The Lalit London

This hotel is just exquisite.. It is set in an old school in the heart of London, just behind Tower Bridge. Nothing has been altered and the integrity of the building has been honoured and kept intact. Its beautiful. The dining hall which was the old assembly room is breathtaking. the stunning crystal blue chandeliers just set off the wonderful space and the attentive friendly invisible but there staff just add to the sheer opulance without exaggeration. From the check in area with subtle sandalwood atomising to the wide open staircases, everything is just so pretty and attention to detail is obviously of high importance. Breakfast was scrummy, again staff very attentive to detail and the quality of the menu and food second to none. There is no doubt that we will return, rooms were well equipped again with little details to enhance your stay and the facilities were of the highest order. Beautiful touches such as curtains being drawn and the beds turned down were lovely, the bathrooms are beautifully tiled and the showers just sublime. Just visit and stay, you wont be disappointed.

There was a little confusion with our room which was rectified but the blame apportioned to booking.com which wasnt completely true. We were given another room which was not suitable as there were building works going on outside which contributed to a foul odour being present. However the staff worked swiftly and effortlessly to address this. It was a little disappointing however as I was unable to get ready to meet my guests for my birthday celebrations and subsequently because of all the jostling ended up running just over an hour late, feeling quite rushed and not as relaxed as I would have liked. Although the hotel was aware it was a significant birthday celebration for me, I feel that there could have been a swifter more communicated resolve as staff were not working together. Communication again was an issue with breakfast when we were asked to sign and charge breakfast to our room when we had already included it within our room rate. It did somewhat mar the expectation of flawlessness one would expect from a hotel of such a high calibre.