Naples hotels near Castel Nuovo
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With a stay at Grand Hotel Vesuvio in Naples (Historical Center), you'll be within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,994 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: The open spaces, high ceilings, room floors and polite staff
Good
6.2
Pros: The staff was helpful and nice
Excellent
10.0
Pros: Amazing staff! Ready for everything, beautiful surroundings, excellent hotel!
Good
7.9
Pros: Great location, helpful and polite staff, great breakfast
Good
6.5
Pros: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Okay
5.0
Pros: The only positive thing is the central location, directly at the promenade. Breakfast is OK, service was nice.
Excellent
10.0
Pros: Breakfast was great, and the location was excellent. Staff was very helpfull.
Details
Reviews
Overall 8.9 Excellent
Based on 1,994 reviews
Beach
9.8
Location
9.4
WiFi
9.3
Breakfast
9.1
Service
9.0
Bar
8.0
Room
7.9
Value
3.1
Beach
9.8
Location
9.3
Breakfast
9.0
Service
8.6
Room
7.9
Bar
7.6
Amenities
6.8
Value
3.3
Location
9.5
Breakfast
9.3
Service
9.2
Bar
8.0
Room
7.6
Vibe
6.3
Location
9.4
Breakfast
9.3
Service
8.9
Room
6.8
Service
9.1
Room
7.7
8.8 Excellent
Pros: The open spaces, high ceilings, room floors and polite staff
Cons:
6.2 Good
Pros: The staff was helpful and nice
Cons: They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.
10.0 Excellent
Pros: Amazing staff! Ready for everything, beautiful surroundings, excellent hotel!
Cons:
7.9 Good
Pros: Great location, helpful and polite staff, great breakfast
Cons: Dated dull throughout, beds are worn out , sheets are rough , 1970’s furniture, the entire place requires a complete refurbishment, keep away from spa facilities , sauna and steam room tiny and not hot, pool tiny and cold , no tea or coffee facilities in the rooms , if you are a tea lover have your tea bags with you, Italian coffee great but tea pretty poor
6.5 Good
Pros: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Cons:
5.0 Okay
Pros: The only positive thing is the central location, directly at the promenade. Breakfast is OK, service was nice.
Cons: The Hotel Vesuvio is promoted as one of the most exclusive hotels in Naples. Well, we have been quite disappointed with our stay. The only positive thing is the central location, directly at the promenade. But the rooms definitely need to be refurbished. The money for value is for sure disappointing. Breakfast is OK, service was nice. But I rather have a refurbished room (especially the bahtroom!!) than getting the bed sheets changed every day. I guess people come back because of the "legend" this hotel used to be. But we have noticed during our stay that it is definitey not worth it to spend so much money for such little value.
10.0 Excellent
Pros: Breakfast was great, and the location was excellent. Staff was very helpfull.
Cons:
With a stay at Grand Hotel Vesuvio in Naples (Historical Center), you'll be within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
With a stay at Eurostars Hotel Excelsior in Naples (Historical Center), you'll be steps from Gulf of Naples and 4 minutes by foot from Castel dell'Ovo. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station drop-off service is available for a surcharge.
Overall 8.8 Excellent
Based on 3,004 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Staff friendly, breakfast super, room fantastic with sea views, restaurant close......
Excellent
10.0
Pros: Location was excellent. We could walk almost everywhere.
Excellent
10.0
Pros: In a very central area of Naples yet very safe. Wonderful view, very big room
Excellent
10.0
Pros: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
Excellent
10.0
Pros: My suite was lovely, and the view was spectacular. Very nice staff. Excellent Breakfast buffet.
Good
6.2
Good
6.0
Pros: The location was great. Walking distance to many restaurants
Excellent
8.0
Pros: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Excellent
9.7
Excellent
9.0
Pros: Great location and professional staff. We always come back with pleasure. Beautiful terrace on the top floor. Staff professionally think about hotel guests.
Excellent
10.0
Pros: Very elegant and charming hotel. Clean and with very professional staff.
Excellent
8.0
Pros: Old world charm and great location. Staff was very helpful.
Details
Reviews
Overall 8.8 Excellent
Based on 3,004 reviews
Beach
9.8
Location
9.5
Room
8.3
Comfort
7.9
Service
7.8
Breakfast
7.6
Amenities
7.1
WiFi
5.1
Value
4.3
Wellness
2.9
Location
9.7
Room
7.9
Breakfast
7.7
Service
7.4
Amenities
6.5
Value
3.9
WiFi
2.5
Location
9.5
Room
8.5
Comfort
8.3
Service
7.8
Breakfast
7.5
Location
9.6
Room
7.7
Service
7.5
Amenities
6.7
Vibe
6.4
Location
9.4
Service
8.1
Room
8.0
Breakfast
7.6
9.2 Excellent
Pros: Staff friendly, breakfast super, room fantastic with sea views, restaurant close......
Cons: Location a bit far but at the sea
10.0 Excellent
Pros: Location was excellent. We could walk almost everywhere.
Cons:
10.0 Excellent
Pros: In a very central area of Naples yet very safe. Wonderful view, very big room
Cons:
10.0 Excellent
Pros: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
Cons:
10.0 Excellent
Pros: My suite was lovely, and the view was spectacular. Very nice staff. Excellent Breakfast buffet.
Cons: The only way it might have been better would be to have larger balconies on the seaside to sit outside and enjoy the harbor. :-)
6.2 Good
Pros:
Cons: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate
6.0 Good
Pros: The location was great. Walking distance to many restaurants
Cons: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.
8.0 Excellent
Pros: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Cons: Shower was really small
9.7 Excellent
Pros:
Cons: The bed was not comfortable and the walls were thin. A lot of noise at midnight
9.0 Excellent
Pros: Great location and professional staff. We always come back with pleasure. Beautiful terrace on the top floor. Staff professionally think about hotel guests.
Cons: More fresh fruit for breakfast please in the future. Air conditioning needs new investments.
10.0 Excellent
Pros: Very elegant and charming hotel. Clean and with very professional staff.
Cons:
8.0 Excellent
Pros: Old world charm and great location. Staff was very helpful.
Cons: Rooms were a bit dated.
With a stay at Eurostars Hotel Excelsior in Naples (Historical Center), you'll be steps from Gulf of Naples and 4 minutes by foot from Castel dell'Ovo. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station drop-off service is available for a surcharge.
With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 1,170 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.0
Pros: Hotel was nice- Modern and up to date
Good
7.5
Pros: Bedroom , Amenities, Service
Excellent
9.2
Pros: Excellent breakfast, nice and helpful staff, beautiful decorations, stunning reception/lobby
Good
6.7
Pros: Location. Very helpful staff.
Excellent
9.2
Pros: Rooftop terrace.
Good
7.9
Pros: Hotel was very nice, couldn’t fault the hotel or room itself.
Excellent
9.1
Pros: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.
Excellent
8.0
Pros: The spa
Excellent
9.0
Pros: very well facility, just opposite to the wharf, good location
Excellent
10.0
Pros: Every thing
Details
Reviews
Overall 8.7 Excellent
Based on 1,170 reviews
Vibe
9.2
Wellness
9.0
Service
8.8
Food
8.1
Location
7.9
Room
7.8
Bar
7.6
Breakfast
7.3
Amenities
7.2
Pool
6.6
Value
4.5
Wellness
9.3
Vibe
9.1
Service
8.7
Food
8.0
Breakfast
7.7
Bar
7.6
Room
7.6
Location
7.4
Amenities
7.2
Pool
6.4
Wellness
9.2
Vibe
8.7
Service
8.7
Food
8.1
Location
8.1
Room
7.9
Amenities
6.9
Breakfast
6.8
Pool
6.6
Value
4.5
6.0 Good
Pros: Hotel was nice- Modern and up to date
Cons: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.
7.5 Good
Pros: Bedroom , Amenities, Service
Cons: Location
9.2 Excellent
Pros: Excellent breakfast, nice and helpful staff, beautiful decorations, stunning reception/lobby
Cons: The view, not to the sea, but to a store house(?). The immediate surroundings around the hotel are not very nice, but you are close to everything.
6.7 Good
Pros: Location. Very helpful staff.
Cons: Strange design of the hotel interior - combination of the multiple large mirrors, glass walls and the polished black walls everywhere create so much reflections from the lighting fixtures and sunlight that it is overwhelming for the eyes and a little disorienting. Very complicated locations of multiple light switches illogically positioned to the point of frustration to find which switch controls what lamp. The staff leaves an instruction card with the map of all the switches every day after servicing the room - the sign that the management understands the problem for the guests. The breakfast area designed as a ship captain's bridge opens a beautiful view on the port and the Mount Vesuvius. The problem is that one can't eat the breakfast facing that view because the glaring shine of the rising sun unless one wears a welder's protective glasses.
