4.0
I was at airport at 0800 to pick up car per websites, then saw counter didn’t open until 0900. Counter staff was late and car was dirty, but was in a hurry by then. Good value per third party booking.Reviewed 11 Jul. 2022
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2.0
no rental! how do I get my money back?!?Pros:When I got to the desk, 8 just had my debit card, the lady informed me that I wasn't eligible for a rental and in order to get a refund, I had to contact the company I arranged the rental with. I tried calling a number for Kayak I found on-line, but I couldn't reach a person. So, I'm out 159 dollars and change. And, no there was no writing on the Web page saying I had to have a credit card.Cons:See above. The lady wasn't particularly nice, either. I would like my money refunded. I went to the Budget place at the next counter. I got a car, the people were very nice, extremely helpful. But, it cost almost $300. I would very much like my money refunded from Kayak. Kimberly Richards 1000 Blythewood Pl. Davenport, IA 52804 870 680 7502 bernieceisalways@gmail.comReviewed 4 Apr. 2017
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6.0
Cons:Counter agent struggled w prepaid reservation. Delayed getting car.Reviewed 5 Mar. 2017
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8.8
Pros:Hertz counter is right in the baggage area. No need for a shuttle.Reviewed 20 Feb. 2017
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3.6
Pros:the van had a dvd player in itCons:The van that was given was a older van, had over 30,000 miles on it. It drove awful seem liked it needed new tires and shocks on it. I did share with Hertz employee, she gave me a 30 off next rental, however, I will not be renting from them again. I usually use National will go back to them and pay the higher price for a better vehicle.Reviewed 6 Feb. 2017
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10.0
great pricePros:conveniently located with customer friendly serviceReviewed 19 Jan. 2017
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10.0
Everything as expected.Pros:The rentals are so close to the gates. My flight was arriving at 10:30pm and the listing said the counter was closing at 11pm, so I had no problem with timing.Cons:This is a reach I know , but it would be good if I were warned on the website that since my flight and Hertz counter closing was so close together. And perhaps I would like to know more directly what it would mean if my flight was delayed . So just the extra precautionary preparation would have been good peace of mind.Reviewed 10 Oct. 2016
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