Very nice place,
Some attitudes of a few individuals we needing improvement, but overall staff and the resort was great, I definitely will be coming back..
We booked this room for a girlfriend and I as we attended a conference. We added her name to the reservation. We both flew in from different directions. When she landed, before me, she had to wait for me to come as the ‘reservation team’ did not add her name to the booking. While she had a copy on her phone of the registration, the check in staff would not budge. However once I arrived they added her to the room. They could have done that 2 hours ago!!! They had the empowerment of making it right and they did not. Shame!
It was okay.
The condition of the room. Loud neighbors. Clogged tub. Rust spots in bathroom tub. Smoke in the hallways.
Outdated and Worn Out
The convience to the convention center and monorail made getting around very easy.
The showers are short and he toilet seat was in need of replacement. I could feel every spring of the mattress along my back on a king bed with 4 of the smallest pillows I have ever used.
Bombarded by timeshare sellers
The hotel is in a decent location with the monorail that takes you right to the strip. The room was upgraded and spacious.
There were employees around every corner trying to sell you a timeshare and trying to get you to sign up for things. They are very pushy and once you start talking to them they don’t let you leave. The north tower elevators close at midnight to 6am which is really inconvenient when you’re tired and want to get back to your room when you’re tired and/or have been drinking.
The worst ever
Not clean Bad service No response and corporation Mistakes everywhere No towels Bad smell
Not as pictured
Location is convenient to convention center
Rooms are poorly lit, beds are not very comfortable. Wish I would have stayed somewhere else.
Been there several times. By far my worst stay
Honestly, not much this time around
My room had a leaky shower, which I asked them to fix, it didn't get fixed. Their superbook app was down on one of the busiest days of the NCAA basketball tournament. The entire place just seems outdated. The bed had a huge slouch to the side, pretty sure it was broken. Pillows are awful, not restful at all.
Mold around tub, sink area not clean, tv remote didn't work, called two times and still wasn't fixed or replaced, vanity light on mirror didn't work. Will think again about staying here.
Quality of food available was not good.
Expedia, the resort and Las Vegas government are ripping people off by not informing up front of the ridiculous 'resort' fees. Our hotel ended up costing us more than double what was advertized on expedia/kayak. Shame on all of you for allowing this to go on.
The hotel room was modern and well equipped. The bed was fantastic, 5 star all the way. My room was quiet. Parking is fairly easy.
Long lines for check in.
Westgate Las Vegas Resort & Casino has changed names a few times in its history, but it’s that history that makes the place so special. From 1969 through 1976, Elvis Presley lived and performed here, and you’ll even come across employees who can still tell stories of the time they met Elvis. In 2015, Westgate Las Vegas partnered with Graceland to open the only Graceland exhibition outside of Memphis. The 28,000 sqft Graceland Presents Elvis-The Exhibition is a must see for history fans and music lovers. Since taking over the property in July 2014, Westgate Resorts has poured USD100 million into renovation projects around the historic venue. Those projects have enhanced room accommodations, fully rebuilt the pool deck including 19 new cabanas and 10 new daybeds, added new restaurants and bars, and created new entertainment partnerships. The amenities are for your comfort and relaxation, but you’re never far from all that Las Vegas has to offer as Westgate Las Vegas has an onsite Monorail station for convenient access up and down the famous Las Vegas Strip.
Based on 23,267 reviews
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