Best Naples hotels near Statua di Vittorio Emanuele II
With a stay at Grand Hotel Vesuvio in Naples (Historical Center), you'll be within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,975 reviews
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- Business
Excellent
8.0
Pros: Room was lovely. Beautifully decorated.
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: the hotel is nice and has an incredible view of Vesuvius and the castle. At first they were so kind that they gave me a superior room at no additional cost because I asked them
Excellent
10.0
Pros: Great location. Very nice and friendly staff
Excellent
8.8
Pros: The open spaces, high ceilings, room floors and polite staff
Excellent
8.3
Pros: Great facilities
Good
7.5
Pros: Location... grand decor
Okay
5.0
Pros: Very old property
Excellent
9.6
Pros: Location is nice, right on the Warefront. Dinner and breakfast was amazing! Great views for both.
Good
7.0
Pros: Good location - about half hour walk to centre of Naples but right opposite Castle Ovo and very close to lots of nice restaurants. Very good choice at buffet breakfast. Charming and friendly staff. Easy to arrange taxis for fixed fees to tourist spots (Pompeii etc.) Lovely relaxation area/steam room/sauna/indoor pool on 2nd floor
Good
6.5
Pros: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Good
7.5
Pros: Position on the seafront and walking distance to ferry port (20 Min)
Details
Reviews
Overall 8.9 Excellent
Based on 1,975 reviews
Location
9.2
Service
9.0
Breakfast
9.0
Room
8.2
Comfort
7.6
Bar
7.1
WiFi
7.1
Value
2.0
Beach
9.7
Service
9.0
Location
8.8
Breakfast
8.7
Room
7.5
Bar
6.6
Value
1.6
Location
9.4
Breakfast
9.2
Service
9.1
Room
8.0
Bar
7.1
Vibe
6.4
Breakfast
9.2
Location
9.1
Service
8.8
Room
7.9
Service
9.1
Room
7.9
8.0 Excellent
Pros: Room was lovely. Beautifully decorated.
Cons: Pillows were not great and staff was generally unenthusiastic. I felt like I was bothering reception while checking out.
10.0 Excellent
Pros: Everything
Cons:
8.8 Excellent
Pros: the hotel is nice and has an incredible view of Vesuvius and the castle. At first they were so kind that they gave me a superior room at no additional cost because I asked them
Cons: the manager in charge is not friendly and receptive. The manager in charge is not friendly and receptive. I asked them to send me a package that mistakenly arrived after my check out and having the port nearby did not do it and did not even call me upon receipt
10.0 Excellent
Pros: Great location. Very nice and friendly staff
Cons:
8.8 Excellent
Pros: The open spaces, high ceilings, room floors and polite staff
Cons:
8.3 Excellent
Pros: Great facilities
Cons: The Skybar is amazing
7.5 Good
Pros: Location... grand decor
Cons: Needs a bit of TLC to upgrade the faded decor ...
5.0 Okay
Pros: Very old property
Cons:
9.6 Excellent
Pros: Location is nice, right on the Warefront. Dinner and breakfast was amazing! Great views for both.
Cons: The shower leaked a bit.
7.0 Good
Pros: Good location - about half hour walk to centre of Naples but right opposite Castle Ovo and very close to lots of nice restaurants. Very good choice at buffet breakfast. Charming and friendly staff. Easy to arrange taxis for fixed fees to tourist spots (Pompeii etc.) Lovely relaxation area/steam room/sauna/indoor pool on 2nd floor
Cons: Toilet flush did not work properly all week despite our requests for it to be repaired. Bedroom walls were quite thin - easy to hear neighbours conversations. Room service seemed limited to a selection from the restaurant menu. No snack type food (perhaps intentionally). We asked for a late checkout and were told it would be half rate (150 euro) charge for 2 hours or full rate for 6 hours, which seems extortionate. We eventually agreed on half rate for 6 hours but the haggling process made the hotel seem greedy.
6.5 Good
Pros: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Cons:
7.5 Good
Pros: Position on the seafront and walking distance to ferry port (20 Min)
Cons: No tea: coffee facilities in the room was a surprise! No fruit/ welcome delicacies/ chocolates etc... Not my experience of other leading hotels..
With a stay at Grand Hotel Vesuvio in Naples (Historical Center), you'll be within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
The Excelsior Hotel is the historical luxury hotel on the seafront of Naples, facing Castel Dell'Ovo. It offers splendid rooms with panoramic views of the Gulf of Naples. The roof-garden restaurant "La Terrazza" offers an excelent cuisine with breathtaking views.
Overall 8.8 Excellent
Based on 3,063 reviews
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- Solo
Excellent
10.0
Pros: Everything.. What a beautiful hotel, a jewel of a hotel, very luxurious aging hotel however her age adds to her charm. Hotels like this are very rare now, walking through the lobby feels like a walk back in time to 40's 50's era of movie stars, glamorous wealth and class. She had a 5 star and maintains that lovely luxurious feeling. We stayed with a toddler in a basic suite with the most amazing views. Room is huge, big bed and very good bathroom. We changed our booking from 5 star hotel Romeo to here as I felt this was a better area and I was spot on. It has a lovely strip of restaurants along the sea front and is very safe. This area comes alive at night with glam couples out for dinner and a stroll. Very charming staff who were very very kind to an active toddler running through its lobby and breakfast area. We had a car and the used the parking facilities external to the hotel, €30 per day and worth it, there are no parking facilities in the area. Hotel is right beside the ferry ports for day trips etc. Naples as a city is good however it is a city and has the same issues as any city. The hotel is in the best area there are state police and local police present at all times. It is safe otherwise we would not have ventured out with our little toddler at night in the area. I loved this hotel I do not think you would find anything like it any more in a world of retro chic but this was a worthwhile experience. Bravo to the staff of Excelsior. 5 stars from us. X
Excellent
10.0
Pros: Excellent location - excellent customer service. Large rooms, very comfy bed.
Excellent
8.0
Pros: I will remember the breakfast on the terrace it is the best way to start the day
Good
7.5
Poor
1.0
Excellent
10.0
Pros: The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!
Good
6.7
Pros: The location is perfect!
Excellent
8.0
Pros: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Excellent
10.0
Pros: Very nice hotel and friendly staff. Clean!
Excellent
9.7
Okay
5.8
Pros: We got an ocean view room and I must say the view and the size of the room were the only two aspects that justified the rates. The staff were correct.
Excellent
9.6
Pros: Great location. Friendly and helpful staff. Spacious room great rooftop bar! Comfortable bed. I would definitely stay here again!
Details
Reviews
Overall 8.8 Excellent
Based on 3,063 reviews
Beach
9.8
Location
9.5
Room
8.4
Food
7.9
Comfort
7.8
Service
7.7
Breakfast
7.5
Amenities
7.4
WiFi
5.1
Value
4.5
Wellness
2.9
Location
9.7
Room
8.1
Breakfast
7.2
Service
7.1
Amenities
7.0
Location
9.6
Room
8.3
Comfort
7.9
Service
7.7
Breakfast
7.3
Location
9.6
Room
8.0
Service
7.4
10.0 Excellent
Pros: Everything.. What a beautiful hotel, a jewel of a hotel, very luxurious aging hotel however her age adds to her charm. Hotels like this are very rare now, walking through the lobby feels like a walk back in time to 40's 50's era of movie stars, glamorous wealth and class. She had a 5 star and maintains that lovely luxurious feeling. We stayed with a toddler in a basic suite with the most amazing views. Room is huge, big bed and very good bathroom. We changed our booking from 5 star hotel Romeo to here as I felt this was a better area and I was spot on. It has a lovely strip of restaurants along the sea front and is very safe. This area comes alive at night with glam couples out for dinner and a stroll. Very charming staff who were very very kind to an active toddler running through its lobby and breakfast area. We had a car and the used the parking facilities external to the hotel, €30 per day and worth it, there are no parking facilities in the area. Hotel is right beside the ferry ports for day trips etc. Naples as a city is good however it is a city and has the same issues as any city. The hotel is in the best area there are state police and local police present at all times. It is safe otherwise we would not have ventured out with our little toddler at night in the area. I loved this hotel I do not think you would find anything like it any more in a world of retro chic but this was a worthwhile experience. Bravo to the staff of Excelsior. 5 stars from us. X
Cons: Nothing
10.0 Excellent
Pros: Excellent location - excellent customer service. Large rooms, very comfy bed.
Cons: Leaving :-(
8.0 Excellent
Pros: I will remember the breakfast on the terrace it is the best way to start the day
Cons: their was a bed smell in the bathroom
7.5 Good
Pros:
Cons: They couldn’t provide us with an iron!
1.0 Poor
Pros:
Cons: There was no porter at the door so we had to carry our baggage up the stairs and in to our rooms. There was a very disturbing noise with th ac. Our room was supposed to be a se view suite but it was not anywhere near what i expected. The shutters of one of the windows would not close. There were two rooms for breakfast , the first day it was great , it was a big room with sea view but the second and the third day , we were put in a smaller chamber and we had to wait for tables to be cleared to have breakfast. This is not acceptable hotel conduit if you pay €1700 for 3 nights. The worst value for money hotel i ever stayed in.
10.0 Excellent
Pros: The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!
Cons:
6.7 Good
Pros: The location is perfect!
Cons: Value. The water system old and does not work well. They changing photos of rooms , so when you book the room you see other photo!
8.0 Excellent
Pros: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Cons: Shower was really small
10.0 Excellent
Pros: Very nice hotel and friendly staff. Clean!
Cons: I could hear the room next to me because we had a connecting door
9.7 Excellent
Pros:
Cons: The bed was not comfortable and the walls were thin. A lot of noise at midnight
5.8 Okay
Pros: We got an ocean view room and I must say the view and the size of the room were the only two aspects that justified the rates. The staff were correct.
Cons: The bed was made up of two joined twin mattresses. This meant that the bed sagged in the middle and we had to choose one side of the bed to sleep in or sleep at opposite ends. (Also, it was too soft for our liking, but that is a matter of taste.) Apart from that, the chandelier didn't work the first evening, so there wasn't much light in the room. We asked for it to be repaired and when we came back from dinner it was working. However, the following evening when we arrived it was off again, and that meant the blowdryer also wasn't functioning, which I discovered only after washing my hair and with only ten minutes to spare... We complained again and it was fixed, and stayed like that the third evening.