9.2 Excellent
Pros: Rooftop terrace.
Cons: The hotel is in front of the port but sadly I has been years Naples has not put money in improving the facilities. no fault of Romeo Hotel but just to be mindful the location is not the most romantic one! Great however if you want to access the old town tourist sites.
7.9 Good
Pros: Hotel was very nice, couldn’t fault the hotel or room itself.
Cons: Location, Naples isn’t a nice location. Very poor area, lots of rubbish in the streets & very polluted
9.1 Excellent
Pros: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.
Cons: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.
8.0 Excellent
Pros: The spa
Cons: The massage was shorter than I paid for die to lack of employees
9.0 Excellent
Pros: very well facility, just opposite to the wharf, good location
Cons:
10.0 Excellent
Pros: Every thing
Cons: Nothing
With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at B&B Le 4 Stagioni Dante's Suites in Naples (Historical Center), you'll be minutes from Piazza Dante and Santa Chiara. Featured amenities include complimentary wired Internet access, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 8.7 Excellent
Based on 915 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.7
Good
6.3
Excellent
10.0
Pros: Clean, spacious right in the middle of Napoli
Excellent
9.2
Pros: Room was comfortable and very clean. Toiletries were provided. Staff was very helpful. Booked transportation for us. Helped us with bags. Breakfast was danishes and croissants.
Excellent
8.0
Pros: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.
Excellent
10.0
Pros: Staff was exceptional from before arrival until departure.
Good
7.0
Pros: Staff were lovely, the location was excellent and very easy to navigate around the city. The rooms were artsy and comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 915 reviews
Location
9.4
Service
8.7
Room
7.7
Comfort
7.2
WiFi
7.1
Amenities
4.9
Breakfast
4.8
Location
9.1
Service
8.8
Comfort
7.1
Room
7.0
Amenities
5.2
Breakfast
4.8
Location
9.3
Service
8.7
Room
7.0
Location
8.7
Service
8.4
Room
7.2
6.7 Good
Pros:
Cons: We ordered a deluxe two persons room. But instead you gave us superior two person room. Nobody in the reception to help us, the reception was close.
6.3 Good
Pros:
Cons: The room was not clean when I checked in. There was hair and toenail clippings on the floor. A quick vacuuming would have helped. Also I was not aware of any extra city tax, or that the check in desk would refuse to accept a credit card payment for it.
10.0 Excellent
Pros: Clean, spacious right in the middle of Napoli
Cons: Parking is not provided and it’s quite expensive to park in a nearby garage (usually 25 eur per day). You need to park in garage first as the B&B is in limited traffic zone
9.2 Excellent
Pros: Room was comfortable and very clean. Toiletries were provided. Staff was very helpful. Booked transportation for us. Helped us with bags. Breakfast was danishes and croissants.
Cons: Noisy area, right on Dante Square. No lift to first floor. Had to drag the bags upstairs. Coffee was out of a machine.
8.0 Excellent
Pros: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.
Cons: Overall, the stay was very nice, for the future would be good to also send the email about the location of check-in in English at the bottom, or to add this in the description on booking.com.
10.0 Excellent
Pros: Staff was exceptional from before arrival until departure.
Cons:
7.0 Good
Pros: Staff were lovely, the location was excellent and very easy to navigate around the city. The rooms were artsy and comfortable.
Cons: There was no breakfast offered (we were told - no breakfast because we are moving reception) and the walls/door were very thin and we got woken up by other guests at various times throughout the night.
With a stay at B&B Le 4 Stagioni Dante's Suites in Naples (Historical Center), you'll be minutes from Piazza Dante and Santa Chiara. Featured amenities include complimentary wired Internet access, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
An historical building in a central position, opposite Naples Central Station, accurately restored to its XIX Century grandeur. The interiors, recalling local traditions decors, rough tuff stones, Pompeian red, Pulcinella shapes with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. Free Wi-Fi connection. Close to the hotel the metro stop Garibaldi M1 directly connected to the most beautiful sites of the city.
Overall 8.6 Excellent
Based on 3,455 reviews
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- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Good breakfast. Restaurant high up away from noise and traffic fumes with outdoor seating & good city views. Bedrooms well insulated against traffic noise
Excellent
8.3
Pros: Room 115. Train station is only five minutes walk. Lots of restaurants located nearby. Plentiful shopping. Hotel has a modern feel. Reception were fantastic. Provided restaurant recommendation, took bags to room and explained outlay of room. Overall the room was of good quality & clean.
Excellent
8.8
Pros: The room was really spacious, bed was comfortable and you could turn on specific lights. The location was really close to the station/metro/restaurants. The breakfast was really nice with lots of choice.
Excellent
10.0
Pros: Nice room, if small. Very nice breakfast and bar area on the top floor.
Excellent
10.0
Pros: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.
Good
7.0
Pros: the rooftop lounge has a great view and is a nice place to sit in morning or evening
Excellent
10.0
Pros: Excellent clean fantastic service
Good
7.9
Pros: Location very good just opposite the central station.
Excellent
9.0
Pros: The hotel was a real pleasure. The staff excellent, made to feel very welcome from start to finish. Breakfast was very good, a good choice. The room was lovely, very comfortable. The location can appear a bit daunting, as most central station locations but as a woman travelling alone it was fine. Like any big city, just take care of valuables and there are safe facilities in the hotel. I walked the city and could get to the historical centre in around 10-15 minutes. For me being by the station was good as I came in by train. Will definitely stay there again. Also the views from the restaurant roof terrace are wonderful.
Excellent
10.0
Pros: Friendly and helpful staff throughout our stay will definitely come back
Details
Reviews
Overall 8.6 Excellent
Based on 3,455 reviews
Bar
9.6
Service
9.2
Breakfast
9.1
Amenities
8.9
Cleanliness
8.7
Location
8.6
Vibe
8.4
Room
8.1
Food
8.0
WiFi
6.6
Wellness
0.0
Pool
0.0
Bar
9.7
Service
9.4
Amenities
8.9
Breakfast
8.9
Vibe
8.1
Food
8.1
Location
8.0
Room
7.9
Breakfast
9.5
Service
9.3
Amenities
9.1
Cleanliness
8.9
Food
8.4
Location
8.2
Vibe
7.9
Room
7.9
Breakfast
9.3
Location
9.0
Amenities
9.0
Cleanliness
8.9
Service
8.7
Room
8.0
Food
8.0
Vibe
7.9
Breakfast
9.3
Amenities
9.0
Service
8.9
Location
8.1
Room
7.8
8.3 Excellent
Pros: Good breakfast. Restaurant high up away from noise and traffic fumes with outdoor seating & good city views. Bedrooms well insulated against traffic noise
Cons:
8.3 Excellent
Pros: Room 115. Train station is only five minutes walk. Lots of restaurants located nearby. Plentiful shopping. Hotel has a modern feel. Reception were fantastic. Provided restaurant recommendation, took bags to room and explained outlay of room. Overall the room was of good quality & clean.
Cons: Mattress, Pillows. The mattress 100% requires replacing. It’s very firm & I did consider switching to the floor. It’s best days are done. Pillows are the same. Breakfast. Waiting to be seated, we ended up seating ourselves. Overall selection was quite bland. Soggy scrambled eggs is a no-no. So many people wanted breakfast that there wasn’t enough. You had to wait & wait. Improvement required in this area.
8.8 Excellent
Pros: The room was really spacious, bed was comfortable and you could turn on specific lights. The location was really close to the station/metro/restaurants. The breakfast was really nice with lots of choice.
Cons: The road outside can be quite busy so caution is needed when getting to and from the hotel.
10.0 Excellent
Pros: Nice room, if small. Very nice breakfast and bar area on the top floor.
Cons: The location on Piazza Garibaldi is convenient but has its drawbacks, number one being the loud and crazy traffic. The windows are good at blocking almost all the noise, but some gets through.
10.0 Excellent
Pros: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.
Cons:
7.0 Good
Pros: the rooftop lounge has a great view and is a nice place to sit in morning or evening
Cons:
10.0 Excellent
Pros: Excellent clean fantastic service
Cons: Shame it didn’t have a pool. Buffet breakfast was chaotic and food not topped up quickly enough.
7.9 Good
Pros: Location very good just opposite the central station.
Cons: Nothing in particular
9.0 Excellent
Pros: The hotel was a real pleasure. The staff excellent, made to feel very welcome from start to finish. Breakfast was very good, a good choice. The room was lovely, very comfortable. The location can appear a bit daunting, as most central station locations but as a woman travelling alone it was fine. Like any big city, just take care of valuables and there are safe facilities in the hotel. I walked the city and could get to the historical centre in around 10-15 minutes. For me being by the station was good as I came in by train. Will definitely stay there again. Also the views from the restaurant roof terrace are wonderful.
Cons: Nothing really.
