter.Reviewed 25 Sep. 2017
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10.0
Great employeePros:Lebanon airport, where I picked up the car, is SMALL. The Hertz representative there was exceptionally helpful, in spite of being quite busy when I arrived. The car was a Nissan Sentra; not going for luxury here, just my wife and I driving to another town to catch a flight. The car was in good working order, clean, and served us just fine.Reviewed 5 Oct. 2016
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