9.6 Excellent
Pros: Great location. Friendly and helpful staff. Spacious room great rooftop bar! Comfortable bed. I would definitely stay here again!
Cons:
The Excelsior Hotel is the historical luxury hotel on the seafront of Naples, facing Castel Dell'Ovo. It offers splendid rooms with panoramic views of the Gulf of Naples. The roof-garden restaurant "La Terrazza" offers an excelent cuisine with breathtaking views.
With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 1,116 reviews
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Excellent
10.0
Pros: Romeo is perfectly located in Naples, convenient to the city center and especially cruise ships and ferries. I had a fabulous dinner at their rooftop restaurant.
Excellent
9.2
Pros: Breakfast, friendly staff, location, design of the rooms and lobby.
Excellent
9.2
Pros: Ambience was outstanding, great spa, fantastic restaurants... WOW What a joint!!!
Excellent
8.3
Pros: Staff were generally helpful. Breakfast and bell desk staff were very friendly. Breakfast options were really good.
Excellent
9.2
Pros: The staff was really helpful and everything was sparkling clean
Good
6.0
Pros: Hotel was nice- Modern and up to date
Excellent
10.0
Pros: Simply amazing, brilliant location, superb staff, stunning spa and lovely outdoor pool with amazing views of Vesuvius, Sorrento and Capri across the harbour ... Naples is a superb City and a great base to travel from via fast ferries to explore the nearby coastal villages. An amazing place to stay and such a wonderful experience that we’d love to repeat again ASAP
Good
7.5
Pros: Room view
Good
7.5
Pros: Inside was modern. Rooms were nice. Staff were very nice and helpful.
Excellent
9.1
Pros: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.
Excellent
9.2
Pros: A great hotel in the exciting and vibrant city of Naples. Restaurant is too expensive for most but breakfast is well worth buying especially as the view from the 9th floor gives a wonderful view of Vesuvius over the bay of Naples. Staff and decor make this a superb hotel. Very well placed for ferry hub to all the islands. Cruise liners berth right in front of the hotel which makes this a busy area. A taxi/bus ride from train station for Pompeii & Vesuvious - a must of course! Overall, superb.
Details
Reviews
Overall 8.7 Excellent
Based on 1,116 reviews
Wellness
9.2
Vibe
8.9
Service
8.9
Location
8.3
Room
8.0
Food
7.9
Bar
7.8
Amenities
7.3
Breakfast
7.2
Pool
6.7
Value
4.4
Wellness
9.4
Service
8.9
Vibe
8.8
Bar
8.1
Food
8.1
Room
7.8
Breakfast
7.7
Location
7.7
Amenities
7.1
Pool
6.2
Wellness
9.4
Service
8.8
Location
8.8
Vibe
8.5
Room
8.2
Food
7.5
Amenities
7.2
Pool
7.0
Breakfast
6.9
Value
4.1
10.0 Excellent
Pros: Romeo is perfectly located in Naples, convenient to the city center and especially cruise ships and ferries. I had a fabulous dinner at their rooftop restaurant.
Cons:
9.2 Excellent
Pros: Breakfast, friendly staff, location, design of the rooms and lobby.
Cons:
9.2 Excellent
Pros: Ambience was outstanding, great spa, fantastic restaurants... WOW What a joint!!!
Cons: Breakfast w As dissappointing
8.3 Excellent
Pros: Staff were generally helpful. Breakfast and bell desk staff were very friendly. Breakfast options were really good.
Cons: We booked a a harbour facing room but we had was a view of a derelict port building. You had to walk right up to the window to look left and right to see part of the harbour. So basically its a partial view.Very disappointing and not worth the extra money you had to pay for the view.
9.2 Excellent
Pros: The staff was really helpful and everything was sparkling clean
Cons: The location is not the prettiest
6.0 Good
Pros: Hotel was nice- Modern and up to date
Cons: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.
10.0 Excellent
Pros: Simply amazing, brilliant location, superb staff, stunning spa and lovely outdoor pool with amazing views of Vesuvius, Sorrento and Capri across the harbour ... Naples is a superb City and a great base to travel from via fast ferries to explore the nearby coastal villages. An amazing place to stay and such a wonderful experience that we’d love to repeat again ASAP
Cons: Faultless
7.5 Good
Pros: Room view
Cons: Service at the breakfast was disorganised
7.5 Good
Pros: Inside was modern. Rooms were nice. Staff were very nice and helpful.
Cons: No view from room. Extremely over-priced. Infinity pool not always available. Satellite tv picture kept cutting out. I would be happy to stay again but for half the price we paid!
9.1 Excellent
Pros: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.
Cons: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.
9.2 Excellent
Pros: A great hotel in the exciting and vibrant city of Naples. Restaurant is too expensive for most but breakfast is well worth buying especially as the view from the 9th floor gives a wonderful view of Vesuvius over the bay of Naples. Staff and decor make this a superb hotel. Very well placed for ferry hub to all the islands. Cruise liners berth right in front of the hotel which makes this a busy area. A taxi/bus ride from train station for Pompeii & Vesuvious - a must of course! Overall, superb.
Cons: Basically nothing! A fridge to store your own drinks would have been good as the mini bar was crammed with the hotels own very expensive drinks.
With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at B&B Le 4 Stagioni Dante's Suites in Naples (Historical Center), you'll be a 3-minute walk from Spaccanapoli and 6 minutes by foot from Santa Chiara. Featured amenities include complimentary wired Internet access, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 8.7 Excellent
Based on 907 reviews
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Excellent
8.8
Excellent
9.6
Pros: we enjoyed our breakfast every morning , good variety .The restaurants were close by and plenty of good shopping , very cheap with good brands , All the staff were very friendly and would go out of their way to help with anything
Excellent
8.3
Pros: THE RECEPTIONIST WAS ESPECIALLY HELPFUL. SHE EVEN CAME TO MEET US FROM THE TAXI. WE HAD A FULL EXPLANATION OF THE BEST WAY TO PAY AND WHAT TO SEE AND WHAT RESTAURANTS SHE THOUGHT WE WOULD LIKE TO EAT AT. SHE ALSO PREPARED BREAKFAST AND NOTHING WAS TO MUCH TROUBLE. SHE ARRANGED A TAXI FOR US TO RETURN TO THE AIRPORT AS OUR FLIGHT WAS VERY EARLY. SHE WAS MORE THAN HELPFUL. ROOM WAS COMFORTABLE AND CLEAN.
Good
7.9
Pros: Cheap breakfast, friendly staff, clean room and decent size
Excellent
9.2
Pros: Staff is so amazing, friendly and welcoming. Location is great. Comfy bed.
Excellent
10.0
Pros: The central location.
Excellent
8.8
Pros: Perfect location, friendly and helpful staff.
Excellent
9.2
Pros: Location, the room was very spacious and with the balcony and Cinzia (staff)is very kind
Excellent
9.6
Pros: Location was great right on Dante Piazza
Details
Reviews
Overall 8.7 Excellent
Based on 907 reviews
Location
9.4
Service
8.6
WiFi
8.2
Room
7.9
Comfort
7.3
Breakfast
5.1
Amenities
4.9
Location
8.8
Service
8.7
Comfort
7.1
Room
7.1
Breakfast
5.2
Location
9.4
Service
8.6
Room
7.3
Location
9.5
Service
8.0
8.8 Excellent
Pros:
Cons: It is basically a good hotel but it is somewhat hard to find because it is located inside a huge building. But in general, it’s a great place to accommodate in Napoli. I will come here again if visiting Napoli for the second time.
9.6 Excellent
Pros: we enjoyed our breakfast every morning , good variety .The restaurants were close by and plenty of good shopping , very cheap with good brands , All the staff were very friendly and would go out of their way to help with anything
Cons:
8.3 Excellent
Pros: THE RECEPTIONIST WAS ESPECIALLY HELPFUL. SHE EVEN CAME TO MEET US FROM THE TAXI. WE HAD A FULL EXPLANATION OF THE BEST WAY TO PAY AND WHAT TO SEE AND WHAT RESTAURANTS SHE THOUGHT WE WOULD LIKE TO EAT AT. SHE ALSO PREPARED BREAKFAST AND NOTHING WAS TO MUCH TROUBLE. SHE ARRANGED A TAXI FOR US TO RETURN TO THE AIRPORT AS OUR FLIGHT WAS VERY EARLY. SHE WAS MORE THAN HELPFUL. ROOM WAS COMFORTABLE AND CLEAN.
Cons: ALL PERFECTLY ADEQUATE. NO COMPLAINTS.
7.9 Good
Pros: Cheap breakfast, friendly staff, clean room and decent size
Cons: Instructions on locating the front door upon booking and maybe better signage. Pretty hard to find when your not expecting it to be through a little door with no sign
9.2 Excellent
Pros: Staff is so amazing, friendly and welcoming. Location is great. Comfy bed.
Cons: Breakfast... But that's always the case in Italy, so I wasn't expecting anything great anyway.
10.0 Excellent
Pros: The central location.
Cons:
8.8 Excellent
Pros: Perfect location, friendly and helpful staff.
Cons: Bed wasn’t very comfortable and bathroom was a bit old.
9.2 Excellent
Pros: Location, the room was very spacious and with the balcony and Cinzia (staff)is very kind
Cons: There weren’t USB powerpoint to charge mobile phone
9.6 Excellent
Pros: Location was great right on Dante Piazza
Cons: Nothing
With a stay at B&B Le 4 Stagioni Dante's Suites in Naples (Historical Center), you'll be a 3-minute walk from Spaccanapoli and 6 minutes by foot from Santa Chiara. Featured amenities include complimentary wired Internet access, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
An historical building in a central position, opposite Naples Central Station, accurately restored to its XIX Century grandeur. The interiors, recalling local traditions decors, rough tuff stones, Pompeian red, Pulcinella shapes with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. Free Wi-Fi connection. Close to the hotel the metro stop Garibaldi M1 directly connected to the most beautiful sites of the city.
Overall 8.6 Excellent
Based on 3,424 reviews
All Reviews
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- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Very helpful staff. Left my passport in the room when checking out. Emanuele contacted me to assure me they would hold onto my passport until I could return to collect it. They also forwarded a copy of my passport to my accommodation in Capri.
