2.0
Pros:I didn't like that it was a very misleading experience. I booked through Kayak.com at a price and when I got to Hertz they said that they couldn't give me the value I was offered on the website and charged me double of what I expecting to pay.Reviewed 24 Mar. 2020
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3.6
Pros:Convenience, dropped it off at a different locationCons:The insurance we reserved was a joke. It was 10 dollars a day on the Kayak site only to find out when we got to the Hertz facility they wanted to charge more for insurance than the entire car rental price. We had 2 dents on the car that I told the hertz guy about. He saw them and agreed, but didn't add them to the damage sheet! So, at the other end, they are trying to charge us for dents that I have pictures of on my phone! The language barrier was a joke. If I have to pay for damage that was already on the car, I'll be coming back to Hertz for this.Reviewed 27 Jan. 2020
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4.0
Pros:Honesty upon returnCons:Was quoted a price and when I picked up the car I was downgraded to an suv that was not close to a “Tahoe or similar vehicle”. I was forced to sign into multiple types of coverages that according to the rep were mandatory. Price more than doubled from quite. Rep on return advised none were mandatoryReviewed 6 Jul. 2019
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2.0
ThiefsCons:Be. Careful. I went with a reservation and my total amount doubled.Reviewed 16 Oct. 2018
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9.6
Dropoff in Punta CanaPros:The checkout process was easy and fast. Our credit cards were charge the right amount.Cons:It would have been nice for them to offer dropoff service to the hotels so that we didn't have to call a taxi. However, the staff was great and drove us around the corner to the taxi stand.Reviewed 29 Jan. 2017
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2.0
No car! Made a reservation and showed up on time aCons:I was stuck and no other car companies had a car so I had to hire a taxi and it cost me 300USD. The man said they frequently overbook their cars. Disgusting.Reviewed 29 Dec. 2016
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2.0
Don t rent in punta canaCons:Want to charge 800 usd deposit to get the car. Prices are higher than your reservation Don t accept débit card Price of the insurance is totally crazyReviewed 21 Dec. 2016
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2.0
this rent car in dom. republic do not honor websidPros:fast serviceCons:the rent a car did not honor, the rate we agreed on line and increase it , adding more taxes an fee, forcing me to swicth to another rent car , and got a better rate with a diference of 110. us dollar, dollar rent car . so it is not business. for you or me to rent through this webside, if your rep. will not honor the rateReviewed 19 Dec. 2016
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