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One location in Grand Junction Regnl Airport
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6.0 Okay
Apr. 2021
Cons:
The interior of the vehicle was very dirty. Carpet was NOT vacuumed, dash and surfaces were not wiped down, so I know it was not sanitized. My wife and I had to sanitize the entire vehicle prior to our leaving the lot. This is a very sensitive time and to have a rental vehicle not properly prepared for a guest is disappointing. Had we not been late for an engagement, I would have returned the vehicle and rented elsewhere.10.0 Wonderful
Nov. 2020
Pros:
Car was perfect for trip and very reliable. Pick up and drop off were super easy and staff was very helpful and accommodating.Cons:
Nothing.10.0 Wonderful
Aug. 2019
Cons:
Car needed a v6 engine for Colorado mountains10.0 Wonderful
Mar. 2019
Pros:
Friendly staff, easy reservation, good price for last-minute one-way rental!Cons:
Nothing.9.6 Wonderful
Dec. 2018
Pros:
Easy check in, no hassles, no shuttle, no protracted sales pitch on additional insurance. Car was exactly what I wanted. Representative was very accommodating.9.6 Wonderful
Aug. 2018
Pros:
Pick up and drop off was extremely convenient and quick. The car was very comfortable and fuel efficient. The cost was very reasonable, especially compared to enterprise.Cons:
At one point, the front left tire was squealing very loudly as if the brakes are going out.One location in Grand Junction Regnl Airport
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10.0 Wonderful
May 2021
Pros:
Yes10.0 Wonderful
Nov. 2019
Pros:
The customer service at both pick-up and drop-off was fantastic. Extremely friendly, kind, and patient with all my questions.8.0 Very good
Nov. 2018
Pros:
Such a small airport that there isn't an actual drop off booth. Just park the rental car in the Enterprise row, lock the door, drop off the keys at the counter and go. So easy, no fuss.8.4 Very good
Apr. 2018
Pros:
Quick and easy drop offCons:
The location within the airport isn’t easy to find. There were almost no signs pointing you toward rental car return.10.0 Wonderful
Mar. 2018
Pros:
Quick and easy pickup. Great Grand Junction airport staff.10.0 Wonderful
Nov. 2017
Pros:
Car was great seemed well maintained drove great for a awd v6 full size car.Cons:
Car had damage that wasn't even mentioned on the paperwork but a quick call and a lot of pictures clear all that up.One location in Grand Junction Regnl Airport
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10.0 Wonderful
May 2021
Pros:
The staff gave us interesting tips about the area which was so helpful.8.0 Very good
Feb. 2021
Pros:
Absolutely! Very helpful10.0 Wonderful
Jun. 2020
Pros:
The staff was friendly and very helpful! Offered great suggestions as well.Cons:
Nothing !2.0 Poor
Aug. 2019
Pros:
Staff rude with poor service. Cancelled our car 5 hours after we made reservation and only an hour before our flight to where we would pick it up. Offered no help, simply said we do not have a car for you anymore. Told me “you can walk” when I asked her what does she think how will we get home whichCons:
Everything!!10.0 Wonderful
Aug. 2019
Pros:
YesCons:
Everything was good10.0 Wonderful
Jun. 2019
Pros:
Everything, but special shout out to the staff - they were efficient and very friendly, and I though I didn't have any questions I would have felt confident going to them if I had.Cons:
Nothing could have been better, I was in and out in no time with a clean, comfortable vehicle at a great price. Absolutely would use this service again.One location in Grand Junction Regnl Airport
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4.0 Mediocre
May 2021
Cons:
Stay open when you get there and be open when you leaveOr leave the keys with another agent to pick up your car instead of having to wait the next day2.0 Poor
Mar. 2021
Cons:
We had to cancel our trip due to covid and could not get a refund.It was my mistake for not reading the refund policy more carefully. Had I done so I would not have booked the rental. I will not be using this company anymore.8.8 Very good
Oct. 2020
Pros:
Great car for the price!Cons:
I guess the low price was the reason the vehicle had so few features (no CarPlay or navigation) seemed to be very base model of Nissan Rogue. Rear window appeared to have been replaced (you could see the places where the window “grips” were when they installed it - and the rear window defrost/defog didn’t work either)8.0 Very good