10.0 Excellent
Pros: Friendly and helpful staff throughout our stay will definitely come back
Cons: Have nothing to complain
An historical building in a central position, opposite Naples Central Station, accurately restored to its XIX Century grandeur. The interiors, recalling local traditions decors, rough tuff stones, Pompeian red, Pulcinella shapes with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. Free Wi-Fi connection. Close to the hotel the metro stop Garibaldi M1 directly connected to the most beautiful sites of the city.
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi, where every detail embodies the hospitality and passion the city is famous for. The 169 rooms and suites, furnished with precious fabrics in warm colours, provide guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the Odeon by Eataly bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails.The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples and in summer it becomes a perfect setting for romantic evenings accompanied by live music performances. The hotel's 8 meeting rooms can host up to 200 people and are equipped with the most modern technology. They offer all the space required for holding business meetings or private events, impeccably organised by a staff of expert professionals.
Overall 8.5 Excellent
Based on 4,099 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Location was great, just next to the central station. Breakfast buffet was excellent, various choices of food, desserts and fruits. Room was nice and clean, with good view of the Vesuvius.
Excellent
9.4
Pros: Bed was super comfy, the rooms were very clean, shower was hot and had good water pressure, the included breakfast was amazing!
Excellent
8.8
Pros: Very central hotel perfect for local travel. Nice, friendly service. Silent windows sealing. Comfy beds, spacious rooms. Balcony for street view. Pleasant breakfast with good choice and quality of ingredients and perfect local pasticerie.
Good
7.7
Pros: Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro.
Good
6.0
Pros: The breakfast was fine. The location was perfect.
Excellent
9.4
Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!
Good
6.8
Pros: Excellent location, clean room and good breakfast.
Excellent
8.0
Pros: breakfast was poor, no hot food, previously cooked scrambled egg and cold bacon is not appealing, the hotel is located next to the train station so ideal for business travelers
Excellent
10.0
Pros: Elegant old hotel like going back in time. Convient to the trains. Well priced and well managed.
Details
Reviews
Overall 8.5 Excellent
Based on 4,099 reviews
Location
9.0
Breakfast
8.9
Vibe
8.7
Room
8.2
Service
7.3
Comfort
7.1
WiFi
6.0
Location
9.3
Breakfast
8.4
Room
8.2
Service
7.5
Comfort
7.4
Breakfast
9.2
Cleanliness
8.9
Room
8.6
Location
8.6
Vibe
8.5
Service
7.0
Location
9.2
Breakfast
8.7
Room
8.1
Comfort
7.5
Service
6.6
Location
9.1
Breakfast
8.7
Room
7.6
Service
7.0
Comfort
7.0
9.2 Excellent
Pros: Location was great, just next to the central station. Breakfast buffet was excellent, various choices of food, desserts and fruits. Room was nice and clean, with good view of the Vesuvius.
Cons: The temperature control for the hot water in the bathroom was very fluctuating. At check out, we asked for the English receipt, but the officer at the counter insisted that they could only give the Italian one.
9.4 Excellent
Pros: Bed was super comfy, the rooms were very clean, shower was hot and had good water pressure, the included breakfast was amazing!
Cons: Only thing not so good about this hotel is the location. Right next to the central train station, which is convenient, however the area is sketchy. Lots of pickpockets
8.8 Excellent
Pros: Very central hotel perfect for local travel. Nice, friendly service. Silent windows sealing. Comfy beds, spacious rooms. Balcony for street view. Pleasant breakfast with good choice and quality of ingredients and perfect local pasticerie.
Cons: Top floor was closed in the evening.
7.7 Good
Pros: Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro.
Cons: The hotel is in a sketchy area and the room I had was noisy. I would not go out after dark. I was sexually harassed on the street one night while I was trying to get dinner. During the day was okay though. The room was also cold at night and no matter what setting I put the thermostat at the temperature never changed. The tv and treadmill in the fitness center did not work. Also, the business center was not available due to renovations. In addition, I asked the front desk staff what/where there was to sightsee and I was just given a city map with no indication of where things were located. The woman just circled a broad area of the map and told me to go there. That was not helpful at all.
6.0 Good
Pros: The breakfast was fine. The location was perfect.
Cons: The staff were not friendly. They operate a pre-authorisation on the booking which in my case amounted to €778 as I booked the 5 rooms on my card. We stayed for one night and paid separately the next day. The hotel held onto my money even though everyone had paid. I rang after a few days and was told that this was hotel policy and they would release the money in one week and was advised to ring back after one week if I didn't receive my money back. This was totally unacceptable and I would not recommend this hotel for its poor customer service. I used their email service in the end and finally received my money back after two weeks.
9.4 Excellent
Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!
Cons: Staff was not helpful over a few small matters.
6.8 Good
Pros: Excellent location, clean room and good breakfast.
Cons: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).
8.0 Excellent
Pros: breakfast was poor, no hot food, previously cooked scrambled egg and cold bacon is not appealing, the hotel is located next to the train station so ideal for business travelers
Cons:
10.0 Excellent
Pros: Elegant old hotel like going back in time. Convient to the trains. Well priced and well managed.
Cons:
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi, where every detail embodies the hospitality and passion the city is famous for. The 169 rooms and suites, furnished with precious fabrics in warm colours, provide guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the Odeon by Eataly bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails.The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples and in summer it becomes a perfect setting for romantic evenings accompanied by live music performances. The hotel's 8 meeting rooms can host up to 200 people and are equipped with the most modern technology. They offer all the space required for holding business meetings or private events, impeccably organised by a staff of expert professionals.
A stay at Palazzo Salgar places you in the heart of Naples, within a 10-minute walk of Spaccanapoli and University of Naples Federico II. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.4 Excellent
Based on 1,278 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.0
Pros: The hotel is very well situated particularly if access to the port is important to you. It is within easy walking distance of the historic center. Convenient also, is a market one block over and the best pizza in town (Pizzeria del POPOLO) just down the street. The rooms are very well-appointed, clean and quiet. The desk staff was very helpful in providing information and recommendations. They all spoke English. The room includes a wonderful breakfast.
Excellent
9.6
Pros: It was a spacious and clean room with everything you need. Room service was good, food was good and very reasonabily priced. Hotel is directly opposite the port of Naples, ideal for the ferry boats.
Excellent
10.0
Pros: Great breakfast. Comfortable bed. Great AC. Nice staff.
Excellent
9.6
Pros: One night stay at the end of a 2 week holiday in Campania as we had an early flight home the following morning. Good location, close to historic centre. Good breakfast, efficient staff, easy check out.
Mediocre
2.0
Pros: We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo".
Good
6.3
Pros: Nice breakfast, rooms large enough and Convenient location close to ferries and train station, and city center. Nice view from the room.
Excellent
10.0
Pros: The location was perfect for our short stay. Staff were outstanding - very helpful and friendly, provided good advice on sightseeing and travel. Overall, this is an excellent hotel and offers very good value for money. We will be back!
Okay
5.4
Pros: hygiene (although our bed sheets were not changed daily). cappuccino at breakfast. bus stop in front of the hotel (to the railway station, to the airport) / boat service in front of the hotel.
Details
Reviews
Overall 8.4 Excellent
Based on 1,278 reviews
Service
9.3
Breakfast
9.1
Vibe
9.1
Location
7.9
Room
7.3
WiFi
6.2
Amenities
6.1
Bar
5.0
Wellness
3.3
Service
9.4
Breakfast
8.7
Location
8.3
Room
7.5
Service
9.3
Breakfast
9.0
Location
7.8
Comfort
7.0
Room
6.7
Room
5.4
9.0 Excellent
Pros: The hotel is very well situated particularly if access to the port is important to you. It is within easy walking distance of the historic center. Convenient also, is a market one block over and the best pizza in town (Pizzeria del POPOLO) just down the street. The rooms are very well-appointed, clean and quiet. The desk staff was very helpful in providing information and recommendations. They all spoke English. The room includes a wonderful breakfast.
Cons: Parking is VERY limited unless you pay for a private parking garage, about 30 euros a day. The hotel is across from the port so there are no views to enjoy, but none are needed. If you're staying in your room you're not taking advantage of the location.
9.6 Excellent
Pros: It was a spacious and clean room with everything you need. Room service was good, food was good and very reasonabily priced. Hotel is directly opposite the port of Naples, ideal for the ferry boats.
Cons: Nothing
10.0 Excellent
Pros: Great breakfast. Comfortable bed. Great AC. Nice staff.
Cons: Figuring out the shuttle situation was difficult. Should schedule it 24 hours before leaving. Hard to schedule and ultimately I couldn’t.
9.6 Excellent
Pros: One night stay at the end of a 2 week holiday in Campania as we had an early flight home the following morning. Good location, close to historic centre. Good breakfast, efficient staff, easy check out.
Cons:
2.0 Mediocre
Pros: We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo".