Excellent
10.0
Pros: Nice room, if small. Very nice breakfast and bar area on the top floor.
Excellent
8.8
Pros: Somewhere safe, comfortable and with a great terrace if you are transiting through or using Naples as a base to explore Pompeii/Herculaneum. We stay here every year at the start/end of our holiday.
Excellent
10.0
Pros: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.
Excellent
9.6
Pros: Wonderful roof top terrace with view of Mt Etna
Good
7.0
Pros: the rooftop lounge has a great view and is a nice place to sit in morning or evening
Excellent
8.8
Pros: The excellent staff. The breakfast staff remembered the sort of coffee we enjoyed in the morning. Good breakfast They were always polite. We had some good meals on the roof terrace. After a day of sightseeing it was nice to sit on the roof terrace for a relaxing cup of coffee. The room was very comfortable and plenty of room.
Excellent
10.0
Pros: It was clean, big room, great location, good breakfast and nice rooftop bar.
Excellent
8.8
Pros: The staff was always helpful and friendly.
Excellent
8.8
Pros: its location and its staff
Excellent
10.0
Pros: Loved the rooftop restaurant. Lovely view of the city and harbor.
Excellent
9.6
Pros: The location might not be the prettiest in Naples but it surely is smart. Close to the main train station, a few meters away from an underground station. From the hotel you can be right in the city center in under 10 minutes by foot. Staff is super nice. Modern, clean. Lovely rooftop bar with nice view and drinks
Details
Reviews
Overall 8.6 Excellent
Based on 3,424 reviews
Bar
9.7
Service
9.2
Breakfast
9.2
Amenities
8.9
Location
8.5
Vibe
8.4
Room
8.1
Food
8.1
WiFi
7.1
Wellness
0.0
Service
9.7
Bar
9.7
Breakfast
9.3
Amenities
8.5
Food
8.5
Vibe
8.0
Room
7.9
Location
7.7
Comfort
5.5
Breakfast
9.5
Service
9.1
Amenities
9.0
Food
8.5
Location
8.5
Vibe
8.0
Room
7.8
Breakfast
9.2
Location
9.1
Service
9.0
Vibe
8.1
Room
8.0
Food
8.0
Breakfast
9.3
Amenities
8.9
Location
8.1
Room
7.9
Comfort
6.7
10.0 Excellent
Pros: Very helpful staff. Left my passport in the room when checking out. Emanuele contacted me to assure me they would hold onto my passport until I could return to collect it. They also forwarded a copy of my passport to my accommodation in Capri.
Cons: N/A
10.0 Excellent
Pros: Nice room, if small. Very nice breakfast and bar area on the top floor.
Cons: The location on Piazza Garibaldi is convenient but has its drawbacks, number one being the loud and crazy traffic. The windows are good at blocking almost all the noise, but some gets through.
8.8 Excellent
Pros: Somewhere safe, comfortable and with a great terrace if you are transiting through or using Naples as a base to explore Pompeii/Herculaneum. We stay here every year at the start/end of our holiday.
Cons: Its Naples but the hotel is lovely.
10.0 Excellent
Pros: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.
Cons:
9.6 Excellent
Pros: Wonderful roof top terrace with view of Mt Etna
Cons: Nothing
7.0 Good
Pros: the rooftop lounge has a great view and is a nice place to sit in morning or evening
Cons:
8.8 Excellent
Pros: The excellent staff. The breakfast staff remembered the sort of coffee we enjoyed in the morning. Good breakfast They were always polite. We had some good meals on the roof terrace. After a day of sightseeing it was nice to sit on the roof terrace for a relaxing cup of coffee. The room was very comfortable and plenty of room.
Cons: The location it was noisy, but we were expecting this as we knew it was near the Central Railway Station. Although there was a lot of traffic noise if the balcony windows were open. Once shut you could not hear the traffic noise.
10.0 Excellent
Pros: It was clean, big room, great location, good breakfast and nice rooftop bar.
Cons: Everything was good.
8.8 Excellent
Pros: The staff was always helpful and friendly.
Cons: Nothing.
8.8 Excellent
Pros: its location and its staff
Cons: the menu wa sfixed, it doesnt cahnge. Its also fixed to shell fish ie its spagetti with clams or no spaggetti - what if you are allergic to sea food such as clams - octopus ( which are intelligent creatures and should not be eaten) and squid - its those or nothing else really - menu needs to chnage and also accommodate varied tastse
10.0 Excellent
Pros: Loved the rooftop restaurant. Lovely view of the city and harbor.
Cons:
9.6 Excellent
Pros: The location might not be the prettiest in Naples but it surely is smart. Close to the main train station, a few meters away from an underground station. From the hotel you can be right in the city center in under 10 minutes by foot. Staff is super nice. Modern, clean. Lovely rooftop bar with nice view and drinks
Cons:
An historical building in a central position, opposite Naples Central Station, accurately restored to its XIX Century grandeur. The interiors, recalling local traditions decors, rough tuff stones, Pompeian red, Pulcinella shapes with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. Free Wi-Fi connection. Close to the hotel the metro stop Garibaldi M1 directly connected to the most beautiful sites of the city.
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi, where every detail embodies the hospitality and passion the city is famous for. The 169 rooms and suites, furnished with precious fabrics in warm colours, provide guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the Odeon by Eataly bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails.The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples and in summer it becomes a perfect setting for romantic evenings accompanied by live music performances. The hotel's 8 meeting rooms can host up to 200 people and are equipped with the most modern technology. They offer all the space required for holding business meetings or private events, impeccably organised by a staff of expert professionals.
Overall 8.5 Excellent
Based on 4,169 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Excellent
8.8
Pros: Arrived late at night and left early morning. Room was exceptionally large and well furnished. Superb location opposite the Naples Main Station.
Excellent
10.0
Pros: Great place, good location! Clean.
Excellent
8.8
Pros: Located next to the train station, very handy for our trip to Pompeii
Excellent
9.6
Pros: We only stayed at the hotel for one night. The hotel was centrally located across the street from the train station so it was very convenient. The hotel was clean and comfortable. We were happy with the accommodations.
Excellent
9.2
Pros: The location was perfect in terms of proximity to public transportation. The room, was modern well furnished and clean. The veranda was a great extra. The breakfast in the posh restaurant was very good.
Excellent
9.4
Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!
Good
6.8
Pros: Excellent location, clean room and good breakfast.
Excellent
8.8
Pros: Arrival staff was nice - Room, comfort, was excellent. Facilities accommodated and corrected an HVAC issue immediately. Staff was professional and excellent during the stay.
Excellent
10.0
Pros: Room was super clean and very updated. Having it right across the street from the train station was a big bonus as we came in to the train station, took the train to Caserta, and then picked up our bags and took train to Sorrento.
Excellent
9.0
Pros: Breakfast was great, staff helpful, room nice and clean. It's literally directly across the street from the train station, which was perfect for us.
Excellent
10.0
Pros: We had a problem with our passports, and Luigi on reception could not have been more helpful. The hotel is within easy walking distance of the station, the breakfast was very good.
Details
Reviews
Overall 8.5 Excellent
Based on 4,169 reviews
Breakfast
9.0
Location
8.9
Vibe
8.5
Room
8.1
Service
7.2
Comfort
6.9
WiFi
5.9
Bar
4.4
Cleanliness
9.0
Breakfast
9.0
Location
8.7
Room
8.3
Vibe
8.0
Service
7.1
Location
9.3
Breakfast
9.1
Room
8.1
Service
7.4
Breakfast
9.2
Location
8.9
Room
8.0
Comfort
7.3
Service
6.9
Location
8.9
Breakfast
8.4
Room
7.6
Service
6.9
Comfort
6.7
7.5 Good
Pros:
Cons: Only one elevator for 6 floor hotel
8.8 Excellent
Pros: Arrived late at night and left early morning. Room was exceptionally large and well furnished. Superb location opposite the Naples Main Station.
Cons: Nothing
10.0 Excellent
Pros: Great place, good location! Clean.
Cons:
8.8 Excellent
Pros: Located next to the train station, very handy for our trip to Pompeii
Cons: We had one issue that could have been resolved easily. Unfortunately the staff were reluctant to address our concerns. Customer service is poor. Whilst the front desk staff did respond to our questions and enquiries there were no smiling welcoming faces. It almost felt like we were an inconvenience when checking in and asking for directions etc. Very ‘surly’ reception team. Our room wasn’t ready when we checked in at 2.45pm, we were abruptly told that ‘check in from 2pm’ means a room could be ready anytime after 2pm not at 2pm. In summary the hotel itself is clean, offers a nice buffet breakfast and is ideally located for the train station. The staff however need a few lessons in good customer service. As seasoned travelers I can honestly say that the customer service offered here is of the worst I have experienced worldwide. Disappointing.
9.6 Excellent
Pros: We only stayed at the hotel for one night. The hotel was centrally located across the street from the train station so it was very convenient. The hotel was clean and comfortable. We were happy with the accommodations.
Cons: The neighborhood around the hotel was shady and not really comfortable walking around after dark.
9.2 Excellent
Pros: The location was perfect in terms of proximity to public transportation. The room, was modern well furnished and clean. The veranda was a great extra. The breakfast in the posh restaurant was very good.
Cons: one elevator for such a hotel is not the quickest
9.4 Excellent
Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!
Cons: Staff was not helpful over a few small matters.
6.8 Good
Pros: Excellent location, clean room and good breakfast.
Cons: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).
8.8 Excellent
Pros: Arrival staff was nice - Room, comfort, was excellent. Facilities accommodated and corrected an HVAC issue immediately. Staff was professional and excellent during the stay.
Cons: Hotel advertises a garage and parking. Parking was a serious issue! They do nor provide ticket as we stayed in hotel. Upon check out - the car was missing and our belongings were in the corner on a shelf. The front desk was not helpful and the garage manager was too busy and was alone. The garage attendant and desk clerk advised us to take a taxi to the airport and they would find and return the car. After a new front desk manager (Frederick) arrived - and we were calling the police - she escalated it and they found the car. They claimed they thought it was abandoned and moved it offsite. I truly believe this was a scam and the car would have never been returned to the agency. We had only 1 1/2 hours to get to the airport, check in and board. Since the Parking Garage is part of the hotel - this brings down my otherwise excellent rating of the hotel itself.
