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The Ritz-Carlton New Orleans
5 stars

The Ritz-Carlton New Orleans

921 Canal Street, New Orleans, LA 70112, United States
New Orleans, LA
See location+1 504 524 1331
From
C$ 342
Cheapest

rate per night

8.9
Very good
based on 340 reviews
340 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 342
Standard Room
C$ 504
Double room
C$ 518

Photos of The Ritz-Carlton New Orleans

Overview

Rating

New Orleans is known for its history, music, food, and Voodoo. The Ritz-Carlton New Orleans mixing all of these things with comfort and elegance. Located in the heart of the French Quarter, this hotel was originally the Beaux Arts Maison Bianche building.

Each guest room features décor that was inspired by the Garden District mansions, goose down pillows, Italian marble baths, robes, Wi-Fi, mini bar, and 24-hour room service. The Ritz-Carlton New Orleans is also pet friendly. Guests of the hotel can use the limo service and valet parking here.

There is quite a bit to do in New Orleans and the hotel isn’t far from the Garden District, the Superdome, The New Orleans Arena, the airport, golf courses, delicious food and drinks. The Davenport Lounge is located in the hotel and guests can get tasty cocktails and small plates. They also have live music here nightly for an experience of New Orleans. The M Bistro is located in the Ritz-Carlton New Orleans and it is a farm to table restaurant with mouth-watering meals.

There is a spa located in the hotel and guests can be pampered with massages, facials, body wraps and scrubs, men’s services, hair, and nail services.

Every guest here feels special as soon as they check in. The staff here treats everyone like a part of the Ritz-Carlton New Orleans family. Guests will love exploring the local area and learn more about the city that is filled with spooky stories, live music, and amazing Southern food.

Rating
8.9
Very good
Based on 340 verified guest reviews

Latest deals for The Ritz-Carlton New Orleans

Wed 7/5
Thu 8/5
Standard Room
bed type unknown
bed type unknown
2 double beds
Double room
2 double beds
1 king bed
2 double beds
Deluxe room
1 king bed
bed type unknown
1 king bed
King room
1 king bed
bed type unknown
bed type unknown
Executive room
bed type unknown
1 king bed
bed type unknown
Queen room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Ritz-Carlton New Orleans

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Dining

  • Minibar
  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • No smoking

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

General

  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Gaming console
  • Cable or satellite TV
  • TV
  • Smartphone dock

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Bedroom

  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of The Ritz-Carlton New Orleans

8.9
Very good
340 verified ratings
Wonderful
221
Very good
34
Good
29
Okay
17
Fair
18
Mediocre
9
Poor
12

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the friendly staff and enjoyable amenities. However, many reviews pointed out issues with service, including long wait times and unhelpful reception staff, which detracted from the overall experience.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service2 out of 10
Sort by:Most recent

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All reviews

10
Wonderful
Anonymous, Jan 2022
Friendly staff, clean hotel, great breakfast and room service, fun lively lounge for the evening with live jazz. Would not hesitate to stay here again.
10
Wonderful
Anonymous, Aug 2016
Pros (+) Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!
5.7
Fair
Anonymous, Apr 2016
Pros (+) We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.

Location

921 Canal Street, New Orleans, LA 70112

What's nearby

  • Saenger Theatre205 m
  • Place St. Charles327 m
  • Historic New Orleans Collection0.6 km
  • Bourbon Street0.8 km
  • Jackson Square0.9 km
  • Caesars Superdome1 km
  • Robert E. Lee Monument1.3 km
  • New Orleans Mint1.5 km
  • French Market1.6 km
  • Frenchmen Street1.6 km
  • New Orleans Morial Convention Center1.6 km
  • Canal Street New Orleans2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Ritz-Carlton New Orleans

Low season

August

High season

April

Average price (weeknight)

C$ 529

Average price (weekend night)

C$ 850
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 32% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Ritz-Carlton New Orleans

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Ritz-Carlton New Orleans

  • If you’re after a cheap room at The Ritz-Carlton New Orleans, then you should consider staying during the low season. The cheapest deals can generally be found in August and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Ritz-Carlton New Orleans, plan to stay on a Monday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Ritz-Carlton New Orleans was booked for on KAYAK in the last 2 weeks was C$ 893, while the most expensive was C$ 893.
  • How long should you stay at The Ritz-Carlton New Orleans? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at The Ritz-Carlton New Orleans

  • What treatments can I enjoy at the on-site spa at the Ritz-Carlton New Orleans?

