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3 locations in Moab Canyonlands Field Airport
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10.0 Wonderful
May 2021
Pros:
Easy everything at both ends; car (Mercedes SUV) was fabulous.Cons:
Price :)7.6 Good
Aug. 2020
Pros:
The ladies that helped me were great. Friendly and professional.Cons:
The car had two bad tires, was a bit smelly and needed a good cleaning5.2 Fair
Oct. 2019
Pros:
They did give us a bit of a discount, which helped with the added cost of transportation downtown from airport, but it was very upsettingCons:
My booking was intended to be at the airport. I googled “grand junction car rentals” and it automatically propagated the downtown location for me, but it did not say non airport. It should have been clearer that this was not an airport rental. When I went back on the website after my trip to see what went wrong, it did the same thing. If I change the location that said Grand Junction then I see the top choice is airport, but the original google search automatically put in the downtown location as pick up and drop off. When I do searches in Kayak and other sites it is very clear, but the Enterprise site was not. This was very inconvenient! I’ve never had this happen before.10.0 Wonderful
Apr. 2019
Pros:
Staff friendly and helpfulCons:
Nothing6.0 Okay
Oct. 2018
Pros:
Good customer service during check-in processCons:
The car was filthy. Never was cleaned. Food wrappers inside, mud/dirt and dust.2.0 Poor
Oct. 2017
Cons:
Total disaster. Waited 45 minutes at the rental location ... stayed until after closing and no one showed up. Sign said they were either picking up another passenger or at the airport. No indication when or if they would return. Don't really fault the local manager ... apparently they do not have sufficient staff to run the operation. Put the onus on Enterprise.One location in Moab Canyonlands Field Airport
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6.0 Okay
Mar. 2021
Pros:
Not much - was a super averageCons:
The staff here were wonderful the second day, but the pick-up was very hostile, and dismissive. They did the usual add-on speel - you want X, X, X? However they tried to push an upgrade on me - I live here and I think they thought I was a tourist. You do NOT need a full 4x4 for these mountain roads... This is Colorado, not the steppes of Mongolia.10.0 Wonderful
Nov. 2020
Pros:
Friendly staff, super easy pick up and drop off.Cons:
Nothing.10.0 Wonderful
Oct. 2020
Pros:
The free upgrade was very nice!Cons:
Nothing. I was very pleased6.4 Okay
Mar. 2019
Cons:
The pick up address on the email that you guys sent me was wrong. That left me in a lurch and I wound up having to walk to the new location while I was short on time.10.0 Wonderful
Mar. 2019
Pros:
yes.10.0 Wonderful
Oct. 2017
Pros:
The rental car lady was the best I have experienced in many years. Helpful,polite and very knowledgeable.We rented from the Sears outlet in Grand Junction, CO.Cons:
nothingOne location in Moab Canyonlands Field Airport
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2.0 Poor
Aug. 2020
Pros:
The staff was absolutely horrible, I made a reservation online.. when my plane landed.. the car rental place was closed an I had to fine away out of the airport. When I called customer service they told me they couldn't help me and it wasn't their problem.. No when I asked to be transferred to a supervisor she informed me there was no one there to assist me and hung up.. so not only did I not get my rental at all.. but I also had the most rude representative on earth.. very upset!! Wasted a total of 3 hours of my timeCons:
make sure if you are accepting reservations for rentals.. that someone is actually there to assist the customer.. and bump up your customer service... absolutely appalled.4.8 Mediocre
Aug. 2019
Pros:
Staff was nice but it was unorganizedCons:
Original car had a nail in the tire, then when I went back, the store was closed. After waiting, I received a new car, that was filthy and extremely uncomfortable.9.6 Wonderful
Jul. 2019
Pros:
The staff was super quick, prepared, and courteous. The car was very nicely equipped.Cons:
It could be a little more affordable.8.4 Very good
Jul. 2019
Pros:
All went very smooth.Cons:
Had large white writing on windshield that I couldn't remove9.6 Wonderful
Jul. 2018
Pros:
When our SW flight landed unexpectedly in Grand Junction (due to bad weather in Denver), we were able to get the last one-way rental from Avis. Great customer service, nice car, no hassle paperwork. We were on our way in a jiffy. Thanks Avis!7.2 Good
Aug. 2017
Pros:
They were so patient and helpful with drop off and pick up. Pleasant and politeCons:
The car smelled so badly of smoke. I aired it and it was smelled badly.One location in Moab Canyonlands Field Airport
One location in Moab Canyonlands Field Airport
One location in Moab Canyonlands Field Airport
One location in Moab Canyonlands Field Airport
One location in Moab Canyonlands Field Airport
Most popular car type | Economy |
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