Pros (+) Staff was excellent. Very accomadating!
4 stars
Mercure Kyiv Congress
Photos of Mercure Kyiv Congress
Overview
Located a short walk from Industrialna Tram Station, Mercure Kyiv Congress offers guests an ideal base while visiting Kiev. The multiple amenities this contemporary hotel has to offer include a bowling alley, an outdoor pool and an express check-in and check-out feature.
Mercure Kyiv Congress has recently undergone refurbishment and features a 24-hour reception, a 24-hour business centre and an airport shuttle. In sunny weather, an outdoor terrace provides an ideal spot to relax. The hotel also offers a well-equipped fitness center.
Mercure Kyiv Congress provides 160 modern air conditioned rooms. Hot drinks can be brewed with complimentary tea and coffee supplies.
With its on-site restaurant that serves French dishes, the hotel provides guests with all they require for an enjoyable evening without having to leave the hotel. The in-house bar provides a relaxing setting for an evening drink. For guests on the move, the hotel offers packed lunches if needed.
Mercure Kyiv Congress is close to the area's popular sightseeing attractions, including Infopulse Ukraine, which is a short walk away. Kiev Pechersk Lavra, Khreshchatyk and Saint Sophia Cathedral are also a short car ride away.
Amenities at Mercure Kyiv Congress
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Designated smoking area
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Trash cans
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Plunge pool
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Kitchen
- Electric kettle
- Kitchenette
- Tea/coffee maker
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Casino
- Evening entertainment
- Cooking classes
- Bowling
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Mercure Kyiv Congress
8.9
Very good
1742 verified ratings
Wonderful
898
Very good
308
Good
256
Okay
100
Fair
83
Mediocre
35
Poor
62
Summary of reviews
Guests say
Guests have mixed feelings about their experience at the hotel. While many appreciated the excellent location and some amenities like the nice lobby, others criticized the poor service from the reception staff, particularly mentioning rudeness and unprofessionalism. Cleanliness was a significant concern, with several guests noting dirty rooms and bathrooms. Breakfast quality was also disappointing for some, though a few guests found it satisfactory. Overall, the hotel seems to be falling short in service and cleanliness, impacting guests' willingness to return.AI-generated from customer reviews
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8.9 out of 10
24 reviews
7.3 out of 10
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Location
6 Hetmana Vadima Street, Kyiv
What's nearby
- Bolshevik Shopping and Entertainment Center145 m
- Kyiv Zoo1.4 km
- Babi Yar2.4 km
- A.V. Fomin Botanical Garden4.5 km
- St. Volodymyr's Cathedral4.6 km
- National Opera of Ukraine4.9 km
- Golden Gate4.9 km
- Saint Sophia Cathedral5 km
- Mikhail Bulgakov Museum5.2 km
- St. Andrew's Church5.3 km
- Chernobyl Museum5.5 km
- Kyiv Planetarium5.6 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Mercure Kyiv Congress
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mercure Kyiv Congress
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See most recommended stays in KyivGood to know
Value for money | 8.6 |
|---|---|
Distance to downtown | 5.3 km |