|"Great staff and comfortable bed!"||(in 19 reviews)|
|"Staff very friendly and helpful."||(in 115 reviews)|
|"I absolutely loved the location."||(in 229 reviews)|
|"Classic old New York hotel."||(in 5 reviews)|
|"No kettle in the room."||(in 90 reviews)|
|"No fridge in the room."||(in 84 reviews)|
|great location||in 576 reviews|
|facilities in the room||in 418 reviews|
|fridge in the room||in 337 reviews|
|great room||in 329 reviews|
|friendly staff||in 261 reviews|
|close to central||in 177 reviews|
|hotel was clean||in 175 reviews|
|tea or coffee||in 147 reviews|
|central park||in 135 reviews|
|natural history||in 133 reviews|
|across the street||in 126 reviews|
|front desk||in 112 reviews|
|close to subway||in 107 reviews|
|wifi in the room||in 92 reviews|
|good restaurants||in 68 reviews|
|new york||in 41 reviews|
|comfortable bed||in 34 reviews|
|west side||in 28 reviews|
|upper west||in 26 reviews|
|tub drain||in 20 reviews|
|excelsior||in 19 reviews|
|ny standards||in 16 reviews|
|old world charm||in 14 reviews|
A great trip to NYC
Breakfast included would have been nice.
Right by Central Park!
Love the location, staff helpful & friendly.
Windows did not close properly, drafty & noisy.
Great New York hotel
Great service and close to many destinations
The staff was friendly and helpful providing subway directions and breakfast suggestions. They had umbrellas available when we had rain.
From the location to the helpful, friendly staff, I loved this hotel. It was clean, comfortable and beautiful. The on-site restaurant was very good as well.
I didn't like leaving to go home!
The hotel was nice, but it is really the location that sells the place. Can't beat it. A block from Central Park, across from the Museum of Natural History.
Bathrooms were a bit dated, and the plumbing seemed temperamental, but it was more than adequate.
Drained very slowly
Pre Thanksgiving stay
The location was great. Half block to Central Park, subway and bus. Bed comfy. Bathroom small but clean and plush. Restaurant had great food.
Scaffolding obscures view and workers during daytime decrease privacy. Friday am, noisy road work started 4:30. No doorman to help when leaving and needing a cab. Pay for in room WiFi. Room cost increased by ~25% various taxes.
I loved the location.
Outdated property and thinking
Great location, pretty, away from the hustle and bustle of Times Square/Midtown
Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugely disappointing.
The Excelsior is a classic hotel that is the absolute opposite of an impersonal chain hotel. From management to front desk to housekeeping the Excelsior staff is welcoming and extremely accommodating. We have stayed at the Excelsior several times during the prior couple of years and our rooms are consistently clean, comfortable and quiet. Rates will vary based upon the season and supply and demand factors but typically we have found the Excelsior to be the best hotel value in the upper west side.
Fee for WI-fi but as a workaround we used our smartphone as a hot spot for our tablets so really no problem.
Great location, great accommodations
I love the Excelsior, the staff, the location, the cleanliness, just so easy, so accommodating.
Always the desk personnel are lovely, the last day, the 29th, the desk man was a bit condescending. I've never had that experience before, but upon asking him about leaving my bags after check-out, asking about a taxi to the airport, he almost dismissed me, as if I were an annoyance. Unfortunate, but true. The desk man when I arrived on the 2nd, was lovely, very patient, very accommodating. I've stayed here before, never had that experience, so it must've been a bad day for him.
Located in the heart of the Upper West Side overlooking Central Park, The Excelsior Hotel New York is the perfect hotel for visitors who want comfortable accommodations while being nearby New Yorks most popular attractions.
The Excelsior Hotel is conveniently positioned only five miles from LaGuardia Airport. Nestled in a neighborhood with brownstones, the hotel offers the luxury of relaxing accommodations while still be within walking distance to such sites as the Museum of Natural History Metropolitan Museum of Art, Central Park, the Museum of Modern Art, Rockefeller Center and Times Square.
Offering either city views, Central Park or courtyard views, the rooms and suites are spacious. Amenities include free wifi, flat-screen TVs with premium movie channels, complimentary bath amenities and a complimentary bottle of Saratoga Spring water. Hotels services include a business center, equipped with desktop and computers and printing services, access to state of the art fitness center.
Onsite, guests can dine at the Latin-influenced Calle Ocho, showcasing the best of Cuban, Peruvian, Dominican, Spanish, Venezuelan, and Costa Rican food. Featuring ceviche, tapas, steak, and an ample selection of seafood dishes, Calle Ocho also offers brunch featuring unlimited complimentary red and white sangria. For breakfast, guests can visit the second floor and choose between a la carte or a breakfast buffet. Nothing says New York like pizza, and visitors will want to stop by Patsy's Pizzeria, in arguably one of the best places to grab a pie. Opened since 1933, this Sicilian coal oven pizzeria draws celebrities and locals alike.
based on 793 reviews
Policies vary by room type and provider.
Excelsior Hotel is located at 45 West 81st Street in Upper West Side, 3.1 km from the centre of New York. Central Park is the closest landmark to Excelsior Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Excelsior Hotel.
Yes, Excelsior Hotel offers free Wi-Fi.
No, Excelsior Hotel does not offer free parking.
No, Excelsior Hotel does not offer free airport shuttle service.
Excelsior Hotel is 8.5 km from New York LaGuardia.
No, Excelsior Hotel does not have a pool on-site.