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|"and super Great staff !"||(in 309 reviews)|
|"Very friendly staff and great location!"||(in 417 reviews)|
|""Great position, lovely building, great rooftop.""||(in 72 reviews)|
|"Worst hotel experience of my life."||(in 85 reviews)|
|""Room very small, poorly lit.""||(in 337 reviews)|
|"The shower was terrible."||(in 131 reviews)|
|great location||in 1,247 reviews|
|room was very small||in 1,012 reviews|
|friendly staff||in 661 reviews|
|bathroom door||in 368 reviews|
|hotel in a great||in 354 reviews|
|rooftop bar||in 171 reviews|
|close to central||in 168 reviews|
|air conditioning||in 150 reviews|
|nice view||in 145 reviews|
|coffee maker||in 138 reviews|
|lincoln center||in 131 reviews|
|central park||in 128 reviews|
|hot water||in 126 reviews|
|free wifi||in 97 reviews|
|close to subway||in 65 reviews|
|new york||in 45 reviews|
|bed was very comfortable||in 35 reviews|
|time square||in 14 reviews|
there was literal brown water coming from both the sink and shower
Location! Nice room and comfortable bed.
The A/C unit was unbearably loud. No street noise just the A/C. Had to sleep with ear plugs. No way to turn it lower or off w/o unplugging. It’s my only complaint.
The hotel was fine. Bed was comfortable. Close to two subway stations. Lobby is beautiful and so is the rooftop bar although it is the most expensive bar I have ever been to.
We paid beforehand, and while checking in they said: "it looks like you're all paid for, so we just need a card for incidents." When we checked out they said, "It will just be $20 for a resident fee"... Hmm... wasn't that what the $160 nightly fee was for? Where has transparency gone? What in god's name is a resident fee? Sounds like something they just make up to get more money out of you which is most likely exactly what it is. I absolutely cannot stand when hotels do this and I have never understood the reason behind not being upfront about costs. We left pretty pissed about that. Also, there was no coffee in the room which is the first time I've ever been to a hotel without coffee in the room. Even the Days Inn has coffee in the room.
Staff was very helpful
They staff was outstanding helpful, when we needed any help ! We will definitely stay there again, if we have to be in the area
The location was great and the staff was very friendly.
The paint on the bathroom door was peeling. The AC was not working and was a huge wet puddle. Plus they charged us extra $30/night for a room with 2 beds even know I booked a 1-2 bed room on Kayak.
Location is ideal. That’s about it.
This is my second stay at the empire. I decided to come back because of the location and to give them a second chance, but I won’t be staying there again unless they train their employees to be hoapitable and clean up their rooms. One super annoying issue is they don’t have ice machines on each floor. You have to have housekeeping deliver it. The first time I stayed there, in March 2018, I called down for ice and after about 30 minutes without the delivery I called again. They never brought it. This stay, June 2018, I called for ice and after 45 minutes of waiting I called again. 30 minutes later I called again after no delivery and the front desk guy seemed frustrated and put me on hold. After about another 20 minutes, housekeeping knocked on my door. When I opened it, the delivery man asked me “Didn’t I already deliver ice to you?” First of all, no you didn’t! And second of all, this is your job and if I asked for two buckets of ice, I shouldn’t be getting attitude for it. The rooms are run down and need to be updated. Cleaned up here and there. There were multiple times where I’d call the front desk and the phone would just ring and ring. Sometimes no answer or sometimes someone would pick up after 10+ rings. This is a hotel! In NYC! Get some more staff! Train them on how to treat guests. Follow in the footsteps of the hospitality giants and get it right!
Quality NYC stay
Very friendly staff. Nice sized rooms for NYC. Good choice of amenities.
Nothing worked, visiting for a week and pool and the pooldeck was not open one single time, the fitness center was on and off closed had to go outside, sometimes housekeeping just did clean the room.
Location, location, location
Friendly, helpful staff from the front door men onward... The Concierge , he is always a pleasure to deal with. House keeping are quick and helpful, should you require more of anything. Starbucks on the corner... Good to go!
Proximity to Lincoln Center
Dreary, small room Charge for wifi Bathroom so small that one had to close the door to reach the toilet paper and there was no surface on which to put a dopp kit
Great stay in January
Excellent location. Awesome rate. Was in town for a training workshop but decided to come a couple days early with my boyfriend and found a great rate for weekday in January. Close to subway.
Only problem I had was that it can be quite noisy. It is located between Broadway where it crosses an avenue, so even at night there is a lot of traffic. Our room faced Lincoln Center, which seems quiet at night, but it was also the side of the hotel which has service entrances so a lot of trash trucks and deliveries coming in on that side. I'm a light sleeper anyway so I always bring earplugs and that worked perfectly.
Great hotel, fantastic location, lovely staff.
