Find reviews that mention:
8.0
Pros:staff very helpful and friendly.Cons:I booked this car about a month from the pick up day vis priceline. however when I got there the price was not honor and the staff told me that priceline always missed up. I called priceline while I was there and the staff at priceline told me that priceline did not missed up and Hertz need to honor the price I have. Hertz did not honor the price insisted that priceline always missed up with the price and some times with the reservation. long story short I was stuck between priceline said and Hertz said. however Hertz staff was nice to lower the price down and let me drop the car in Portland instead of Salem.Reviewed 1 Jul. 2021
review from![kayak]()
6.0
Pros:I liked most, the comfortability of the rental.Reviewed 17 May 2021
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10.0
Pros:Yes ExtremelyCons:NaReviewed 1 May 2021
review from![kayak]()
6.0
Cons:It was not clean and it didn’t have water to clean the from window the key need a new battery so we buyedReviewed 13 Apr. 2021
review from![kayak]()
8.8
Pros:The Hertz Salem office staff were super friendly. Very nice people even though they were very busy at the time of pick up.Cons:To save time, the car could have been fueled ahead of my scheduled pick up time, and the windshield washer fluid could have been filled. I had to add a half gallon of washer fluid for my trip.Reviewed 26 Oct. 2020
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7.2
Cons:Double check the gas in the vehicles. To what is on the computer and what they put on the stickers. This can avoid many issues and unsatisfied customers. Have designated parking spaced that say drop off. Or let you know where to park when your returning the vehicle.Reviewed 8 Oct. 2020
review from![kayak]()
4.8
Pros:Staff was great. No complaints.Cons:I thought we were getting a small SUV or crossover. We were given a Toyota Corolla. I believe this 2019 car had a hole in its muffler. It sounded funny while accelerating.Reviewed 18 Sep. 2020
review from![kayak]()
2.0
Cons:I waited for over an hour for Hertz to tell me they couldn't even rent me the truck I pre-ordered because it had been in recall. Hertz did not tell me before hand or arrange a different truck. I had to get a ride to a different rental company.Reviewed 7 Jul. 2019
review from![kayak]()
6.4
Pros:Friendly desk staff.Cons:Disrespectful pick up routine, took over 20 minutes with staff member repeating how much cleaning cost over and over as if i was some sort of frat boy. Car was damaged on pick up, so they don’t seem to fix them when something happens. Will not be back.Reviewed 3 Nov. 2018
review from![kayak]()
10.0
Best rental car business!Pros:Everything from pick up to drop off, amazing experience!Cons:If anything, a discount or free upgrade would be coolReviewed 11 Oct. 2018
review from![kayak]()
7.6
Unexpected chargePros:The car itself was great and got excellent gas miliage.Cons:We typically rent from Enterprise where they do not charge for a spouse who will also be driving. We decided on Hertz because they had a great deal but when we added the extra driver price it ended up being the same as what Enterprise would have been and Enterprise will pick you up and drop you off.Reviewed 13 May 2018
review from![kayak]()
9.2
Good car, great servicePros:Rebecca and Alex provided outstanding customer service for pickup. Because I returned the car after hours, I didn’t see them at drop off, but I trust that too went smoothly.Cons:The seat in the Fiesta didn’t feel that comfortable to me, but it was good enough, and not important enough to make time to explore adjustments.Reviewed 26 Feb. 2018
review from![kayak]()