Cons: Everything. We ran out of there like bats out of hell. Atrocious!
We are not the kind of family seeking luxury. You get what you pay for, but this is an embarrassment to the hotel business not to say Italy. The surrounding area was so bad, that the hotel staff lock the doors day and night.
6.3 Good
Pros: Nice breakfast, rooms large enough and Convenient location close to ferries and train station, and city center. Nice view from the room.
Cons: Overall too expensive for what it is. You have to pay 15€ per person minimum to access the spa. Gym is small, 4machines in total, no towel or water, bathroom or mats, open only from 9 to 7. Bad sound proofing and poor internet connection (had to use the 4G from my phone most of the time).
10.0 Excellent
Pros: The location was perfect for our short stay. Staff were outstanding - very helpful and friendly, provided good advice on sightseeing and travel. Overall, this is an excellent hotel and offers very good value for money. We will be back!
Cons: The bathroom (in a junior suite) was good but it was missing a bit of shelving to store toiletries. The bar closed quite early (11pm). There always seemed to be a tour group arriving or leaving!
5.4 Okay
Pros: hygiene (although our bed sheets were not changed daily). cappuccino at breakfast. bus stop in front of the hotel (to the railway station, to the airport) / boat service in front of the hotel.
Cons: - very hard mattresses (and they're all the same...). It spoiled my holliday! - dinner is extremely bad (chicken with 'frozen' vegetables is not eatable). It costs 8euro, but even 8 euro is too much for this trash. - slum area. - breakfast fruit roughly cut, and not well presented - sound of elevator is loud - doors in the corridors close very loudly. - Campagnia d'Arte card is not available at Feltrinelli (as the receptionist suggested) but at the tourist information centre or at Hudson news (they only accept cash). Both in the central railway station. - I would have loved more information about public traffic at the reception (bus stop info / metro and other lines / railway lines, ...).
A stay at Palazzo Salgar places you in the heart of Naples, within a 10-minute walk of Spaccanapoli and University of Naples Federico II. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Royal Continental Hotel Naples, you'll be centrally located in Naples, within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,159 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.2
Pros: Good, spacious rooms. Good view from some of the rooms. Staff are helpful and courteous. Very good location.
Good
7.0
Pros: Location and breakfeast
Excellent
10.0
Excellent
10.0
Pros: I've been travelling over several years now to Royal Continental and the breakfast is a big part of the attraction; creamy scrambled eggs, meats and fresh fruits, cheeses, yoghurts and cereal - cakes galore - and delicious coffee; just a wonderful start to the day. The room was clean and beautiful and we picked one of the Deluxe rooms with a huge terrace and panoramic view. We didn't even dine out - the terrace was so great we had room service both evenings we stayed there; and the room service meals were very good. Loved it.
Excellent
9.6
Pros: View, space, cleanliness
Mediocre
2.0
Good
7.4
Pros: Très propre et bien situé. Le quartier est sympa et animé.
La piscine est un avantage incontestable à Naples où il n'y a pas de plage.
Je rassure les nouveaux: le wifi marche très bien!
Excellent
10.0
Pros: Great room, large and comfortable. Excellent breakfast in a lovely location with fabulous view.
Excellent
8.0
Pros: The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible.
Details
Reviews
Overall 8.3 Excellent
Based on 6,159 reviews
Beach
9.5
Location
9.3
Breakfast
8.1
Service
7.4
Room
7.1
Cleanliness
5.6
Amenities
5.6
WiFi
5.5
Vibe
3.9
Value
3.7
Beach
9.5
Location
9.5
Breakfast
8.2
Room
6.5
Service
6.3
Amenities
5.0
Value
4.1
WiFi
3.6
Vibe
3.4
Location
9.3
Beach
9.2
Breakfast
8.1
Service
7.6
Room
7.3
Pool
5.8
Amenities
5.1
Cleanliness
5.0
Value
3.4
Vibe
2.9
Location
9.2
Breakfast
8.0
Service
6.5
Room
5.9
Amenities
5.6
Pool
5.3
Value
3.7
Vibe
2.8
Location
9.3
Breakfast
7.8
Service
6.9
Room
6.4
Vibe
3.4
8.2 Excellent
Pros: Good, spacious rooms. Good view from some of the rooms. Staff are helpful and courteous. Very good location.
Cons: The re are not that many choices for breakfast and lunch. Same menu repeated.
7.0 Good
Pros: Location and breakfeast
Cons: Room size could be bigger
10.0 Excellent
Pros:
Cons: The barkfest you mast vatstable and mor chess
10.0 Excellent
Pros: I've been travelling over several years now to Royal Continental and the breakfast is a big part of the attraction; creamy scrambled eggs, meats and fresh fruits, cheeses, yoghurts and cereal - cakes galore - and delicious coffee; just a wonderful start to the day. The room was clean and beautiful and we picked one of the Deluxe rooms with a huge terrace and panoramic view. We didn't even dine out - the terrace was so great we had room service both evenings we stayed there; and the room service meals were very good. Loved it.
Cons: Leaving the hotel! We would have much preferred to have had a longer stay to enjoy the charm, the weather and the relaxing atmosphere of our gorgeous room and terrace.
9.6 Excellent
Pros: View, space, cleanliness
Cons: Pool closes too early
2.0 Mediocre
Pros:
Cons: uncleaned towels with disgusting smell!!
they tried to charge me for 60 euro more!!
7.4 Good
Pros: Très propre et bien situé. Le quartier est sympa et animé.
La piscine est un avantage incontestable à Naples où il n'y a pas de plage.
Je rassure les nouveaux: le wifi marche très bien!
Cons: La salle de bain était un peu vétuste et humide.
Un bruit de moteur sourd était présent en continu.
Un personnel très contrasté: des gens très aimables et souriants et des personnes très désagréables qu'on avait l'impression de déranger!
10.0 Excellent
Pros: Great room, large and comfortable. Excellent breakfast in a lovely location with fabulous view.
Cons: Garage charges of 30 euros per day seemed quite steep.
8.0 Excellent
Pros: The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible.
Cons: The shower was awful. There was only a partial "door", and water got everywhere when you took a shower. We had to cover the floor in every towel we had in preparation for the swamp that followed. The pool also required swim caps which was weird and a big bummer because who wants to wear a swim cap?
With a stay at Royal Continental Hotel Naples, you'll be centrally located in Naples, within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A stay at B&B Hotel Napoli places you in the heart of Naples, within a 15-minute walk of Naples Cathedral and Spaccanapoli. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 8.3 Excellent
Based on 3,713 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Good
7.5
Pros: Location, distribution.
Mediocre
3.0
Pros: The only positive point about this hotel is that the reception is open 24hr and that it was convenient for us that it is located close to the central station. I wouldn't spend more than one night at this place.
Good
7.5
Pros: The location is very close to the train station so very good for day trippers. I would only stay here if my goal was to do day trips via the train station. If I wanted to savour the sites of the city I would probably stay elsewhere.
Good
7.5
Pros: good view, with a huge terrace to hang out during the night. It’s 2min walk from Metro and 5min walk to the train station i like it that u can leave the luggage after checking out
Details
Reviews
Overall 8.3 Excellent
Based on 3,713 reviews
Service
9.6
WiFi
9.0
Location
8.8
Value
8.7
Amenities
8.0
Vibe
7.9
Room
7.8
Breakfast
7.3
Service
9.7
Value
8.8
Location
8.6
WiFi
8.3
Amenities
7.6
Vibe
7.5
Room
7.5
Breakfast
7.3
Service
9.5
Location
8.7
Amenities
8.4
Room
8.3
Value
8.2
Cleanliness
8.0
WiFi
8.0
Comfort
7.5
Vibe
7.4
Breakfast
6.8
Service
9.2
Location
8.9
Value
8.7
Cleanliness
8.1
Breakfast
8.0
Amenities
8.0
Room
7.9
Vibe
7.6
Service
9.7
Location
9.0
Cleanliness
8.3
Value
8.2
Amenities
7.9
Room
7.3
Breakfast
6.8
10.0 Excellent
Pros:
Cons: Efficient service, Cleanliness and good location
7.5 Good
Pros: Location, distribution.
Cons: Breakfast
3.0 Mediocre
Pros: The only positive point about this hotel is that the reception is open 24hr and that it was convenient for us that it is located close to the central station. I wouldn't spend more than one night at this place.
Cons: Overpriced, not well kept. The shower didn't have a door or curtain, so the bathroom gets all wet when you shower. Also, the shower was dirty and moldy. The sink was not draining properly, they partially fixed the issue but left a leaking sink and a dirty mess in the bathroom.
7.5 Good
Pros: The location is very close to the train station so very good for day trippers. I would only stay here if my goal was to do day trips via the train station. If I wanted to savour the sites of the city I would probably stay elsewhere.