10.0 Excellent
Pros: Room was super clean and very updated. Having it right across the street from the train station was a big bonus as we came in to the train station, took the train to Caserta, and then picked up our bags and took train to Sorrento.
Cons:
9.0 Excellent
Pros: Breakfast was great, staff helpful, room nice and clean. It's literally directly across the street from the train station, which was perfect for us.
Cons:
10.0 Excellent
Pros: We had a problem with our passports, and Luigi on reception could not have been more helpful. The hotel is within easy walking distance of the station, the breakfast was very good.
Cons:
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi, where every detail embodies the hospitality and passion the city is famous for. The 169 rooms and suites, furnished with precious fabrics in warm colours, provide guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the Odeon by Eataly bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails.The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples and in summer it becomes a perfect setting for romantic evenings accompanied by live music performances. The hotel's 8 meeting rooms can host up to 200 people and are equipped with the most modern technology. They offer all the space required for holding business meetings or private events, impeccably organised by a staff of expert professionals.
A stay at B&B Hotel Napoli places you in the heart of Naples, within a 15-minute walk of Naples Cathedral and Spaccanapoli. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 8.4 Excellent
Based on 3,688 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The convenience of the location, and how it covered all your needs in a pared down way, excellent value for money and the staff were so helpful.
Good
7.9
Pros: Central place in Naples. Good for late night arrival.
Excellent
10.0
Pros: Nice staff, excellent room and good price
Excellent
9.6
Pros: The room was very tasteful and super clean. The staff members at the reception were very friendly and welcoming. Next time when I´ll go to Italy I´ll definitely stay in a B&B Hotel again.
Good
7.1
Pros: Firstly, Antonio was great and very friendly and helpful. Andre was excellent too. We had an air con problem at 1am and he helped us straight away and checked in on us the next day about it. Couldn’t ask for more Probably the best bed we’ve had all trip too
Excellent
8.3
Pros: This hotel was in a great location as used the train to visit Sorrento & Pompeii. The staff were very helpful & room comfortable & clean. The area around the hotel is not the best, however on the opposite side of the square are some nice restaurants.
Excellent
10.0
Pros: Big room and felt clean and nice view
Good
7.9
Pros: location close to the city center, near the train station, view on the Vesuvio,
Excellent
10.0
Pros: Hotel is close to the central train station, close to the train station to Pompei/Herculaneo, close to most important metro line. Room was big, view to Vezuvio. Staff very kind to help, speaking by excellent english
Good
7.0
Pros: Location is very good for me.
Details
Reviews
Overall 8.4 Excellent
Based on 3,688 reviews
Service
9.6
WiFi
9.1
Value
8.8
Location
8.7
Vibe
8.4
Amenities
8.1
Cleanliness
8.0
Room
7.9
Comfort
7.4
Breakfast
7.1
Service
9.7
Value
8.7
Cleanliness
8.6
WiFi
8.5
Location
8.4
Vibe
8.2
Amenities
7.9
Room
7.7
Breakfast
6.7
Service
9.8
Value
8.9
Location
8.6
Amenities
8.5
WiFi
8.5
Room
8.4
Vibe
8.3
Comfort
8.0
Cleanliness
7.9
Breakfast
6.8
Service
9.3
Location
8.9
Value
8.8
Room
8.3
Vibe
8.1
Amenities
8.1
Cleanliness
8.1
Breakfast
7.7
Service
9.7
Location
9.0
Cleanliness
8.4
Value
8.2
Amenities
8.1
Room
7.7
Breakfast
6.6
10.0 Excellent
Pros: The convenience of the location, and how it covered all your needs in a pared down way, excellent value for money and the staff were so helpful.
Cons: The breakfast weren’t very good, although cheap they are very spartan, fruit on the low side.
7.9 Good
Pros: Central place in Naples. Good for late night arrival.
Cons:
10.0 Excellent
Pros: Nice staff, excellent room and good price
Cons: Nothing
9.6 Excellent
Pros: The room was very tasteful and super clean. The staff members at the reception were very friendly and welcoming. Next time when I´ll go to Italy I´ll definitely stay in a B&B Hotel again.
Cons: I liked everything :)
7.1 Good
Pros: Firstly, Antonio was great and very friendly and helpful. Andre was excellent too. We had an air con problem at 1am and he helped us straight away and checked in on us the next day about it. Couldn’t ask for more Probably the best bed we’ve had all trip too
Cons: Unfortunately as with all old buildings the bathroom stank. It was clean but the smell coming through the drains was awful and there wasn’t much you could do. I assume it wasn’t like that in every room
8.3 Excellent
Pros: This hotel was in a great location as used the train to visit Sorrento & Pompeii. The staff were very helpful & room comfortable & clean. The area around the hotel is not the best, however on the opposite side of the square are some nice restaurants.
Cons:
10.0 Excellent
Pros: Big room and felt clean and nice view
Cons: Breakfast .. eating area with no sunlights and humid ..
7.9 Good
Pros: location close to the city center, near the train station, view on the Vesuvio,
Cons: very small lift. If you have big luggage the lift can accomodate only two person
10.0 Excellent
Pros: Hotel is close to the central train station, close to the train station to Pompei/Herculaneo, close to most important metro line. Room was big, view to Vezuvio. Staff very kind to help, speaking by excellent english
Cons:
7.0 Good
Pros: Location is very good for me.
Cons:
A stay at B&B Hotel Napoli places you in the heart of Naples, within a 15-minute walk of Naples Cathedral and Spaccanapoli. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
A stay at Palazzo Salgar places you in the heart of Naples, within a 10-minute walk of Spaccanapoli and University of Naples Federico II. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.4 Excellent
Based on 1,342 reviews
All Reviews
- All Reviews
- Couples
- Families
Excellent
9.0
Pros: The hotel is very well situated particularly if access to the port is important to you. It is within easy walking distance of the historic center. Convenient also, is a market one block over and the best pizza in town (Pizzeria del POPOLO) just down the street. The rooms are very well-appointed, clean and quiet. The desk staff was very helpful in providing information and recommendations. They all spoke English. The room includes a wonderful breakfast.
Excellent
9.6
Pros: It was a spacious and clean room with everything you need. Room service was good, food was good and very reasonabily priced. Hotel is directly opposite the port of Naples, ideal for the ferry boats.
Excellent
8.8
Pros: Really helpful and friendly staff. Beautifully clean room, comfy bed. Nice selection in mini bar.
Excellent
10.0
Pros: Great breakfast. Comfortable bed. Great AC. Nice staff.
Excellent
8.3
Pros: Nice rooms, helpful staff, breakfast food, short walk from termini
Excellent
9.6
Pros: One night stay at the end of a 2 week holiday in Campania as we had an early flight home the following morning. Good location, close to historic centre. Good breakfast, efficient staff, easy check out.
Excellent
8.8
Pros: While every thing around was closed it did have a basic dining room that was sufficient. So we could get an in house meal. Also we were within a 15 min walk of the ferry bus's and trains.
Mediocre
2.0
Pros: We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo".
Excellent
10.0
Pros: The location was perfect for our short stay. Staff were outstanding - very helpful and friendly, provided good advice on sightseeing and travel. Overall, this is an excellent hotel and offers very good value for money. We will be back!
Okay
5.4
Pros: hygiene (although our bed sheets were not changed daily). cappuccino at breakfast. bus stop in front of the hotel (to the railway station, to the airport) / boat service in front of the hotel.
Okay
5.8
Pros: Were the croissants extra flakey? The bed extra comfy?The room
Details
Reviews
Overall 8.4 Excellent
Based on 1,342 reviews
Beach
10.0
Vibe
9.5
Service
9.3
Breakfast
9.0
WiFi
8.1
Room
7.6
Location
7.6
Amenities
5.8
Bar
4.5
Service
9.3
Breakfast
8.7
Location
7.7
Room
7.4
Service
9.1
Breakfast
8.5
Location
7.7
Room
7.6
Comfort
6.7
9.0 Excellent
Pros: The hotel is very well situated particularly if access to the port is important to you. It is within easy walking distance of the historic center. Convenient also, is a market one block over and the best pizza in town (Pizzeria del POPOLO) just down the street. The rooms are very well-appointed, clean and quiet. The desk staff was very helpful in providing information and recommendations. They all spoke English. The room includes a wonderful breakfast.
Cons: Parking is VERY limited unless you pay for a private parking garage, about 30 euros a day. The hotel is across from the port so there are no views to enjoy, but none are needed. If you're staying in your room you're not taking advantage of the location.
9.6 Excellent
Pros: It was a spacious and clean room with everything you need. Room service was good, food was good and very reasonabily priced. Hotel is directly opposite the port of Naples, ideal for the ferry boats.
Cons: Nothing
8.8 Excellent
Pros: Really helpful and friendly staff. Beautifully clean room, comfy bed. Nice selection in mini bar.
Cons: Treadmill in gym needs updating. Breakfast was limited. Quite far from either of the bus stops to the airport.
10.0 Excellent
Pros: Great breakfast. Comfortable bed. Great AC. Nice staff.
Cons: Figuring out the shuttle situation was difficult. Should schedule it 24 hours before leaving. Hard to schedule and ultimately I couldn’t.
8.3 Excellent
Pros: Nice rooms, helpful staff, breakfast food, short walk from termini
Cons: Shabby district
9.6 Excellent
Pros: One night stay at the end of a 2 week holiday in Campania as we had an early flight home the following morning. Good location, close to historic centre. Good breakfast, efficient staff, easy check out.
Cons:
8.8 Excellent
Pros: While every thing around was closed it did have a basic dining room that was sufficient. So we could get an in house meal. Also we were within a 15 min walk of the ferry bus's and trains.
Cons: Not a hotel problem. It is opposite the harbour so everything is closed from 6.30pm.
2.0 Mediocre
Pros: We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo".
Cons: Everything. We ran out of there like bats out of hell. Atrocious!
We are not the kind of family seeking luxury. You get what you pay for, but this is an embarrassment to the hotel business not to say Italy. The surrounding area was so bad, that the hotel staff lock the doors day and night.
10.0 Excellent
Pros: The location was perfect for our short stay. Staff were outstanding - very helpful and friendly, provided good advice on sightseeing and travel. Overall, this is an excellent hotel and offers very good value for money. We will be back!