Jun. 2020
Pros:
We got an upgraded SUVCons:
They charge $13.50 per day for each additional driver, including a spouse. This is high!10.0 Wonderful
May 2020
Pros:
The woman who assisted me with my car pick up was so helpful! She provided a map of the area, drew routes on the map for me, and provided tips for grocery stores, etc. She also permitted me to park in the rental lot when I returned that evening to pick up my sister at the airport.Cons:
Everything was really great!2.0 Poor
Jul. 2019
Pros:
The staff was not friendly or helpful.Cons:
There could've actually been a car reserved... No cars available for six hours when I arrived to pick up. This caused my trip to be cancelled. Don't confirm booking for your customers if there aren't any cars available.One location in Grand Junction Regnl Airport
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10.0 Wonderful
Sep. 2022
2.0 Poor
Nov. 2018
Cons:
I made my reservation earlier that day and received confirmation. When I landed at the airport, the people at Budget had left for the night. The other car rental agencies were open. I ended up having to take an Uber to the next town for $124.10.0 Wonderful
Jun. 2018
Pros:
Convenient, everything was ready to go9.6 Wonderful
Jul. 2017
Pros:
Great customer service.Cons:
Nothing to mention.10.0 Wonderful
Jun. 2017
Pros:
The guy I dropped my keys with quickly confirmed everything and printed my receipt and asked me how the vehicle went for me.10.0 Wonderful
Apr. 2017
Pros:
Excellent service, car and bang for the buck!!Cons:
It was perfect!One location in Grand Junction Regnl Airport
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10.0 Wonderful
Sep. 2017
Pros:
We had a stone kicked up from an 18 wheeler and was concerned about how to handle the issue with Hertz since were didn't take out the extra coverage. We called our insurance and had everything arranged but did have a deductible. When we pulled into Hertz, the al who managed our car in Phoenix gave us a flat rate which was less then our deductible and did it all in one transaction. I had envisioned having to hassle with a manager but it was painless and we paid the flat amount. Car was great and we couldn't have been happier!Cons:
Car wasn't ready she we arrived to Grand Junction, which wasn't a big deal but they did ask us if we would take a smaller car but it turned out the price was higher for the smaller car. We went to lunch and got the bigger car - a Nissan Rogue, which was very ice.2.0 Poor
Mar. 2017
Cons:
When I arrived to pick up reserved car, I was told there were no cars available.2.0 Poor
Mar. 2017
Pros:
Nothing... there was no car!Cons:
No car! I drove 3 hours to pick up a car I reserved with Kayak. I had never used Kayak to reserve and I certainly won't use it or recommend it ever again! When I arrived they said that even though I had a reservation that they were out of cars! No other companies had cars either and it left me totally stranded! How can u make a reservation without making sure the company actually had a car first? Extremely disappointed and very frustrated.10.0 Wonderful
Oct. 2016
Pros:
Quickly picked up the car I rented , drove to all of my destinations, not one bit of trouble and an incredibly easy and efficient drop off. Friendly service all around!2.8 Poor
Sep. 2016
Cons:
When I showed up to pick up my vehicle they had no cars left. I asked to upgrade when they did have more cars driven in from a nearby hertz. They said "those are for the people who reserved a larger car" and that I reserved a economy. I mentioned that they gave away my car so why can't they alow me to have somebody else's and if they would please tell me why they gave away my car. When I asked her to explain she simply said "no" honest to God she said no she won't explain. I recorded this conversation on my phone. Will be happy to send the video of this conversation. I was calm and did not yell. I just simply got "no" for an answer when I asked if she would explain. Was a arrogant horrific answer.One location in Grand Junction Regnl Airport
One location in Grand Junction Regnl Airport
One location in Grand Junction Regnl Airport
One location in Grand Junction Regnl Airport
Most popular car type | Mini |
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