Cons: The booking indicated a in room mini fridge but there was no mini fridge in the room.
7.5 Good
Pros: good view, with a huge terrace to hang out during the night. It’s 2min walk from Metro and 5min walk to the train station i like it that u can leave the luggage after checking out
Cons: the area is a bit scary at night. many suspicious looking people(but its not the hotel’s problem of course) the reception wasn’t aware of any local restaurants around the area , so we arrived late, wanting to eat something of course. And we were told there’s nothing much, when in fact across the street we noticed loads of restaurants still open during our night stroll on the second day
A stay at B&B Hotel Napoli places you in the heart of Naples, within a 15-minute walk of Naples Cathedral and Spaccanapoli. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.
Overall 8.3 Excellent
Based on 3,034 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Really comfortable bed
Excellent
8.0
Pros: The hotel itself was excellent. Naples however, I will NEVER return to. I’d compare it to an impoverished, underdeveloped Caribbean country that needs to get its act together. If you actually spend money to travel, choose a different destination. Please.
Excellent
9.6
Pros: This hotel is excellent , clean bright modern rooms and an excellent breakfast
Good
7.7
Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Good
7.1
Excellent
10.0
Pros: Comfort, stuff generosity and attitude
Excellent
8.8
Pros: Location excellent, 5-10 minutes walk to Central Station & all the Metros you need to get to the majority of the attractions nearby. If you are feeling fit, do walk to some of the attractions and don't be afraid to travel along the old town side streets. This is my 2nd trip to Naples as an solo traveller never felt afraid. The hotel room was small, but adequate for my needs and well maintained. Bed was comfortable, pillows could have a little firmer for my taste but not a real issue. Good selection of options available at breakfast. Used the restaurant once for a evening meal, quality of food & service good & reasonable price. I would recommend the terrace bar for a pre meal drink or night cap. Reception always helpful & friendly in organising restaurants or sightseeing.
Excellent
8.8
Pros: The staff The suit was clean and has fantastic decoration.
Excellent
9.6
Pros: Super clean hotel ! Super breakfast and close to Everything
Excellent
9.7
Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Excellent
9.6
Pros: Very good place with everything you would expect from a hotel this size. Cannot fault the staff, breakfast was great and so was the restaurant. Bar staff were exceptionally nice.
Excellent
8.8
Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Details
Reviews
Overall 8.3 Excellent
Based on 3,034 reviews
Breakfast
8.3
Service
8.2
Vibe
8.0
Amenities
7.1
Room
7.1
Location
7.1
Value
5.2
Bar
5.2
WiFi
4.2
Pool
0.0
Service
8.2
Breakfast
8.1
Location
7.0
Room
6.9
Amenities
6.7
Bar
5.3
Cleanliness
5.2
Value
5.1
WiFi
3.3
Breakfast
8.5
Service
8.4
Food
8.1
Location
7.6
Room
7.5
Bar
5.3
Breakfast
8.2
Service
8.2
Vibe
7.9
Location
7.5
Amenities
7.4
Food
7.4
Room
7.0
Breakfast
8.6
Service
8.3
Vibe
7.6
Location
7.5
Room
6.8
Bar
5.1
8.8 Excellent
Pros: Really comfortable bed
Cons:
8.0 Excellent
Pros: The hotel itself was excellent. Naples however, I will NEVER return to. I’d compare it to an impoverished, underdeveloped Caribbean country that needs to get its act together. If you actually spend money to travel, choose a different destination. Please.
Cons: Again, the hotel was great. I didn’t like Naples.
9.6 Excellent
Pros: This hotel is excellent , clean bright modern rooms and an excellent breakfast
Cons: Nothing
7.7 Good
Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Cons: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer
hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
7.1 Good
Pros:
Cons: WIFI signal v poor in our room. Fair signal by the door and bathroom, but not in main part of room.
10.0 Excellent
Pros: Comfort, stuff generosity and attitude
Cons:
8.8 Excellent
Pros: Location excellent, 5-10 minutes walk to Central Station & all the Metros you need to get to the majority of the attractions nearby. If you are feeling fit, do walk to some of the attractions and don't be afraid to travel along the old town side streets. This is my 2nd trip to Naples as an solo traveller never felt afraid. The hotel room was small, but adequate for my needs and well maintained. Bed was comfortable, pillows could have a little firmer for my taste but not a real issue. Good selection of options available at breakfast. Used the restaurant once for a evening meal, quality of food & service good & reasonable price. I would recommend the terrace bar for a pre meal drink or night cap. Reception always helpful & friendly in organising restaurants or sightseeing.
Cons: Although not the fault of Hotel, the road works outside the Hotel make it difficult to judge the time needed for a taxi to arrive and get to your destination on time.
8.8 Excellent
Pros: The staff The suit was clean and has fantastic decoration.
Cons: The sofa bed was very very very bad The breakfast was disappointing
9.6 Excellent
Pros: Super clean hotel ! Super breakfast and close to Everything
Cons:
9.7 Excellent
Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Cons: Key cards did not work reliably for rooms
9.6 Excellent
Pros: Very good place with everything you would expect from a hotel this size. Cannot fault the staff, breakfast was great and so was the restaurant. Bar staff were exceptionally nice.
Cons: It’s a pity it’s located in a not so nice area otherwise it’s a 10/10 that together with the roadworks that are expected to take 2 years to complete meant traffic was banked up horribly.
8.8 Excellent
Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Cons: The gym facilities are terrible for weightlifting. Good for cardio.
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.
A stay at Covo degli Angioini - Town House Suites places you in the heart of Naples, within a 10-minute walk of Castel Nuovo and Port of Naples. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
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Overall 8.3 Excellent
Based on 717 reviews
All reviews
- All reviews
Good
7.1
Pros: The hotel is located in a very centre and it is close to metro station and places that I wanted to reach.
Okay
5.0
Pros: The staff very nice.
Okay
4.0
Pros: I did not take breakfast. Lift is too small and emvironment is not good. I left hotel before AM7:00 but reception (counter was closed becasue too eraly) so I had to return room key at reception door.
Good
7.1
Pros: the staff initially were quite helpful
Good
7.5
Pros: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)
Good
7.5
Pros: Jacuzzi tub!
Mediocre
2.2
Good
6.3
Pros: Excellent location with nice friendly staff, trying to help you with everything.
Excellent
9.6
Pros: Breakfast was delivered to the room every morning. Spacious room with a nice jacuzzi. Location was pretty good.
Good
7.0
Pros: The staff was amazing and very helpful!
Good
7.3
Pros: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.
Excellent
8.0
Pros: Super friendly staff, perfect rooms.great!
Okay
5.3
Pros: Modern interior, very nice bathroom, close to port for ferries.
Good
7.7
Pros: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!
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Details
Reviews
Overall 8.3 Excellent
Based on 717 reviews
Cleanliness
8.0
Comfort
8.1
Location
9.0
Services
7.9
Staff
8.8
Value for money
7.8
7.1 Good
Pros: The hotel is located in a very centre and it is close to metro station and places that I wanted to reach.
Cons: The staff promised to provide invoice via email which I never received.
5.0 Okay
Pros: The staff very nice.
Cons: The room was horrible.
4.0 Okay
Pros: I did not take breakfast. Lift is too small and emvironment is not good. I left hotel before AM7:00 but reception (counter was closed becasue too eraly) so I had to return room key at reception door.
Cons: I expected Naple a beautiful bay (my image) but entrance of hotel was not like a normal entrance. Early in the morning, I took reserved taxi to airport, I had to stand out of Hotel since I did return key. Once I get our, I can not enter the hotel door.
7.1 Good
Pros: the staff initially were quite helpful
Cons: this hotel is on the 3rd floor and the lift was broken down. Breakfast was basic. in fact I didn't have breakfast as it wasn't appetising, I did try to have breakfast on my last morning but they were too busy trying to get rid of me and the taxi driver they ordered arrived too early, I didn't even have time to drink a coffee which put me in bad mood. This was the hotel which sent me an email saying I had to check in on line with them and if I didn't I would be fined euro30!!! it made me annoyed before I even arrived there.
7.5 Good
Pros: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)
Cons: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)
7.5 Good
Pros: Jacuzzi tub!
Cons: Didn’t get breakfast, although ordered it the night before
2.2 Mediocre
Pros:
Cons: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude
6.3 Good
Pros: Excellent location with nice friendly staff, trying to help you with everything.
Cons: Room and beds are uncomfortable. Bathroom small with min. supplies.
9.6 Excellent
Pros: Breakfast was delivered to the room every morning. Spacious room with a nice jacuzzi. Location was pretty good.
Cons: Wifi was super weak in room 9.
7.0 Good
Pros: The staff was amazing and very helpful!
Cons:
7.3 Good
Pros: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.
Cons: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.
8.0 Excellent
Pros: Super friendly staff, perfect rooms.great!