Cons: The bathroom (in a junior suite) was good but it was missing a bit of shelving to store toiletries. The bar closed quite early (11pm). There always seemed to be a tour group arriving or leaving!
5.4 Okay
Pros: hygiene (although our bed sheets were not changed daily). cappuccino at breakfast. bus stop in front of the hotel (to the railway station, to the airport) / boat service in front of the hotel.
Cons: - very hard mattresses (and they're all the same...). It spoiled my holliday! - dinner is extremely bad (chicken with 'frozen' vegetables is not eatable). It costs 8euro, but even 8 euro is too much for this trash. - slum area. - breakfast fruit roughly cut, and not well presented - sound of elevator is loud - doors in the corridors close very loudly. - Campagnia d'Arte card is not available at Feltrinelli (as the receptionist suggested) but at the tourist information centre or at Hudson news (they only accept cash). Both in the central railway station. - I would have loved more information about public traffic at the reception (bus stop info / metro and other lines / railway lines, ...).
5.8 Okay
Pros: Were the croissants extra flakey? The bed extra comfy?The room
Cons: What could have been better? staff attitude. the receptionist that attended to us was rude and not passionate .
A stay at Palazzo Salgar places you in the heart of Naples, within a 10-minute walk of Spaccanapoli and University of Naples Federico II. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Royal Continental Hotel Naples, you'll be centrally located in Naples, within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,097 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: The roof top pool was lovely and refreshing on a hot day.
Excellent
8.2
Pros: Good, spacious rooms. Good view from some of the rooms. Staff are helpful and courteous. Very good location.
Good
7.1
Pros: Beautiful view of the Castel d'Uovo and lungomare from balcony.
Mediocre
2.0
Okay
5.4
Pros: It is just an OK place. better for a business trip.
Excellent
8.0
Excellent
9.6
Pros: Great location , wonderful staff very helpful
Excellent
8.0
Pros: The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible.
Good
7.5
Pros: Location room size cappuchino
Okay
5.8
Pros: Great location, nice roof pool with amazing view - my colleagues were pleased with it.
Good
7.5
Pros: Location
Good
6.3
Pros: Location
Details
Reviews
Overall 8.3 Excellent
Based on 6,097 reviews
Beach
9.4
Location
9.3
Breakfast
8.2
Wellness
7.9
Service
7.5
Room
7.2
Cleanliness
5.7
Amenities
5.6
WiFi
4.8
Vibe
4.1
Value
3.9
Beach
9.3
Location
9.2
Breakfast
8.1
Service
7.6
Room
7.1
Pool
5.8
Comfort
5.5
Amenities
5.1
Cleanliness
4.9
Value
3.4
Vibe
3.2
Location
9.6
Beach
9.3
Breakfast
8.4
Room
7.1
Service
6.8
Pool
5.5
Amenities
5.3
Value
4.2
Vibe
3.8
WiFi
3.0
Location
9.3
Breakfast
8.0
Service
6.5
Room
6.0
Amenities
5.7
Pool
5.3
Value
4.2
Vibe
2.8
Location
9.2
Service
7.6
Room
6.4
9.2 Excellent
Pros: The roof top pool was lovely and refreshing on a hot day.
Cons: Loved the pool but wasn't a fan of the salt water.
8.2 Excellent
Pros: Good, spacious rooms. Good view from some of the rooms. Staff are helpful and courteous. Very good location.
Cons: The re are not that many choices for breakfast and lunch. Same menu repeated.
7.1 Good
Pros: Beautiful view of the Castel d'Uovo and lungomare from balcony.
Cons: For the type of room we got, I was expecting slightly better turnout, specifically, real glasses and mugs for water and tea instead of two flimsy plastic cups, hair conditioner along with the shampoo in the bathroom. A staff member was also quite rude to my husband when he asked for a bottle opener so that we could try a special beer that we had just driven all over Basilicata to find and needed to drink before we flew home. I understand that they want to encourage drinking from the mini-bar or hotel restaurant instead, but for a hotel of this caliber, I expected a little more respect for the customers' wishes.
2.0 Mediocre
Pros:
Cons: uncleaned towels with disgusting smell!!
they tried to charge me for 60 euro more!!
5.4 Okay
Pros: It is just an OK place. better for a business trip.
Cons:
8.0 Excellent
Pros:
Cons: There were a couple of reception personnel that were or seemed to be irritated with questions. Eggs at breakfast buffet cold
9.6 Excellent
Pros: Great location , wonderful staff very helpful
Cons: Beds are a little hard for me . Other than that I love the location and the friendliness of the staff
8.0 Excellent
Pros: The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible.
Cons: The shower was awful. There was only a partial "door", and water got everywhere when you took a shower. We had to cover the floor in every towel we had in preparation for the swamp that followed. The pool also required swim caps which was weird and a big bummer because who wants to wear a swim cap?
7.5 Good
Pros: Location room size cappuchino
Cons: Breakfast was pretty basic no balcony furniture early check-in was not allowed
5.8 Okay
Pros: Great location, nice roof pool with amazing view - my colleagues were pleased with it.
Cons: Outdated room (we had 3 rooms and in 1 we had no bed lights) - everything is old. Plastic cups in the room in 4* - really? Used socks from the previous guest behind the chair. Non-smoking hotel with ashtrays near elevators and rooms smelled like a smoking hole. Poor breakfast and not ready at 6.30 am. Keep smiling is something they do not know how to execute. Hotel pretending to be the luxury top overpriced hotel and they just stare at guests with heavy pieces of baggage trying to reach the lobby without any help! And if there is check-in at 3 pm I am not accepting the "room is not ready"!
7.5 Good
Pros: Location
Cons: Put in an inadequate room in old part of hotel on arrival and not the room we had booked. Would have liked to have known that we had to wear swim caps in pool and then made to pay 2 euros for one. Better breakfast
6.3 Good
Pros: Location
Cons: Bed was terrible low to the ground mattress was cheap
With a stay at Royal Continental Hotel Naples, you'll be centrally located in Naples, within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.
Overall 8.3 Excellent
Based on 3,250 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Coffee was great, food was great, some of the plates were dirty and obviously hadn't been through the dishwasher properly.
Excellent
8.3
Pros: We stay only for a few hours The reception was very helpful and polite also the frond door
Good
7.7
Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Good
6.3
Pros: The staff were very helpful and friendly.
Good
7.9
Pros: Location in the heart of Naples and the beds were very comfortable. Room and bathroom were clean One member of staff at reception was especially efficient and friendly.
Good
6.0
Excellent
10.0
Pros: Great location, excellent service in front of house and valet parking.
Excellent
9.7
Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Excellent
10.0
Pros: We were upgraded to a suite.
Okay
4.0
Pros: The breakfast was very nice and the beds were comfortable.
Excellent
9.2
Pros: Building itself and its courtyards
Excellent
8.8
Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Details
Reviews
Overall 8.3 Excellent
Based on 3,250 reviews
Breakfast
8.3
Food
8.2
Service
8.1
Amenities
7.4
Room
7.2
Location
6.8
Value
5.0
Bar
5.0
WiFi
2.5
Pool
0.0
Breakfast
8.5
Food
8.2
Service
8.0
Location
7.2
Amenities
7.0
Room
6.8
Cleanliness
5.3
Bar
5.2
Value
4.9
WiFi
1.6
Food
8.3
Breakfast
8.2
Service
8.2
Room
6.9
Location
6.4
Value
5.1
Breakfast
8.1
Food
8.0
Service
7.5
Amenities
7.4
Vibe
7.3
Location
7.3
Room
7.1
Value
5.1
Breakfast
8.7
Service
8.4
Food
8.2
Vibe
7.3
Room
7.2
Location
6.8
Bar
5.0
5.0 Okay
Pros: Coffee was great, food was great, some of the plates were dirty and obviously hadn't been through the dishwasher properly.
Cons: Room is very basic - don't believe the photos!
8.3 Excellent
Pros: We stay only for a few hours The reception was very helpful and polite also the frond door
Cons: Our room wasn’t easy to be found because it was far from the min elevetors
7.7 Good
Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Cons: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer
hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
6.3 Good
Pros: The staff were very helpful and friendly.
Cons: This hotel used to be a castle I think. But the location of it right now is terrible! There is construction going on the Main Street and the area around the hotel looks very dodgy. We only stayed overnight so I was not going to complain...the bed was super UNcomfortable but like I said, it was only for 1 night....won’t do that again!
7.9 Good
Pros: Location in the heart of Naples and the beds were very comfortable. Room and bathroom were clean One member of staff at reception was especially efficient and friendly.
Cons: The sitting areas were dull and there was not a decent outside space to sit, there was a very small terrace on the third floor, but we only came across this by chance. There were no tea or coffee making facilities in the room.
6.0 Good
Pros:
Cons: The restaurant was poor, long waits and food arriving out of sequence, reception gave poor information regarding taxi availability, if they tell you 2 minutes plan for 20 - 40.
10.0 Excellent
Pros: Great location, excellent service in front of house and valet parking.
Cons:
9.7 Excellent
Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Cons: Key cards did not work reliably for rooms
10.0 Excellent
Pros: We were upgraded to a suite.
Cons: The location is edgy.
4.0 Okay
Pros: The breakfast was very nice and the beds were comfortable.
Cons: We get a room in a mansarde, on the 4th floor, even we have had confirmed a superior room.This means, we have to walk thru a corridor were we get lost at a point to find a door who brought us to a set of stairs leading to the 4th floor .No elevator.The roof top was wood, even this is called a Pallazzo.From my perspective our room was more like a barn.The room have a tiny terrace ,who needs an urgent paint, and from which you can only see the rooftops in the neighborhood.In front of the hotel is a round under construction which makes everything dirty and dusty and very difficult to access.The streets near by are very narrow and bad looking , somehow like the favelas , you cannot feel safe after dark.The traffic was seriously disturbed and it takes like 30 minutes just to head the way to the airport in the morning.Even the hotel have a place to park in front of it, the staff have asked us to pay 28 euro for the parking service pretending that they will send us the car to a parking place and will bring us when we need.In fact the car was staying all night in front of the hotel.There was a sign to a parking near by , but since the streets look not safe we have been forced to pay for the “ car valet service”.I have recently stay in the MGallery hotel in Cologne , but this one in Naples is far away from that quality and it was truly a disappointment to find this hotel instead the hotel I have expected after my Cologne visit.I will avoid this chain in the future, just because this so bad experience.I have spent a week in Italy travelling and staying to different kind of hotels, none of them was a chain , but the last night in Naples have almost ruined my holiday due to all these .Another thing to be mentioned, the location is very far from the shopping street, even the concierge said we need 15 minutes to go to the Toledo street , actually it need more like 45 minutes thru some very ugly streets.In total an experience to avoid.
