Motel 6 Chicago South Lansing

Good Location everything’s was easy to find

Seem to be safe area

The front agent Sharon was the only helpful and knowledgeable person. Her customer service excellent she always greeted us with a smile.

They staff was not knowledgable about check out time or anything else. I also asked for a copy of my receipt and the guy told me we domt give receipt I asked why he said that our policy. So I never got a receipt. He was wasn't helpful at all I asked to get a iron and he told me I have to hold your license when every day the other 2 agents never asked for I.d. I also had to get my room key activated everyday I ask him 1 day why do the key keep activated he said do not know. So them the same thing another night. I had to get my key activated and I ask the lady why she said if you keep get with other things it deactivates it. I told her I keep it separate and in the sleeve that it came in. We where there 4 nights every day I had to get my key reactivated. I will never stay at this location again. Waste of money and time. My job title is room reservation. The bathroom was so small you couldn't turn around to get out of it you had to walk backwards.

Bath tub looked like it has mold and or not cleaned properly. Did not use the sink had to many cracks in it. Bed wasn’t as comfortable but what you expect from a poorly managed property.