Cons:
5.3 Okay
Pros: Modern interior, very nice bathroom, close to port for ferries.
Cons: Noise of the tv from reception
7.7 Good
Pros: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!
Cons: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.
A stay at Covo degli Angioini - Town House Suites places you in the heart of Naples, within a 10-minute walk of Castel Nuovo and Port of Naples. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
The ibis Styles Napoli Garibaldi hotel is located close to Napoli Centrale train station and Garibaldi metro station. The historic center of Naples, with its characteristic alleyways, the Galleria Umberto I, Piazza del Plebiscito and the Napoli Sotterrane a underground tour, is within easy walking distance. Ideally located for visiting the surrounding areas as well (Sorrento, Pompeii, Herculaneum). Paying partner-operated parking garage near to the hotel. Bar open from 5pm to midnight, Monday to Saturday.
Overall 8.1 Excellent
Based on 3,429 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.6
Pros: Very close to the train station
Good
7.5
Pros: Good breakfast and lovely area to sit outside.
Excellent
9.6
Pros: Contemporary, friendly, practical design, and a great breakfast
Good
7.7
Pros: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group
Excellent
8.0
Pros: Location was great, very near the central station and public transport. Also walking distance to old town and other sights. The area around the central station may seem dodgy to some, but we did not feel unsafe or threatened at any point, even late at night. The hotel itself is ok, what you would expect from an Ibis. Rooms are safe and clean, and have what you need for a few night's sleep. The staff was outstanding, very friendly and helpful.
Okay
5.4
Pros: Location near Metro and train station. Staff were friendly and helpful.
Excellent
10.0
Pros: Room was comfortable and spacious. Breakfast was generous. Staff were very welcoming and helpful. There was nothing negative about this hotel.
Details
Reviews
Overall 8.1 Excellent
Based on 3,429 reviews
WiFi
9.6
Service
9.2
Location
8.7
Vibe
7.6
Breakfast
7.5
Amenities
7.2
Room
7.2
Bar
2.5
Service
9.3
WiFi
9.3
Cleanliness
8.9
Location
8.6
Breakfast
7.5
Amenities
7.4
Room
7.2
Service
9.7
WiFi
9.2
Location
8.5
Room
7.9
Breakfast
7.8
Vibe
7.4
Amenities
7.4
Service
9.4
Location
8.8
Breakfast
7.5
Amenities
7.5
Vibe
7.4
Room
6.9
Comfort
5.8
Service
9.4
Location
8.3
Breakfast
7.3
Room
6.2
4.6 Okay
Pros: Very close to the train station
Cons: the bed and hotel in general is very noisy and the room is extremely bright! with no appropriate curtains !
7.5 Good
Pros: Good breakfast and lovely area to sit outside.
Cons:
9.6 Excellent
Pros: Contemporary, friendly, practical design, and a great breakfast
Cons: Location may seem dicey, but actually it’s very convenient
7.7 Good
Pros: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group
Cons:
8.0 Excellent
Pros: Location was great, very near the central station and public transport. Also walking distance to old town and other sights. The area around the central station may seem dodgy to some, but we did not feel unsafe or threatened at any point, even late at night. The hotel itself is ok, what you would expect from an Ibis. Rooms are safe and clean, and have what you need for a few night's sleep. The staff was outstanding, very friendly and helpful.
Cons: Breakfast was underwhelming, would have liked to see a bit more variety.
5.4 Okay
Pros: Location near Metro and train station. Staff were friendly and helpful.
Cons: The A/C was not cooling properly. The shower drain was clogged.
10.0 Excellent
Pros: Room was comfortable and spacious. Breakfast was generous. Staff were very welcoming and helpful. There was nothing negative about this hotel.
Cons: Nothing! There's nothing to criticize.
The ibis Styles Napoli Garibaldi hotel is located close to Napoli Centrale train station and Garibaldi metro station. The historic center of Naples, with its characteristic alleyways, the Galleria Umberto I, Piazza del Plebiscito and the Napoli Sotterrane a underground tour, is within easy walking distance. Ideally located for visiting the surrounding areas as well (Sorrento, Pompeii, Herculaneum). Paying partner-operated parking garage near to the hotel. Bar open from 5pm to midnight, Monday to Saturday.
A stay at Exe Majestic places you in the heart of Naples, within a 15-minute walk of Piazza del Plebiscito and Royal Palace. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 3 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,214 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Excellent
9.0
Pros: n/a too expensive
Excellent
9.2
Pros: Breakfast and location.
Excellent
10.0
Pros: Great location. Friendly staff. Decent European breakfast. Large room and bed.
Excellent
10.0
Pros: Everything
Good
6.3
Pros: We stayed in a junior suite with sea view and it was very clean. Bathroom was nice.
Mediocre
2.9
Details
Reviews
Overall 8.1 Excellent
Based on 3,214 reviews
Location
9.1
Service
8.4
Breakfast
7.2
Room
6.8
Comfort
6.5
Food
6.3
WiFi
5.9
Value
5.3
Amenities
4.5
Vibe
3.8
Bar
2.5
Pool
0.0
Location
9.2
Service
8.1
Breakfast
7.6
Room
6.7
Comfort
6.1
Value
4.6
Vibe
3.2
Location
9.0
Service
8.3
Breakfast
7.1
Room
6.3
Food
6.3
Value
5.2
Amenities
4.3
Vibe
3.2
Location
9.2
Service
8.2
Comfort
6.6
Room
5.7
Location
9.3
Room
5.9
6.0 Good
Pros:
Cons: Communication needs to improve regarding payment. The hotel held my full payment for the room before we checked in, however after our stay & upon check out they charged me again for the room. After reviewing my bank statement the next day, I realised the hotel still had my initial payment on hold even though I had paid my final bill when we checked out. After contacting the hotel they told me that the hold amount wouldn't be released into my bank account for up to 10-14 days. This was a bit annoying as I still had 2 weeks left travelling around Italy. Luckily this was the only hotel during our Italian trip that did this.
9.0 Excellent
Pros: n/a too expensive
Cons: Few interactions with front desk could have been better. Most staff were perfectly fine. One in particular didnt seem to like the job.
9.2 Excellent
Pros: Breakfast and location.
Cons: High price compared with other hotels of the same level.
10.0 Excellent
Pros: Great location. Friendly staff. Decent European breakfast. Large room and bed.
Cons: Bed was very firm.
10.0 Excellent
Pros: Everything
Cons: Just no balcony for smoking but it is was fine.
6.3 Good
Pros: We stayed in a junior suite with sea view and it was very clean. Bathroom was nice.
Cons: TV didn't work-was reported in person at reception but not fixed. No coffee making facility.
2.9 Mediocre
Pros:
Cons: The connecting room was applied to me and other guests. The sound next to me is easily heard. No privacy. The door in the bathroom was always opened. Mosquitos bite me many times.
A stay at Exe Majestic places you in the heart of Naples, within a 15-minute walk of Piazza del Plebiscito and Royal Palace. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 3 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
A stay at Hotel Ideal places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Overall 7.9 Good
Based on 3,128 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
4.0
Excellent
10.0
Pros: None
Excellent
9.0
Pros: The location is fantastic. The staff is friendly and helpful. The room was cleaned every day. The hotel is very close to many shops and restaurants. Very good value for money. I would definitely stay there again.
Excellent
8.3
Pros: The staff and good breakfasts
Excellent
8.3
Pros: Breakfast so superb and the staffs were excellent and friendly
Details
Reviews
Overall 7.9 Good
Based on 3,128 reviews
Location
9.3
Service
8.7
Breakfast
8.2
WiFi
6.3
Room
5.8
Comfort
3.5
Amenities
2.3
Location
9.5
Service
8.5
Breakfast
8.1
Food
7.7
Room
4.9
Comfort
3.8
Amenities
2.6
Location
9.2
Breakfast
8.2
Service
8.2
Room
5.9
Comfort
3.4
Amenities
2.1
Location
9.2
Service
8.8
Breakfast
8.7
Room
6.9
Comfort
3.6
Amenities
2.7
4.0 Okay
Pros:
Cons: The room was satisfactory. I understood that luggage could be taken up in a service lift but instead we were directed to also get in the service lift - 3 adults, 2 main bags and 2 backpacks - very tight fit. Lift broke down and we were stuck between floors for over 30mins in the heat while the concierge sorted out the problem. I complained to the manager who said she would speak with me in person but I never saw her, or heard from her although we stayed for 2 nights. There seemed to be no recognition from staff that this situation could be problematic for guests.- it was a case of all is well that ends well - DON'T GET IN THE LIFT.
10.0 Excellent
Pros: None
Cons: Location was excellent staff friendly
9.0 Excellent
Pros: The location is fantastic. The staff is friendly and helpful. The room was cleaned every day. The hotel is very close to many shops and restaurants. Very good value for money. I would definitely stay there again.