9.2 Excellent
Pros: Building itself and its courtyards
Cons: My room was quiet - as requested - but tiny, and only on 1st floor
8.8 Excellent
Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Cons: The gym facilities are terrible for weightlifting. Good for cardio.
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.
A stay at Covo degli Angioini - Town House Suites places you in the heart of Naples, within a 10-minute walk of Castel Nuovo and Port of Naples. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
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Overall 8.2 Excellent
Based on 732 reviews
All Reviews
- All Reviews
Excellent
9.6
Pros: it is situated near the ferry terminal. Less then 5 minutes walk to restaurants and cafes.
Good
7.1
Pros: the staff initially were quite helpful
Good
7.5
Pros: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)
Good
7.5
Pros: Jacuzzi tub!
Mediocre
2.2
Good
7.5
Pros: Good location from the port. Clean, very spacious room and generally the building felt very safe.
Excellent
10.0
Pros: Great location for the port, lots of restaurants near by. Easy to get to from Naples airport
Good
6.3
Pros: Excellent location with nice friendly staff, trying to help you with everything.
Good
7.1
Pros: Space and amenities
Excellent
9.2
Pros: The location of the hotel is convenient and the staff is extremely nice. The room was comfortable with a more than decent size compared to most hotel I have been in the past. Breakfast was really good as well with a large choice (especially when, like me, you are vegetarian)
Good
7.1
Pros: Near port
Good
7.0
Pros: The staff was amazing and very helpful!
Good
7.3
Pros: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.
Excellent
8.0
Pros: Super friendly staff, perfect rooms.great!
Okay
5.3
Pros: Modern interior, very nice bathroom, close to port for ferries.
Good
7.7
Pros: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!
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Details
Reviews
Overall 8.2 Excellent
Based on 732 reviews
Cleanliness
8.0
Comfort
8.0
Location
9.0
Services
7.9
Staff
8.8
Value for money
7.8
9.6 Excellent
Pros: it is situated near the ferry terminal. Less then 5 minutes walk to restaurants and cafes.
Cons: There isnt any proper signage to tell you where the hotel is located. Once you get to the address, you can see the sign board but there isnt any indication to guide you to the 4th level to get to the hotel reception. There should be a signage on by the lift for hotel guests are aware. We were lucky that a resident living in one of the apartments came by and told us about it.Mind you we arrived there around 11pm !!
7.1 Good
Pros: the staff initially were quite helpful
Cons: this hotel is on the 3rd floor and the lift was broken down. Breakfast was basic. in fact I didn't have breakfast as it wasn't appetising, I did try to have breakfast on my last morning but they were too busy trying to get rid of me and the taxi driver they ordered arrived too early, I didn't even have time to drink a coffee which put me in bad mood. This was the hotel which sent me an email saying I had to check in on line with them and if I didn't I would be fined euro30!!! it made me annoyed before I even arrived there.
7.5 Good
Pros: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)
Cons: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)
7.5 Good
Pros: Jacuzzi tub!
Cons: Didn’t get breakfast, although ordered it the night before
2.2 Mediocre
Pros:
Cons: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude
7.5 Good
Pros: Good location from the port. Clean, very spacious room and generally the building felt very safe.
Cons: The finish in the bathroom was poor. The sealant around the sink was a mess, the cubicle shower leaked a lot despite me being ultra careful and I met with an enormous cockroach on the bathroom floor in the middle of the night!!! Eek! Breakfast was ok ish.
10.0 Excellent
Pros: Great location for the port, lots of restaurants near by. Easy to get to from Naples airport
Cons: Building has half floors so need to carry luggage up or down from reception area, as lift does not stop where the rooms are. Just something for those with mobility issues to be aware of.
6.3 Good
Pros: Excellent location with nice friendly staff, trying to help you with everything.
Cons: Room and beds are uncomfortable. Bathroom small with min. supplies.
7.1 Good
Pros: Space and amenities
Cons: Location
9.2 Excellent
Pros: The location of the hotel is convenient and the staff is extremely nice. The room was comfortable with a more than decent size compared to most hotel I have been in the past. Breakfast was really good as well with a large choice (especially when, like me, you are vegetarian)
Cons: I think cleanliness could be improved as I found cigarettes on the balcony and few traces were left in the bathtub. The jacuzzi itself was enjoyable but I regret it not being more performant. Overall it is a good hotel but the little extra that I paid for felt a bit disregarded.
7.1 Good
Pros: Near port
Cons: Difficult to gain entry to check in.
7.0 Good
Pros: The staff was amazing and very helpful!
Cons:
7.3 Good
Pros: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.
Cons: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.
8.0 Excellent
Pros: Super friendly staff, perfect rooms.great!
Cons:
5.3 Okay
Pros: Modern interior, very nice bathroom, close to port for ferries.
Cons: Noise of the tv from reception
7.7 Good
Pros: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!
Cons: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.
A stay at Covo degli Angioini - Town House Suites places you in the heart of Naples, within a 10-minute walk of Castel Nuovo and Port of Naples. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
The ibis Styles Napoli Garibaldi hotel is located close to Napoli Centrale train station and Garibaldi metro station. The historic center of Naples, with its characteristic alleyways, the Galleria Umberto I, Piazza del Plebiscito and the Napoli Sotterrane a underground tour, is within easy walking distance. Ideally located for visiting the surrounding areas as well (Sorrento, Pompeii, Herculaneum). Paying partner-operated parking garage near to the hotel. Bar open from 5pm to midnight, Monday to Saturday.
Overall 8.1 Excellent
Based on 3,428 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Room larger than expected for that price. Very good breakfast.
Excellent
9.6
Pros: Very nice hotel easy to get to by walking but not if disabled
Good
6.3
Good
7.1
Pros: Clean and tidy, and good central location
Excellent
10.0
Pros: Close to train station. Beautiful roomy clean hotel.
Excellent
10.0
Pros: Close to central station and Avis rental car station
Good
7.7
Pros: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group
Good
6.3
Good
6.7
Pros: Close to train station
Mediocre
2.5
Good
7.5
Pros: Location and breakfast
Details
Reviews
Overall 8.1 Excellent
Based on 3,428 reviews
WiFi
9.4
Service
9.3
Location
8.8
Vibe
7.8
Breakfast
7.3
Room
7.1
Bar
2.9
Service
9.3
WiFi
8.9
Location
8.5
Vibe
7.4
Room
7.3
Breakfast
7.2
Service
9.7
WiFi
8.9
Location
8.8
Vibe
7.6
Room
7.5
Breakfast
7.4
Service
9.4
Location
8.9
Cleanliness
8.6
Vibe
7.6
Breakfast
7.4
Room
7.0
Comfort
6.2
Service
9.4
Location
8.5
Vibe
7.2
Breakfast
6.9
Room
5.9
9.2 Excellent
Pros: Room larger than expected for that price. Very good breakfast.
Cons: Nothing
9.6 Excellent
Pros: Very nice hotel easy to get to by walking but not if disabled
Cons:
6.3 Good
Pros:
Cons: The bed needs throwing in the bin. Not fit for purpose.
7.1 Good
Pros: Clean and tidy, and good central location
Cons: The room was dull, needed brighter and better lighting
10.0 Excellent
Pros: Close to train station. Beautiful roomy clean hotel.
Cons: Neighborhood was boring, but offset by proximity to trains.
10.0 Excellent
Pros: Close to central station and Avis rental car station
Cons:
7.7 Good
Pros: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group
Cons:
6.3 Good
Pros:
Cons: Breakfast below standard.
6.7 Good
Pros: Close to train station
Cons:
2.5 Mediocre
Pros:
Cons: this hotel is not safe someone enter to our room!!! take our bag /passport/cash!! during we sleep! and hotel just dont care
7.5 Good
Pros: Location and breakfast
Cons: Needed more towels
The ibis Styles Napoli Garibaldi hotel is located close to Napoli Centrale train station and Garibaldi metro station. The historic center of Naples, with its characteristic alleyways, the Galleria Umberto I, Piazza del Plebiscito and the Napoli Sotterrane a underground tour, is within easy walking distance. Ideally located for visiting the surrounding areas as well (Sorrento, Pompeii, Herculaneum). Paying partner-operated parking garage near to the hotel. Bar open from 5pm to midnight, Monday to Saturday.
A stay at Hotel Ideal places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
Overall 7.9 Good
Based on 3,108 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Okay
4.2
Excellent
8.3
Pros: Hotel facilities and location excellent
Excellent
8.0
Pros: The hotel is a few minutes away from Napoli Centrale train station, very easy to find. The staff was welcoming. The room was clean and quiet. The food in the hotel restaurant came from a restaurant on the first floor, and it was amazing, we did get to sit in a balcony above all the fuss in the street and taste real Neapolitan pizza! The next morning, we enjoyed the breakfast buffet and it was great! There was everything - from savory to sweet options, eggs, juices, coffee and so much more! Really tasty and a great start to a day!
Excellent
8.8
Pros: The staff.
Excellent
9.6
Pros: Excellent location, five minute walking distance from Napoli central station. Breakfast has a good range of options, even gluten free.
Good
7.1
Pros: Location location location as we were on a train at 7am in the morning !
Excellent
8.0
Pros: Location, clean & comfortable
Excellent
9.2
Pros: Location, service, cleaning, food.