    This luxury spa in the heart of the French Quarter taps into the mystical essence of New Orleans to help you relax, heal, and revitalize. The Hot River Stone Massage uses warm stones and moderate-to-deep pressure to help soothe tired, aching muscles. The Stress Relief Massage uses traditional methods to relax and reinvigorate. A customized facial tailored to your needs will leave you with glowing skin. At the Ritz-Carlton Spa, whether you are enjoying the Voodoo Ritual Massage, a Custom Makeup Application, or a Mississippi Mud Wrap, your treatment will leave you ready for action in New Orleans.

  • What sets the Ritz-Carlton New Orleans apart from other French Quarter accommodations?

    Even though you are staying in the heart of the French Quarter, you will feel as though you are relaxing in an opulent country house. Even the more basic accommodations have elaborate beds, antique furniture, and elegant draperies. Some rooms have molded ceilings, chandeliers, paneled walls, or French doors. Some suites feature bookcases, fireplace patios, or a pool table. The Ritz-Carlton wraps you in decadent elegance the moment you walk through its doors.

  • What dining options can I enjoy at the Ritz-Carlton New Orleans?

    The M Bistro is an on-site restaurant with elegantly molded walls, a glass ceiling, chandeliers, a hardwood floor, and elegant furnishings. The M Bistro presents savory New Orleans cuisine made with ingredients sourced from farms in Louisiana, Alabama, Mississippi, and Texas. For breakfast, you can enjoy a crawfish creole omelet; for lunch, you can enjoy a Cajun chicken sandwich or a NOLA burger; and for dinner, you can order a pork chop stuffed with Louisiana sausage or barbecue shrimp and grits. These are just a few of the choices offered by Bistro M.

  • What kind of event space does the Ritz-Carlton New Orleans offer?

    From a richly paneled boardroom to an indulgently decorated ballroom reminiscent of Versailles, the Ritz-Carlton New Orleans offers elegance and French Quarter flair in all of its event spaces. The largest space in the hotel can accommodate up to 780 guests. The hotel features a total of 33 event rooms, including 21 breakout rooms.  Some features of some of the indoor event spaces include wall-to-ceiling windows, chandeliers, molded ceilings, paneled walls, and old-world elegance. You can even host an event in a charming courtyard dotted with greenery and elegant furnishings. Most of the event spaces can be arranged in a number of styles, including boardroom, U-shape, classroom, theater, banquet, and conference. The Ritz-Carlton New Orleans has an expert event staff ready to work with you.

  • What is the pet policy at the Ritz-Carlton New Orleans?

    The Ritz-Carlton New Orleans welcomes guests along with one pet whose weight does not exceed 30 lbs. Guests with a pet are charged one pet fee per stay. Both dogs and cats are welcome, and dogs must remain on a leash when ushered through the hotel. Both dogs and cats may remain unattended in a guest room. Dog treats are available at the front desk, and there is a grassy area on the property where you can walk your dog. Since pet-friendly rooms are limited at the Ritz-Carlton New Orleans, mention that you will be bringing a pet when you make your reservation. 

  • Where is The Ritz-Carlton New Orleans located?

    The Ritz-Carlton New Orleans is located at 921 Canal Street in French Quarter, 0.3 km from the centre of New Orleans. Saenger Theatre is the closest landmark to The Ritz-Carlton New Orleans.

  • When is check-in time and check-out time at The Ritz-Carlton New Orleans?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at The Ritz-Carlton New Orleans.

  • How far is The Ritz-Carlton New Orleans from the airport?

    The Ritz-Carlton New Orleans is 18.6 km from New Orleans Louis Armstrong. The Ritz-Carlton New Orleans is 108.5 km from Gulfport Biloxi Regional.

  • Does The Ritz-Carlton New Orleans have a pool?

    Yes, The Ritz-Carlton New Orleans has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton New Orleans hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton New Orleans in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton New Orleans and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton New Orleans.

See more FAQs

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Good to know

Value for money

8.3

Distance to downtown

0.3 km

Nearest Airport

New Orleans Louis Armstrong

Distance to airport

18.2 km