Cons: Everything was good.
8.3 Excellent
Pros: The staff and good breakfasts
Cons: All ok for the price
8.3 Excellent
Pros: Breakfast so superb and the staffs were excellent and friendly
Cons: The internet is fluctuating and inconsistent
A stay at Hotel Ideal places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
With a stay at Grand Hotel Europa, you'll be centrally located in Naples, just a 5-minute walk from Centro Direzionale and 12 minutes by foot from Spaccanapoli. Featured amenities include a business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
Overall 7.9 Good
Based on 974 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: BREAKFAST EVENINGMEAL STAFF LOUNGE &BAR AREA WE TOTALLY ENJOYED OUR STAY
Excellent
8.8
Pros: Good location for travelers and city explorers. It doesn't feel super safe but everything is reachable by walking in the city. There is Naples main train station and metro but you hear nothing. Room was clean and comfortable. Don't know about restaurant food because we decided to have breakfast in the city for smaller price.
Excellent
8.3
Pros: I like the location , bathroom and the breack face.
Excellent
9.7
Pros: Staff was very friendly, convenient location
Good
7.0
Pros: Its central and the room was quite big
Good
7.1
Pros: Rooms were comfortable and spacious. Information on hotel shows that the rooms are soundproofed, this is not the case, the room was very noisy from the roads around the hotel
Good
7.1
Pros: Friendliness of staff and convenience interns of location and access to all amenities
Excellent
9.2
Pros: Good food in restaurant, proximity to train station.
Good
7.0
Pros: location: close to main station, historic center and bus stop for the airport. Cleanliness of the room: excellent! towels: changed everyday! Breakfast: good to excellent for an '' italian breakfast '' ...
Okay
5.3
Pros: It is very close the railway station. You can have a good dinner in the restaurant in this hotel.
Good
6.0
Pros: We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here .
Good
6.0
Pros: the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights.
Good
7.0
Pros: Big room, nice and clean, breakfast was ok, staff was helpful, computer with free internet access on the lobby, all advertised facilities were available, very good location if you want to travel around Naples - close to Circumvesuviana main station, close to the trains station, relatively close to port, bus stop for airport just around the corner, buses that take you to the city center have the main station very close to the hotel
Good
6.8
Pros: Helpfulness of desk styaff (reopended car park late at night)
Good
7.6
Pros: $self.pros
Good
6.0
Pros: Very close to the Naples Central Railway Station (within walking distance)
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Cons: $self.cons
Good
6.8
Pros: Good location
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Cons: $self.cons
Good
7.5
Pros: Nice room, proffessional and very kind personal
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 974 reviews
Service
8.9
Location
8.6
Breakfast
7.9
Room
7.1
WiFi
5.5
Vibe
4.7
Amenities
4.5
Bar
4.4
Service
8.5
Location
8.5
Cleanliness
8.2
Value
8.1
Breakfast
7.7
Room
7.6
Comfort
6.1
Amenities
4.3
Vibe
3.9
WiFi
3.4
Service
8.7
Location
8.3
Breakfast
7.9
Room
6.9
Comfort
6.3
Vibe
4.3
Amenities
4.2
Service
9.0
Location
8.8
Comfort
6.6
Room
6.1
8.0 Excellent
Pros: BREAKFAST EVENINGMEAL STAFF LOUNGE &BAR AREA WE TOTALLY ENJOYED OUR STAY
Cons: LOCATION DID NOT FEEL COMFORTABLE OUT SIDE THE HOTEL PARTICULARLY AT NIGHT
8.8 Excellent
Pros: Good location for travelers and city explorers. It doesn't feel super safe but everything is reachable by walking in the city. There is Naples main train station and metro but you hear nothing. Room was clean and comfortable. Don't know about restaurant food because we decided to have breakfast in the city for smaller price.
Cons: They don't have their own safe parking place, which was the most important thing for us. They using parking garage right in front of hotel. It will cost extra 15€ for one night. It is very safe, they lock the garage in the nighttime and open it at 5a.m. There are always 2-3 mens in garage. Still, hotel should tell their visitors about extra costs before booking rooms.
8.3 Excellent
Pros: I like the location , bathroom and the breack face.
Cons:
9.7 Excellent
Pros: Staff was very friendly, convenient location
Cons: Stairs
7.0 Good
Pros: Its central and the room was quite big
Cons: The room is too basic and no fridge
7.1 Good
Pros: Rooms were comfortable and spacious. Information on hotel shows that the rooms are soundproofed, this is not the case, the room was very noisy from the roads around the hotel
Cons: Soundproof rooms
7.1 Good
Pros: Friendliness of staff and convenience interns of location and access to all amenities
Cons: The bed is hard
9.2 Excellent
Pros: Good food in restaurant, proximity to train station.
Cons: Constant television in dining room.
7.0 Good
Pros: location: close to main station, historic center and bus stop for the airport. Cleanliness of the room: excellent! towels: changed everyday! Breakfast: good to excellent for an '' italian breakfast '' ...
Cons:
5.3 Okay
Pros: It is very close the railway station. You can have a good dinner in the restaurant in this hotel.
Cons: The stuff are not very friendly.
6.0 Good
Pros: We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here .
Cons: Not a good selection at the breakfast, very noisy hotel as a lot of traffic outside.
6.0 Good
Pros: the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights.
Cons: some of the reception staff could have been a bit more friendly, but apart from that everything was ok.
7.0 Good
Pros: Big room, nice and clean, breakfast was ok, staff was helpful, computer with free internet access on the lobby, all advertised facilities were available, very good location if you want to travel around Naples - close to Circumvesuviana main station, close to the trains station, relatively close to port, bus stop for airport just around the corner, buses that take you to the city center have the main station very close to the hotel
Cons: The neighborhood looks a little frightening (although we got used to it after the first too days, and there was no danger after all...:-))), rooms with windows on Corso Meridionale are very noisy, we had some trouble sleeping.
6.8 Good
Pros: Helpfulness of desk styaff (reopended car park late at night)
Cons: \LOcation!
7.6 Good
Cons: air conditioning was not good... rooms were hot
6.0 Good
Pros: Very close to the Naples Central Railway Station (within walking distance)
6.8 Good
Pros: Good location
7.5 Good
Pros: Nice room, proffessional and very kind personal
With a stay at Grand Hotel Europa, you'll be centrally located in Naples, just a 5-minute walk from Centro Direzionale and 12 minutes by foot from Spaccanapoli. Featured amenities include a business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
Overall 7.5 Good
Based on 3,846 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Breakfast is good, location is excellent for tourists who want to discover Napoli and surrounding
Okay
4.2
Pros: Breakfast was ok. Good location.
Good
6.7
Pros: I am an NH reward member. 1- The cleaners do a good job and they are friendly. 2- the room is very nice, very clean. 3- The location is nice. 4- Good value for money
Excellent
8.3
Pros: the location
Good
6.0
Pros: The location of the hotel is ideal to be close to so many things. Metro close by, several cultural spots, several restaurants, a nice place to stay. The hotel is so tall, you can easily find it from far away to easily reach it.
Excellent
10.0
Pros: Marco was so nice and gave great suggestions on where to get the best pizza. Desk staff was also very helpful with room amenities and giving advice on how to get around Naples.
Details
Reviews
Overall 7.5 Good
Based on 3,846 reviews
Location
9.2
Service
7.4
Breakfast
6.0
Room
5.2
WiFi
5.1
Bar
4.2
Value
4.2
Amenities
4.0
Food
3.9
Wellness
2.9
Vibe
2.7
Cleanliness
2.2
Location
9.1
Service
6.9
Room
6.3
Breakfast
6.1
Value
4.3
Amenities
4.1
Vibe
2.2
Cleanliness
2.0
Location
9.1
Service
7.3
Breakfast
5.9
Comfort
5.7
Room
5.5
Vibe
2.5
Cleanliness
2.0
Location
9.4
Service
7.6
Breakfast
6.1
Room
4.6
Amenities
4.3
Vibe
2.7
Cleanliness
1.7
Location
9.3
Service
7.4
Breakfast
6.0
Room
4.1
8.0 Excellent
Pros: Breakfast is good, location is excellent for tourists who want to discover Napoli and surrounding
Cons:
4.2 Okay
Pros: Breakfast was ok. Good location.
Cons: Room was in very poor condition. Carpet, wall paper & shower was dirty, worn down. Totally unfitting NH chain hotel supposed to be of good standard. No information on website that gym was closed.
6.7 Good
Pros: I am an NH reward member. 1- The cleaners do a good job and they are friendly. 2- the room is very nice, very clean. 3- The location is nice. 4- Good value for money
Cons: 1- the room was not well lit i.e very low lights. 2- reciption staff were not the nicest.