Good
7.1
Pros: Location Reasonable price I have stayed in the hotel before I stayed in a renovated room ( small though)which is much better The breakfast where there is option of having a plain omelette if you request one
Details
Reviews
Overall 7.9 Good
Based on 3,108 reviews
Location
9.4
Service
8.7
WiFi
8.4
Breakfast
8.3
Bar
7.3
Room
5.9
Comfort
3.6
Amenities
2.4
Location
9.6
Service
8.9
Breakfast
8.5
Room
5.8
Comfort
4.1
Amenities
2.8
Location
9.2
Breakfast
8.4
Service
8.4
Room
5.9
Comfort
3.6
Amenities
2.8
Location
9.4
Breakfast
8.5
Service
8.5
Room
6.2
Comfort
3.5
Amenities
3.0
Location
9.5
8.8 Excellent
Pros:
Cons: Ac was not strong
4.2 Okay
Pros:
Cons: Hotel Ideal is very dissapointed for the money you pay;it is too dirty;in the room we saw a lot of ants,dust,there is no desk for clothes and electrical plug dont' work,breakfast is poor and it is too old everything,but also I won't comment balcony and shower which is disaster.location is the best thing and I give a big like for it.
8.3 Excellent
Pros: Hotel facilities and location excellent
Cons: I was in room 56. I found it to be very noisy on the outside. Had ear plugs in and was still noisy. Other than that, hotel was great.
8.0 Excellent
Pros: The hotel is a few minutes away from Napoli Centrale train station, very easy to find. The staff was welcoming. The room was clean and quiet. The food in the hotel restaurant came from a restaurant on the first floor, and it was amazing, we did get to sit in a balcony above all the fuss in the street and taste real Neapolitan pizza! The next morning, we enjoyed the breakfast buffet and it was great! There was everything - from savory to sweet options, eggs, juices, coffee and so much more! Really tasty and a great start to a day!
Cons: Our room was a bit small and the window was covered with an opaque film, so we did not get any sunlight. But all in all, if you are staying for a short period of time, this place is perfect!
8.8 Excellent
Pros: The staff.
Cons: The breakfast.
9.6 Excellent
Pros: Excellent location, five minute walking distance from Napoli central station. Breakfast has a good range of options, even gluten free.
Cons:
7.1 Good
Pros: Location location location as we were on a train at 7am in the morning !
Cons: Nothing to dislike given the cost, it is what it is good basic accommodation near the station
8.0 Excellent
Pros: Location, clean & comfortable
Cons:
9.2 Excellent
Pros: Location, service, cleaning, food.
Cons: Pretty much everything was great!
7.1 Good
Pros: Location Reasonable price I have stayed in the hotel before I stayed in a renovated room ( small though)which is much better The breakfast where there is option of having a plain omelette if you request one
Cons: No regular elevator I was lucky on day of arrival there was somebody who brings your luggage to your room ( especially if you’re in the second floor ) The elevator for emergency I was told I can use was not functioning on the day of my departure so I have to bring my heavy luggage down by myself I guess the guy who was there on my arrival is not regular So not senior and heavy luggage friendly The only staff member who smiled was the lady in the kitchen Overall not a friendly staff
A stay at Hotel Ideal places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
Overall 7.5 Good
Based on 2,023 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Okay
4.2
Pros: Daytime staff are lovely
Good
6.7
Pros: The staff were superb with their provision of information. Thank you to Gianfranco & Olympia. Ease of metro transport which was close.
Okay
5.0
Pros: Ease of finding it in a foreign location
Okay
4.2
Pros: The hotel was clean
Okay
5.4
Pros: Convenient to the train station & airport
Good
7.5
Pros: They have wonderful breakfast and very helpful staff .
Okay
5.4
Pros: the mattress and breakfast were good
Okay
5.8
Pros: The breakfast was adequate. The location was very convenient for the main train station and notwithstanding some critical previous reviews of the immediately surrounding area, by ensuring I returned to the hotel in the evening by 10pm, any potential problems were avoided.
Excellent
9.6
Pros: Location was good - near train station - breakfast was excellent - neighbourhood was poor - front entrance area had a lot of people milling around day and night drinking and whatever - we did not feel safe there
Good
6.7
Pros: Rooms were clean, bathroom were ok too. Shower cubicle was extra small. Location is good in terms of accesibility to train station but otherwise it is rundown area. We did not feel threatened by those loitering around in the square outside the hotel. They are there, that's it. i dont think any case of mugging or crime against the hotel guest is mentioned in any of the reviews. Checkout was smooth because of Olimpia
Okay
5.8
Pros: The hotel were clean - comfortable and the stuff were ok.
Excellent
10.0
Pros: We especially liked the breakfast waiter Antonio ! He was a delight and very helpful -he spoke good English -the front of house staff were also very helpful and efficient .
Details
Reviews
Overall 7.5 Good
Based on 2,023 reviews
Breakfast
9.0
WiFi
8.9
Service
8.6
Location
7.5
Room
6.5
Comfort
4.8
Bar
0.8
Breakfast
9.0
Service
8.2
Location
7.2
Room
6.0
Vibe
5.0
Comfort
4.1
Breakfast
8.9
Service
8.4
Location
7.4
Room
6.4
Food
5.6
Breakfast
8.7
Service
8.3
Location
7.4
Room
5.9
Comfort
4.7
Service
8.2
Location
8.0
Room
5.6
4.2 Okay
Pros: Daytime staff are lovely
Cons: Location is terrible. We actually watched drug deals from the balcony. Google earth this location before booking. The overnight staff who checked us in was so reluctant to give us our room. Not fun given the location and is arriving at 12.30am.
6.7 Good
Pros: The staff were superb with their provision of information. Thank you to Gianfranco & Olympia. Ease of metro transport which was close.
Cons: The room was small. The shower power was very poor. The local area was awash with migrants who at one point were fighting outside the hotel. The location is quite a distance from the shopping, restaurants, sites of interest. Probably a 2 or 3 star hotel in the UK.
5.0 Okay
Pros: Ease of finding it in a foreign location
Cons: Never was given any paperwork to sign . I left my personal items in the room and the staff could not help me in any way get them back and since it was a foreign country, I did not know what services were available to assist me
4.2 Okay
Pros: The hotel was clean
Cons: This hotel had an extremely rude staff, they were not helpful in setting up an airport transfer. Also this hotel is in a AWFUL area. I felt extremely unsafe, did not even want to leave my hotel to briefly retrieve dinner. I would stay away from this hotel if at all possible.
5.4 Okay
Pros: Convenient to the train station & airport
Cons: The shower was extremely tight even for a small person.
7.5 Good
Pros: They have wonderful breakfast and very helpful staff .
Cons: My room was very small and the shower cubicle too.Turning in there is a nightmare.
5.4 Okay
Pros: the mattress and breakfast were good
Cons: location was terrible small rooms
5.8 Okay
Pros: The breakfast was adequate. The location was very convenient for the main train station and notwithstanding some critical previous reviews of the immediately surrounding area, by ensuring I returned to the hotel in the evening by 10pm, any potential problems were avoided.
Cons: Nothing.
9.6 Excellent
Pros: Location was good - near train station - breakfast was excellent - neighbourhood was poor - front entrance area had a lot of people milling around day and night drinking and whatever - we did not feel safe there
Cons:
6.7 Good
Pros: Rooms were clean, bathroom were ok too. Shower cubicle was extra small. Location is good in terms of accesibility to train station but otherwise it is rundown area. We did not feel threatened by those loitering around in the square outside the hotel. They are there, that's it. i dont think any case of mugging or crime against the hotel guest is mentioned in any of the reviews. Checkout was smooth because of Olimpia
Cons: Staff at the checkin were indifferent. However, Olimpia was very nice and helpful and was the only cheerful person amongst the entire staff. As it is, the negative reviews make you apprehensive and you have very little expectations, the indifferent attitude from staff adds to the melancholy. The vault like doors in the room add to the fear bcoz they look like they are meant to resist an invasion. The color scheme in the corridor and lobby is also gloomy. Management needs to make the place cheerful and put good staff at least on the front desk. I will not go back to this hotel for these reasons and not for the outside atmosphere.
5.8 Okay
Pros: The hotel were clean - comfortable and the stuff were ok.
Cons: The door randomly locks when I am in the room.
10.0 Excellent
Pros: We especially liked the breakfast waiter Antonio ! He was a delight and very helpful -he spoke good English -the front of house staff were also very helpful and efficient .
Cons: A bath rather than a shower
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
A stay at Hotel Vergilius-Billia places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room.
Overall 7.4 Good
Based on 4,021 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: Close to the train station which was important for me.
Excellent
10.0
Pros: Very good location
Good
7.0
Pros: The beds were really comfortable. Quiet air con. Convenient location, close to train, bus, metro and to walk. Friendly and helpful staff.
Excellent
8.8
Pros: Big spacious room, nice decor and comfy bed/ great pillows!. Lovely breakfast with plenty of choice. Staff were excellent, very friendly, approachable and helpful. Very close to the main station (Napoli centrale) and Piazza Garibaldi, lots of restaurants and shops just a few minutes around the corner. A police presence around the station helps dispel some of the fears about being mugged ( we never saw or were aware of any problems during our stay) We felt safe while we were walking around.
Good
7.0
Pros: Staff were friendly and helpful
Good
7.9
Pros: Location Breakfast
Good
7.1
Pros: The central position to station and some good shopping . Breakfeast was your standard Italian breakfeast,pastries and cakes
Excellent
8.3
Pros: Very good
Good
7.5
Pros: Nice hand location
Details
Reviews
Overall 7.4 Good
Based on 4,021 reviews
Location
8.7
Service
8.1
Breakfast
7.2
WiFi
7.0
Value
6.8
Food
6.6
Room
5.7
Cleanliness
5.4
Service
9.0
Location
8.4
Breakfast
7.9
Food
6.5
Room
5.6
Cleanliness
5.3
Service
8.0
Location
8.0
Breakfast
7.2
Vibe
6.5
Food
6.4
Cleanliness
5.1
Room
4.7
Location
8.7
Service
8.0
Breakfast
7.3
Comfort
5.9
Vibe
5.4
Room
5.2
Amenities
3.7
Location
8.9
Service
8.2
Room
5.0
6.3 Good
Pros: Close to the train station which was important for me.
Cons: Very noisy neighbourhood. Hard pillows. No hot water one morning. Poor breakfast
10.0 Excellent
Pros: Very good location
Cons:
7.0 Good
Pros: The beds were really comfortable. Quiet air con. Convenient location, close to train, bus, metro and to walk. Friendly and helpful staff.
Cons: The shower leaked on the first day, we were given another room very quickly. The first room was a bit stark and without atmosphere.
