Kigali Serena Hotel

5 stars
8.7
Very good
based on 472 reviews
472 reviews
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250, Rwanda
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali
+250 252 597 100
Mon 17/8
-
Tue 18/8
2 guests, 1 room
Living room
Other
Living room
Pool
Bedroom
Lobby
Buffet
Bedroom
Bedroom
Restaurant
Restaurant
Lounge
Building
Banquet hall
Bedroom
Living room
Restaurant
Other
Conference room
Pool
Bathroom
Buffet
Buffet
Restaurant
Building
Conference room
Outdoors view
Bedroom
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Kigali Serena Hotel is situated in Kigali and offers newly renovated rooms and complimentary Wi-Fi. It also features a Jacuzzi, an outdoor pool and a sauna.

There are a range of facilities on offer to guests of Serena Hotel Kigali, such as a ballroom, an express check-in and check-out feature and valet parking. A fitness center can be readily accessed by guests wishing to keep up their exercise regimes while away.

Rooms at the hotel are equipped with refrigerators, mini bars and cable/satellite channels. Each comes with free tea and coffee making facilities as well as a private bathroom.

Kigali Serena Hotel provides a convenient café where guests can have a bite to eat before discovering the local area. Guests looking to relax with a drink can do so in the on-site bar. The hotel's restaurant is open for breakfast, lunch and dinner.

For guests wishing to dine out during their stay at Serena Hotel Kigali, there are a variety of restaurants located close by. Kigali International Airport is within a 20-minute drive and the hotel offers a shuttle service.

8.7
Very good
472 reviews

Latest deals for Kigali Serena Hotel

Mon 17/8
-
Tue 18/8
Deluxe room, bed type unknown
C$ 154
nightly with fees
Standard Room, bed type unknown
C$ 245
nightly with fees
Standard Room, bed type unknown
C$ 164
nightly with fees
Standard Room, bed type unknown
C$ 166
nightly with fees
Deluxe room, bed type unknown
C$ 462
nightly with fees
Standard Room, bed type unknown
C$ 166
nightly with fees
Deluxe room, bed type unknown
C$ 195
nightly with fees
Superior Room, bed type unknown
C$ 450
nightly with fees
Standard Room, bed type unknown
C$ 200
nightly with fees
Deluxe room, bed type unknown
C$ 247
nightly with fees
Superior Room, bed type unknown
C$ 355
nightly with fees
Standard Room, bed type unknown
C$ 203
nightly with fees
Deluxe room, bed type unknown
C$ 256
nightly with fees
Standard Room, bed type unknown
C$ 213
nightly with fees
Deluxe room, bed type unknown
C$ 214
nightly with fees
Standard Room, bed type unknown
C$ 424
nightly with fees
Double room, bed type unknown
C$ 255
nightly with fees
Standard Room, bed type unknown
C$ 265
nightly with fees
Superior Room, bed type unknown
C$ 278
nightly with fees
Deluxe room, bed type unknown
C$ 415
nightly with fees
Standard Room, bed type unknown
C$ 271
nightly with fees
Standard Room, bed type unknown
C$ 846
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Kigali Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

General

  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of Kigali Serena Hotel

8.7
Very good
472 verified ratings
Wonderful
269
Very good
93
Good
52
Okay
21
Fair
17
Mediocre
7
Poor
13

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, friendly and efficient service, delicious breakfast, inviting pool area, and spacious rooms. Many found the staff to be helpful and welcoming, and appreciated the comfortable beds and amenities. Some reviews mentioned minor issues such as noise, value for money, or dated facilities, but overall, the positives far outweighed the negatives, making for a memorable and enjoyable stay.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Breakfast9 out of 10
Pool8.5 out of 10
Room Size8 out of 10
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All reviews

8.8
Very good
Thomas W., Feb 2017
Pros (+) Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Cons (-) Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.

Location

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

What's nearby

  • Kigali Genocide Memorial Centre2.8 km
  • Old Parliament4 km
  • Stade Amahoro5.6 km
  • Akagera National Park67.3 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Kigali Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
May
C$ 245
C$ 460
Cheapest month to stay with an average 33% drop in price.
Most expensive month to stay with an average 45% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Kigali Serena Hotel

Which month has the cheapest rates at Kigali Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Kigali Serena Hotel is December, with an average nightly rate of C$ 213. The most expensive month is May at C$ 439 per night.

What is the cheapest day to book Kigali Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Kigali Serena Hotel is Saturday, with an average nightly rate of C$ 199. The most expensive day is Tuesday at C$ 462 per night.

How far in advance should you book Kigali Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Kigali Serena Hotel, book around 5 weeks in advance. This could save you approximately 37% compared to booking last minute.

KAYAK's top tips for your stay at Kigali Serena Hotel

  • If you’re after a cheap room at Kigali Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Kigali Serena Hotel, plan to stay on a Monday or Sunday. The most expensive day is usually Friday.
  • How long should you stay at Kigali Serena Hotel? KAYAK users usually book their rooms here for 11 days.

FAQs when booking at Kigali Serena Hotel

  • Where is Kigali Serena Hotel located?

    Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, 3.3 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.

  • When is check-in time and check-out time at Kigali Serena Hotel?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Kigali Serena Hotel.

  • Does Kigali Serena Hotel offer free Wi-Fi?

    Yes, Kigali Serena Hotel offers free Wi-Fi.

  • Does Kigali Serena Hotel offer free parking?

    Yes, Kigali Serena Hotel offers free parking.

  • How far is Kigali Serena Hotel from the airport?

    Kigali Serena Hotel is 8 km from Kigali Intl. Kigali Serena Hotel is 96.9 km from Goma.

  • Does Kigali Serena Hotel have a pool?

    Yes, Kigali Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kigali Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kigali Serena Hotel in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kigali Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kigali Serena Hotel.

Nearby hotels and places to stay

Closest

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5-star hotel
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4-star hotel
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Cheapest

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3-star hotel
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Glory Guest House
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3-star hotel
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3-star hotel
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Most recommended

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5-star hotel
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3-star hotel
35% cheaper
Mythos Boutique Hotel
8.7 Excellent (200 reviews)0.94 kmOutdoor pool, Fitness centre, RestaurantC$ 143+
4-star hotel
Hôtel Des Mille Collines8.7 Excellent (973 reviews)1.07 kmOutdoor pool, Fitness centre, RestaurantC$ 223+
5-star hotel
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8.6 Excellent (604 reviews)0.31 kmOutdoor pool, Fitness centre, RestaurantC$ 289+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.5
3.3 km
Kigali Intl
8.0 km

Everything you need to know for your stay in Kigali