Book Payless car rentals in Bucharest

Reviews for Payless in Bucharest

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2.0

Cons:they have hidden tax((I paid +50% more that we agree ,when I get the car. They charge me for winter tyres 50 euros. By law in Romania they were supposed to have them on the car in the winter I'm very, very unhappy with Payless.I will never use this rental company again.Reviewed 31 Jan. 2018

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2.0

Cons:I will not try them again ....Reviewed 11 Dec. 2018

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9.6

Pros:Friendly and fast pickup and delivery.Cons:When the weather is cold and there is snow a tool to clean the windshield should be provided. Waking up in the morning and finding out you can not use the car for sometime is not a good surprise.Reviewed 22 Feb. 2017

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6.0

Going to their office almost ruined my dayPros:The car(in the end) was alright, I had no problems with it. Drop-off was smooth.Cons:I had rented a luxury car, they had waiting for me a LUXURY SUV(different category). I did now want it. They offered me an Audi A4, and they said it was the same price/category. I checked on their website and it was actually a cheaper category. Confronted with the truth, they gave me a 15 euro discount. The car needed refuelling. All in all, the pickup took more than half an hour. The person at the desk said that to compensate for that, I could bring the car later than the scheduled dropoff at 12. However, I picked the car up at 16:00 and paid for 2 days, so he was not doing me any favours. All in all, they assumed I was stupid/ could trick me. I won't use them again.Reviewed 5 May 2017

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10.0

Allianz Travel Insurance or Payless Total CoveragePros:Everything about Payless and their service was excellent! Quick pickup at the airport, paperwork was straight forward (I recommend the total coverage insurance by Payless that they offer when you pickup your car--not the one offered by Allianz at Kayak on-line checkout), great service and professional staff. Very clean car; excellent overall. Because we purchased the Payless total coverage insurance, when we brought the car back with a broken mirror, we were covered and were not charged anything extra and there was no wait getting us back to the airport. Allianz, on the other hand, would have required the filing of tons of paperwork--not worth your trouble! Stick with Payless insurance.Reviewed 16 Apr. 2016

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5.2

Hidden Insurance Costs.Pros:It was nice to have someone pick us up at the airport, but we should have been made aware in advance of the game plan. We were not told what the process is: that someone waits for us with a name tag, that the parking is outside the airport etc etc No charge for additional driver.Cons:The fact that there huge insurance costs which are not clear from the start. the insurance included in the basic plan basically says this: 900euros or more are taken from your account/or blocked in case there is any damage on the car. So, any damage below this amount will be paid by you. To have the full insurance you must pay an additional 15 euros per day. And even though it says that for this there is no deposit required, we had 100 euros blocked as deposit for fuel (in case we returned it with am empty tank lol) So, all together we paid about 25 euros per day for a 10 day period, for a "luxurious" Dacia Logan. All in all, I don't recommend payless. Poor experience.Reviewed 11 Jul. 2016

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6.0

Cons:Collection of the car was fine. The return was more problematic, the address given was not accurate and so took a while until I found the place, besides the place is dark and you can not check the vehicle properly. Reception representative vehicle passes you on the cell phone with the help of light making it difficult to see flaws you must properly. The return suddenly appears a large flashlight and checked the vehicle with surprisingly discovered almost invisible scratches appear, although I had full insurance all the time I was told that the insurance does not cover the scratch. The general feeling is that trying to trip you up. There are many rumors about similar cases, I think this issue should be handled in front of representatives in Romania.Reviewed 12 Feb. 2017

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2.8

Beware!Cons:Rented a Toyota from the Bucharest airport . Claimed in the ad that it was located right in the airport...afternwalkig around for half an our looking for the place, I called the company. Someone eventually came and picked me up and took me to where they have the car parked. I finally got away and drove 150 km, got out of the car and realizes the seatbelt was not retracting. I called the company and I had to drive it back to Bucharest airport to get another car. They would not give me any reduction in time and insisted that I fill up the gas tank. Absolutely no compensation for the total inconvenience and the affect it had on my trip. They gave me another car which was a compact car....which costs less to rent as advertised on the the website...but they refused to change the amount that I had paid for the larger, standard car. Their location is situated where the gps does not recognize the address and I ended up driving in circles to find the place. Horrible customer service here. Will never rent from this company again.Reviewed 24 Sep. 2017

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6.4

If in Bucharest beware of BogdanPros:I liked the price on kayak and ease of booking They dropped me off in the same car so didn't have to take a shuttleCons:The check in took over 1 hour Gas tank was recorded as full when it was 9/10ths The employee bogdan literally yelled at me as they didn't update that I'd be returning the car the next day yet less than 24 hours and try to charge me an extra day. Eventually it was sorted out however, Bogdan threatened to keep my security deposit if I don't pay the extra day. He literally wanted to charge me two days of rental for less than 24 hours. When I showed him on KAYAK that the price is the same at 10 hours or 24 hours he didn't care because it only dependent what was on the reservation which I had adjusted in person since it's a fiasco to do online. It's not my fault for their oversight. Not to mention even the day before when I rented the car, he was yelling to his colleagues back-and-forth. He is completely unprofessional and reflects poorly on the company . I also got suckered into paying highway tax and bridge tax, which was higher than the actual cost and I ended up having to pay the bridge tax at the bridge again. No refund given.Reviewed 31 May 2017

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6.4

Notin the terminal as advertised.Pros:Car ran well, it was clean and got good mileage.Cons:Remote location with no explanation. We just had to ask around and finally the Enterprise guys called them. On our return, same situation. The guy did come pretty promptly to pick up the car. Paperwork stated there was a 50 e drop off charge. It was 60e.Reviewed 23 Jun. 2016

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5.2

Almost a complete bust...Pros:Close to airport. Shuttle from car rental place to airport the gentlemen where really nice. The rental was clean. The second car.Cons:Kayak said the rental place was on the airport and it was not. I did not know to expect to look for someone at the airport do it took a while to get to the rental place. The rental place tried to give me a rental where the air filter was completely black, tried to change it and it didn't work. Brought it back and they gave me attitude but finally gave me a rental where the AC worked because it was 90+ degrees. Also it took over an hour to get the rental. but after all that the rental was fine. Shuttle to airport was not clean, cigarette ashes everywhere.Reviewed 20 Jun. 2016

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4.8

Hidden charges and morePros:Car was bigCons:They charged us 60 euros more then the amount we reserved for. Pickup was an hour late, dropoff was very difficult to find and we had to pay to use the parking lotReviewed 11 Aug. 2016

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• Has the Payless rental car policy in Bucharest changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• How much does it cost to rent a car from Payless in Bucharest?

  On average a rental car from Payless in Bucharest costs C$ 23 per day.

• What is the most popular rental car from Payless in Bucharest?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Bucharest.

• How many car rental locations does Payless have in Bucharest?

  Payless has 2 rental locations in Bucharest. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Otopeni Intl airport (OTP)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Otopeni Intl airport (OTP)?

  Yes

• Does Payless have a car rental location at the airport: Baneasa airport (BBU)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Baneasa airport (BBU)?

  No (According to our data)