8.8 Excellent
Pros: Big spacious room, nice decor and comfy bed/ great pillows!. Lovely breakfast with plenty of choice. Staff were excellent, very friendly, approachable and helpful. Very close to the main station (Napoli centrale) and Piazza Garibaldi, lots of restaurants and shops just a few minutes around the corner. A police presence around the station helps dispel some of the fears about being mugged ( we never saw or were aware of any problems during our stay) We felt safe while we were walking around.
Cons: Some of the hotel needs updating. The photos on the website show the hotel to a very good standard. The rooms and reception area are lovely, the rest needs some attention. The area is run down, people frequently seen throwing rubbish on the streets. Nobody seems to care about the city.
7.0 Good
Pros: Staff were friendly and helpful
Cons: Photos advertised did not match rooms. Bathroom has been newly renovated but rooms are looking tired and needing an uplift.
7.9 Good
Pros: Location Breakfast
Cons: Bed comfort Very basic room Old hotel with parts which have been upgraded
7.1 Good
Pros: The central position to station and some good shopping . Breakfeast was your standard Italian breakfeast,pastries and cakes
Cons: The hotel is old and needs a fe furnish. The bathroom did not even have a toilet roll holder and no fridge in the room.
8.3 Excellent
Pros: Very good
Cons: location
7.5 Good
Pros: Nice hand location
Cons:
A stay at Hotel Vergilius-Billia places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room.
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
Overall 7.4 Good
Based on 3,898 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Okay
4.2
Mediocre
2.9
Pros: The location close to the port/harbor.
Mediocre
3.0
Pros: Nothing
Excellent
8.3
Pros: You know what you get with NH
Excellent
10.0
Pros: Perfect location! And we also had an incredible view over the city and the sea.
Good
6.0
Pros: Croissants were good! Beds were comfy. Lifts surprisingly quick when you’re heading for level 23.
Good
7.9
Pros: The property was perfectly located for me and the staff were very lovely. I had booked a room excluding breakfast and decided to have breakfast at the hotel for my last morning, the lady at the front desk upon checkout didn’t even charge me for it which was very sweet.
Excellent
8.8
Pros: It’s in great location that you can walk easily everywhere. Fair enough for the cost considering facilities you have here.
Excellent
9.2
Pros: The staff was excellent and they solved my issues at the check-in; also the desk manager offered me an exquisite breakfast to try their service and was fantastic!
Good
7.1
Pros: View, location
Details
Reviews
Overall 7.4 Good
Based on 3,898 reviews
Location
9.2
Service
7.6
Breakfast
6.3
Room
5.3
WiFi
4.8
Value
4.4
Food
4.2
Amenities
4.0
Wellness
3.0
Vibe
2.7
Cleanliness
2.4
Bar
2.4
Location
9.2
Service
7.7
Breakfast
6.5
Room
6.4
Value
5.2
Amenities
4.1
Cleanliness
2.4
Vibe
2.1
Location
9.4
Service
7.7
Breakfast
6.1
Comfort
5.4
Room
5.3
Vibe
2.6
Cleanliness
2.1
Location
9.4
Service
8.1
Breakfast
6.7
Room
5.0
Cleanliness
1.9
Service
7.4
Room
4.7
4.2 Okay
Pros:
Cons: The rooms are very dirty. Curtains and carpeting filthy. Cables hanging from the television. The bathroom floods as the half shower glass has no silicone stopping the drain off. The toilet bowl disgusting. I can only attach one foto per room so I am unable to publish more. As a long term user of NH Hitels this was by far the worst.
2.9 Mediocre
Pros: The location close to the port/harbor.
Cons: Everything, hygiene was poor, stains on walls, carpets.. I did not get the double bed I booked online because they had non left. For €147 a night I would have expected more.
3.0 Mediocre
Pros: Nothing
Cons: No breakfast. Difficulty getting the room with 2 beds. Bathroom fittings broken. Carpets dirty. No help storing our bags. What I saw of Naples was disappointing, it was dirty. We went to Sorrento. Gorgeous.
8.3 Excellent
Pros: You know what you get with NH
Cons: Room and on 27th floor
10.0 Excellent
Pros: Perfect location! And we also had an incredible view over the city and the sea.
Cons: Nothing.
6.0 Good
Pros: Croissants were good! Beds were comfy. Lifts surprisingly quick when you’re heading for level 23.
Cons: The carpet very stained and needs replacing. Lighting in both room and bathroom poor. No tea making facilities which is disappointing for a 4 star hotel.
7.9 Good
Pros: The property was perfectly located for me and the staff were very lovely. I had booked a room excluding breakfast and decided to have breakfast at the hotel for my last morning, the lady at the front desk upon checkout didn’t even charge me for it which was very sweet.
Cons: Not a very wide variety or assortment offered for breakfast, mostly cold.
8.8 Excellent
Pros: It’s in great location that you can walk easily everywhere. Fair enough for the cost considering facilities you have here.
Cons: Even we asked for cleaning the room, the sheets were not changed. If you stay 1 week and hotel’s professionality, we were expecting to have them changed as well.. That is the only thing i can highlight..
9.2 Excellent
Pros: The staff was excellent and they solved my issues at the check-in; also the desk manager offered me an exquisite breakfast to try their service and was fantastic!
Cons: Unfortunately during my stay wasn't available the gym because under restoration
7.1 Good
Pros: View, location
Cons:
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
With a stay at Hotel Real Orto Botanico, you'll be centrally located in Naples, within a 5-minute drive of Naples National Archaeological Museum and Naples Cathedral. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 6.6 Good
Based on 968 reviews
All Reviews
- All Reviews
- Families
- Couples
Good
7.5
Pros: Great value for money and good location
Excellent
10.0
Pros: Good breakfast,lovely pastries,coffee,yoghurt etc. The hot croisants were a favourite,great location,spacious clean room,good view from our balcony,but also double shutters for the city noises. Nice area with local cafes and restaurants. Good value.Very nice roof garden for a late glass of wine with views over the Botanical gardens.Walking distance to Piazza gesu were buses pick up for Vesuvius,Pompei and amalfi coast etc. Ideal base.
Excellent
8.3
Pros: Well located hotel. Nice friendly staff.
Good
7.5
Pros: Quite close to the main attractions, opposite to the botanical garden, very close to the airport
Good
7.5
Pros: The chef Fabio and maitre di Giuseppe were outstanding- warm welcoming and professional. Very caring - even preparing a meal for us early as we had travelled from Australia. The food was really homely and well cooked - the service from them both amazing. Room was dated and not all that clean - dust under the beds and air conditioner that didn’t work properly. However it was comfortable enough for our family of three and we were able to be collected for our tours right out the front
Okay
5.0
Okay
5.8
Pros: Location was easy to find, about a 30 minute walk from the centre of the city.
Excellent
9.5
Pros: Really helpful staff, well located hotel. Clean well equipped room.
Good
7.9
Pros: A hotel with good taste, a nice view, clean
Good
6.3
Pros: The building is lovely and close to the botanical gardens ( these are only open on certain days but is free to go into). The room was sufficient and the bed was comfy, and the room didn't get too hot or cold. The shower was very good.
Details
Reviews
Overall 6.6 Good
Based on 968 reviews
Service
8.2
Location
7.7
Room
5.9
Breakfast
5.4
Comfort
5.0
Cleanliness
4.3
Service
8.2
Location
8.2
Room
5.9
Vibe
5.5
Breakfast
5.3
Comfort
5.3
Cleanliness
4.2
Location
7.6
Service
7.5
Comfort
5.3
Room
5.3
Breakfast
5.2
Cleanliness
4.3
7.5 Good
Pros: Great value for money and good location
Cons: Had a room at the front with a lot of traffic noise during the night
10.0 Excellent
Pros: Good breakfast,lovely pastries,coffee,yoghurt etc. The hot croisants were a favourite,great location,spacious clean room,good view from our balcony,but also double shutters for the city noises. Nice area with local cafes and restaurants. Good value.Very nice roof garden for a late glass of wine with views over the Botanical gardens.Walking distance to Piazza gesu were buses pick up for Vesuvius,Pompei and amalfi coast etc. Ideal base.
Cons: Everything was great
8.3 Excellent
Pros: Well located hotel. Nice friendly staff.
Cons:
7.5 Good
Pros: Quite close to the main attractions, opposite to the botanical garden, very close to the airport
Cons: I didn't get the chance to visit the roof garden of the hotel which was my main attraction to choose this hotel
7.5 Good
Pros: The chef Fabio and maitre di Giuseppe were outstanding- warm welcoming and professional. Very caring - even preparing a meal for us early as we had travelled from Australia. The food was really homely and well cooked - the service from them both amazing. Room was dated and not all that clean - dust under the beds and air conditioner that didn’t work properly. However it was comfortable enough for our family of three and we were able to be collected for our tours right out the front
Cons: Air conditioning not working and quite noisy - but everywhere is noisy in Naples
5.0 Okay
Pros:
Cons: no drink making facilities in the room, very limited breakfast range, "gone bad" fruit left out, and food uncovered in the heat for hours - no hot options
5.8 Okay
Pros: Location was easy to find, about a 30 minute walk from the centre of the city.
Cons: Staff weren't friendly or welcoming. Breakfast wasn't great. Had asked for two quiet rooms, only got one, the other was at the front & very noisy!
9.5 Excellent
Pros: Really helpful staff, well located hotel. Clean well equipped room.
Cons: Only one lift but hotel is good value for money
7.9 Good
Pros: A hotel with good taste, a nice view, clean
Cons: Breakfast is poor(the sugar watered juice....), reception lady may try to smile or be a bit friendlier - "gastronomical service".
6.3 Good
Pros: The building is lovely and close to the botanical gardens ( these are only open on certain days but is free to go into). The room was sufficient and the bed was comfy, and the room didn't get too hot or cold. The shower was very good.
Cons: The hotel should be really lovely. It's a nice building but it was very noisy and echoey at night. The rooms felt very basic. And the staff, altough helpful, did not go above and beyond the basics to make you feel welcome. The breakfast was sufficient, but was not as impressive as some of the other hotels we stayed in on our stay. The hotel is not situated in the nicest part of the city, and is a fair walk down to the archaeological museum and the churches and cathedrals.
With a stay at Hotel Real Orto Botanico, you'll be centrally located in Naples, within a 5-minute drive of Naples National Archaeological Museum and Naples Cathedral. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
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