3 stars
Crowne Plaza Indianapolis-Dwtn-Union Stn
123 West Louisiana Street, Indianapolis, IN 46225, United States
Indianapolis, IN
See location+1 317 631 2221Photos of Crowne Plaza Indianapolis-Dwtn-Union Stn
Overview
Welcome to the Crowne Plaza® Indianapolis-Dwtn-Union-Stn located in the heart of downtown Indianapolis, just 14 miles from the Indianapolis International Airport. The hotel is within walking distance to Lucas Oil Stadium, Gainbridge Fieldhouse, and all of downtown’s entertainment and dining options. The Romanesque revival-style hotel features 26 early 1900’s authentic Pullman Train Car guest rooms which provide a unique stay. There are two full-service restaurants within the hotel located off the hotel lobby. 123 West offers breakfast each morning and Taggart’s offers a full-service bar and dinner service. The hotel is listed on the National Register of Historic Places and located on America’s first Union Station site.
Latest deals for Crowne Plaza Indianapolis-Dwtn-Union Stn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Crowne Plaza Indianapolis-Dwtn-Union Stn
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness centre
Pool
- Pool
Reviews of Crowne Plaza Indianapolis-Dwtn-Union Stn
8.3
Very good
1103 verified ratings
Wonderful
635
Very good
170
Good
98
Okay
46
Fair
54
Mediocre
36
Poor
64
Guests say
Guests appreciated the unique and historical location of the hotel, particularly enjoying the transformation of an old train station and the quirky train car rooms. The staff were often described as friendly and helpful, enhancing the overall positive experience. However, some guests expressed disappointment in service issues, including room assignment problems and noise disturbances from fellow guests. Cleanliness and room temperature also received some negative feedback, particularly regarding the chilly conditions in rooms and the indoor pool.AI-generated from customer reviews
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Score by provider
8.3 out of 10
3 reviews
8.4 out of 10
3 reviews
Loved the proximity to the convention center, the history of the site, and the rooms in actual trains. The room was okay as I ended up having bad allergies - think the carpet needs cleaning. Also, experienced an ant problem in the bathroom coming from the cracks at the bottom of the tub. The staff were very responsive, nice, and hepful.
Pros (+) Location - some positive changes on the layout of the pub space Just like real estate LOCATION LOCATION LOCATION
Cons (-) The staff need to take more ownership. I understand that COVID is got all of us stir crazy but allowing guest to be in the lobby and in public space until 130-2am talking loud is just for the birds especially allowing the kids to be as loud as they are
Pros (+) Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.
Cons (-) The bar area was set up with too many tvs, so group conversation was limited.
Location
123 West Louisiana Street, Indianapolis, IN 46225
What's nearby
- Indiana Convention Center287 m
- Lucas Oil Stadium289 m
- Soldiers and Sailors Monument0.6 km
- Monument Circle0.6 km
- Eiteljorg Museum0.8 km
- Victory Field0.8 km
- NCAA Hall of Champions0.9 km
- Indiana War Memorial1.1 km
- Colonel Eli Lilly Civil War Museum1.3 km
- Indianapolis Zoo1.3 km
- White River State Park1.4 km
- Indianapolis Museum of Contemporary Art2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Indianapolis-Dwtn-Union Stn
Low season | August |
|---|---|
High season | July |
Average price (weeknight) | C$ 290 |
Average price (weekend night) | C$ 242 |
When to book a room at Crowne Plaza Indianapolis-Dwtn-Union Stn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price