The Empire Hotel was much, much nicer than I expected, considering that it is one of the more affordable options in Manhattan. The lobby was very stylish and featured a nice bar where people were meeting for drinks and snacks etc. The room was very small, but that is typical in big cities, and it was really nicely done, with a lovely bed, lots of towels and toiletries, etc. It felt very comfortable. The location is amazing: Lincoln Center is literally across the street, the subway is half a block away, and you can easily walk to dozens of attractions and the park. This will be my go to hotel from now on in NYC.
The movies were a bit expensive to rent ($19!) but the internet was strong and cheap, so it didn't matter. I could hear the folks in the next room, but they were having an argument (whoops) and otherwise I couldn't hear anyone. NYC is noisy, so there's always going to be some noise. I really don't even consider these complaints, to be honest.
Long considered an icon in the New York area, the Empire Hotel continues to impress guests today. Even it’s most “standard” room is anything but “standard.” The lofty architectural features of the surrounding area are reflected in the everything from the tall headboard to the subtly elongated bedside lamps.
The sense of style does not stop within the walls of the rooms. The hotel lobby, with its triple-height ceilings, angular tile patterns, all tactfully set alongside the curves of larger than life drapes and overhead light fixtures remind guests of the grandiose nature of both the hotel and the city it reflects.
The dining options impress as well. P.J. Clarke's continues to offer its classically prepared American food. There may be no more iconic place to grab a burger and oysters than in one of their comfortable seats. The option to dine while amidst the clouds is always tempting for guests as well, with a jaunt up to The Empire Rooftop.
Any meeting or event is automatically graced with a touch of class when it’s done at at the Empire Hotel. Crystal ballrooms, complete with white and cream-shaded hues, can elevate guests’ events so they match the style of those present.
A stroll on the pool deck allows more than just a dip in the water. Guests can take in elevated views of Lincoln Center, Central Park, the Upper West Side, and beyond.
The Empire Hotel is a mainstay of the classic New York Experience. It provides a great launching point for exploring the city of New York or the possibilities the city presents.
based on 2,954 reviews
Policies vary by room type and provider.
The Empire Hotel is situated about 25m from LaGuardia International Airport, 30m from Newark Liberty International Airport, and 45m from JFK Airport. Taxis, private cars, and ride-share van services are available for hire from the Welcome Center on the Arrivals level of the airports. If you prefer to take the subway, the closest subway stations to the hotel are the 66 St Lincoln Center and 59 St Columbus Circle, which are less than a 5m walk away.
Located on the roof of the Empire Hotel, the Empire Rooftop offers panoramic views of New York City, and is open for meals, snacks, and cocktails. Start your day with a generous buffet breakfast featuring vanilla French toast, steel cut oatmeal, maple sausage, crispy bacon, and a selection of breads, bagels and muffins. On the weekends, brunch is served from 11:00 am to 3:00 pm. For lunch, there is a range of house special burgers and sandwiches, appetizers, and salads. In the evenings, the indoor and outdoor lounge areas are a great spot for a drink, with a menu of signature cocktails, wine, beers, and small plates to share.
Getting around New York City is easy. Use ride-share apps such as Uber or Lyft to get where you need or hail a NYC taxi. If you want to travel by subway to discover more of the city, the 66 St Lincoln Center and 59 St Columbus Circle subway stations are a 5m stroll from the hotel.
Visitors can enjoy theater, dance, music, and opera performances at the nearby Lincoln Center and Carnegie Hall, listen to chamber music at Alice Tully Hall, or see the bright lights on and off Broadway. Central Park is a short stroll from the hotel, so travelers can sign up for a walking tour to discover more about New York’s most famous park, or simply enjoy the green spaces, running trails, and open yoga and fitness classes. Regular concerts and events are also held at Central Park throughout the year.
The Empire Hotel has accessible rooms and offers deluxe accommodation for people with disabilities. Accessible Superior King rooms have roll-in showers with grab bars, a portable tub seat, and an accessible bathroom sink. A number of other amenities have been lowered for easy access, including door latches, light switches, thermostats, and shelving. For guests with hearing impairments, visual alarms, closed caption televisions, and TTY are provided. Common routes around the hotel are accessible for people in wheelchairs, and the doorways are 32-in wide.
The Empire Hotel is a great base if you’re traveling to New York City for work and offers practical amenities, including in-house secretarial services and printing. If you have a last-minute meeting, same-day laundry services and on-site pressing are available. Corporate guests can also meet clients at the classy lobby bar or at the rooftop lounge.
Empire Hotel is located at 44 West 63rd Street in Upper West Side, 1.7 km from the centre of New York. Fifth Avenue is the closest landmark to Empire Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Empire Hotel.
Yes, Empire Hotel offers free Wi-Fi.
No, Empire Hotel does not offer free parking.
No, Empire Hotel does not offer free airport shuttle service.
Empire Hotel is 9.3 km from New York LaGuardia.
Yes, Empire Hotel is a pet-friendly hotel.
Yes, Empire Hotel has a pool on-site.