8.3 Excellent
Pros: the location
Cons: the price
6.0 Good
Pros: The location of the hotel is ideal to be close to so many things. Metro close by, several cultural spots, several restaurants, a nice place to stay. The hotel is so tall, you can easily find it from far away to easily reach it.
Cons: The hotel is undergoing renovation, but this is not the motivation for the not positive evaluation. We were a party of 4: two stayed in a renovated room with all facilities (water boiler, ...), 2 were put in a room on a floor where renovation had not yet started. very different for the same price. no coffee machine in the room (there is one in the similar renovated one), bedlight not working and not fixable. not a 4* hotel, with too much difference based on what room you end up, paying the same amount of moneyhad to ask twice for the second towel in the bathroom, the second glass, second shower cap ..., service is room independent. breakfast: when things finish .. you might get lucky and see them re-filled ... or you may not, even at 8:00 AM. think about finding sfogliatella? forget it, in three days I found them once, and I only had the opportunity to eat one of the two on the tray ... never ri-filled in 45 minutes. not a 4* hotel of a well-known brand
10.0 Excellent
Pros: Marco was so nice and gave great suggestions on where to get the best pizza. Desk staff was also very helpful with room amenities and giving advice on how to get around Naples.
Cons:
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
Overall 7.5 Good
Based on 2,080 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.1
Pros: Spacious room and good breakfast with a beautiful view.
Good
7.9
Pros: welcoming & flexible staff, central location - close to railway station, airport and major activities. Rooms were average size and well equipped - including tea/coffee making facilities. Good breakfast selection.
Mediocre
2.0
Pros: The breakfast was good!
Excellent
10.0
Pros: The room was fantastic. We were upgraded to the suite. We were the only ones on the 5th floor. We had a king size bed and a double. Plus a huge outside balcony! The staff was excellent and helpful and spoke English when my not so great Italian wasn’t understandable! Would definitely stay here again
Okay
5.0
Pros: The person who is at the front desk is nice, the room is clean.
Okay
5.0
Pros: Ease of finding it in a foreign location
Poor
1.0
Pros: Nothing
Poor
1.0
Pros: The Hotel was clean was about the only positive.
Okay
4.2
Pros: The hotel was clean
Excellent
8.8
Pros: Giancarlo at the front desk was amazing. He was incredibly friendly and helpful, provided a fantastic dinner recommendation -- he really made our stay enjoyable!
Good
7.9
Pros: It was a haven from the area it was situated in
Okay
5.0
Pros: Great Breakfast
Details
Reviews
Overall 7.5 Good
Based on 2,080 reviews
Breakfast
8.9
Service
8.6
WiFi
8.6
Location
7.7
Room
6.5
Bar
3.1
Breakfast
8.7
Service
7.8
Location
7.6
Room
5.3
Vibe
5.1
Comfort
3.9
Breakfast
8.5
Service
8.0
Location
7.3
Cleanliness
6.8
Room
6.3
Breakfast
8.6
Service
8.4
Location
8.0
Room
5.5
Comfort
4.7
Breakfast
8.6
Service
8.5
Location
8.2
Room
5.7
7.1 Good
Pros: Spacious room and good breakfast with a beautiful view.
Cons: Noisy room, you can hear everything from the corridor. Cleaning to be slightly improved.
7.9 Good
Pros: welcoming & flexible staff, central location - close to railway station, airport and major activities. Rooms were average size and well equipped - including tea/coffee making facilities. Good breakfast selection.
Cons: Ineffective WiFi - very intermittent but more off than on. Some traffic and people noise but was tolerable for a city centre location.
2.0 Mediocre
Pros: The breakfast was good!
Cons: It was not in the best of neighborhoods and certainly not a 4 star hotel as advertised.
10.0 Excellent
Pros: The room was fantastic. We were upgraded to the suite. We were the only ones on the 5th floor. We had a king size bed and a double. Plus a huge outside balcony! The staff was excellent and helpful and spoke English when my not so great Italian wasn’t understandable! Would definitely stay here again
Cons:
5.0 Okay
Pros: The person who is at the front desk is nice, the room is clean.
Cons: Warning!!!! I am not a complainer and have never given a review before, but I feel it is necessary to warn consumers--- THIS IS NOT a 4* hotel but 2 or 2.5* The shower is 2' x 2' made of plastic. The bathroom is tiny. There are 0 amenities
5.0 Okay
Pros: Ease of finding it in a foreign location
Cons: Never was given any paperwork to sign . I left my personal items in the room and the staff could not help me in any way get them back and since it was a foreign country, I did not know what services were available to assist me
1.0 Poor
Pros: Nothing
Cons: It is in a very rough neighborhood, surrounded with all kinds of criminals and drug dealers, also the hotel is not a four stars at all, the shower is so small that only good for children. The wifi reception is bad and the speed is slow
1.0 Poor
Pros: The Hotel was clean was about the only positive.
Cons: We dreaded every aspect of our stay at this hotel. First of all it is in a terrible area, extremely unsafe, we did not dare leave our room. The staff was also very rude and not helpful in scheduling an airport transfer, stay away from this hotel.
4.2 Okay
Pros: The hotel was clean
Cons: This hotel had an extremely rude staff, they were not helpful in setting up an airport transfer. Also this hotel is in a AWFUL area. I felt extremely unsafe, did not even want to leave my hotel to briefly retrieve dinner. I would stay away from this hotel if at all possible.
8.8 Excellent
Pros: Giancarlo at the front desk was amazing. He was incredibly friendly and helpful, provided a fantastic dinner recommendation -- he really made our stay enjoyable!
Cons: Location is not great. We were just passing through Napoli for a night -- probably wouldn't do that again, but if we do, will make an effort to stay in another neighborhood
7.9 Good
Pros: It was a haven from the area it was situated in
Cons:
5.0 Okay
Pros: Great Breakfast
Cons:
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
A stay at Hotel Vergilius-Billia places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Naples? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. A roundtrip airport shuttle is available for a surcharge.
Overall 7.3 Good
Based on 3,927 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.4
Pros: The breakfast in the morning was good.
Excellent
9.6
Pros: Good location near train station. Very clean and comfortable room
Excellent
9.6
Pros: Excellent value-good sized rooms with great shower .Good breakfast
Excellent
9.2
Pros: Staff helpful, food good, beds very comfy.
Okay
5.8
Pros: Nothing.
Excellent
8.0
Pros: The bed was ok.. the croissant didn’t like much as it was from the day before.. I would suggest not to used a product from the day before.. people could qualify the entire establishment from a old croissant... The best of all is YOUR PERSONAL... fantastic people extremely friendly and protective ... Grazie Mille
Details
Reviews
Overall 7.3 Good
Based on 3,927 reviews
Location
8.7
Service
8.0
Breakfast
7.0
WiFi
6.7
Value
6.6
Food
6.3
Room
5.8
Cleanliness
5.6
Location
8.6
Service
8.3
Breakfast
6.7
Value
6.3
Food
6.1
Cleanliness
5.6
Room
5.4
Location
8.2
Service
8.1
Breakfast
7.0
Food
6.0
Cleanliness
5.5
Room
5.0
Location
8.7
Service
7.8
Breakfast
7.3
Food
6.2
Comfort
5.9
Cleanliness
5.5
Room
5.0
Amenities
3.8
Location
9.0
Service
7.5
Breakfast
7.1
Value
6.9
Comfort
6.2
Vibe
5.6
Room
5.4
5.4 Okay
Pros: The breakfast in the morning was good.
Cons: We upgraded our room to the deluxe room and it wasn't very clean. There were scuff marks all over the walls, the shower was gross and weak, the bed was a slat bed with average mattress and air con was poor. They didn't change linen and we stayed 9 nights. They just remade the bed. They did give us fresh towels however. Nothing in the room just an empty mini fridge with no tea/coffee, jug or glasses. Just a bed with desk and couch facing the bathroom. No English channels on the tv so couldn't watch anything at all. Room smelt like smelly sewers.
9.6 Excellent
Pros: Good location near train station. Very clean and comfortable room
Cons:
9.6 Excellent
Pros: Excellent value-good sized rooms with great shower .Good breakfast
Cons: The area although central was rather dirty -but unfortuanately so is most of Naples
9.2 Excellent
Pros: Staff helpful, food good, beds very comfy.
Cons: Broken toilet seat!
5.8 Okay
Pros: Nothing.
Cons: Smells from the sewage. Breakfast very poor.
8.0 Excellent
Pros: The bed was ok.. the croissant didn’t like much as it was from the day before.. I would suggest not to used a product from the day before.. people could qualify the entire establishment from a old croissant... The best of all is YOUR PERSONAL... fantastic people extremely friendly and protective ... Grazie Mille
Cons: I believe that the breakfast should have more variety.... Need more FRUIT and yogurt
A stay at Hotel Vergilius-Billia places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Naples? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. A roundtrip airport shuttle is available for a surcharge.
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