Book Payless car rentals in Costa Mesa

Reviews for Payless in Costa Mesa

Recent reviews

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2.0

Cons:Never got the car. In fact, was swindled and lied to when picking up the vehicle, was told they had no more cars to rent out because they were tired and didn't want to help anymore people since they were closing. Instead they lied to us and then put us on a shuttle to go find a car at Avis in the airport and said they would refund the difference. Well now I am disputing the charge because they lied to me and said they don't honor reimbursing the difference because they are not affiliated with Avis when the representative at Payless said they were. STOP offering deals to pick up rentals from Payless in Costa Mesa.Reviewed 4 May 2017

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7.6

INEXPENSIVE RENTAL!Pros:It was cheap, easy to rent, no line, not busy. Away from the airportCons:The Kia I had rented smelled like smoke and the car had multiple stains on the interior on all seats.Reviewed 25 Apr. 2017

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10.0

Pros:Angel, our rep was really helpfulCons:slow service recommend later in the day when not busyReviewed 12 Apr. 2017

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6.0

Condition of vehicles below standardPros:Excellent priceCons:First vehicle offered had severely damaged bumper and dented passenger door (through paint to bare metal) which I refused. Took 2nd vehicle, which I then discovered after leaving on trip to AZ had two tires with slow leaks that I had to inflate daily; left front & right rear.Reviewed 11 Apr. 2017

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2.0

SurprisedCons:Got to the counter and was told a debit card was no good. Payless agent made a call and a third party offered me a rate twice as much as the contract price and a $200 deposit whe I refused they offered another $20 discount. I was insulted and walked away.Reviewed 3 Apr. 2017

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8.0

Good valuePros:Good priceCons:Not the most polished experience, car was a bit dirty but acceptable.Reviewed 15 Mar. 2017

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3.6

Beater car rentals -- change their name!Pros:Not much. Slow slow check in. Marginal customer service. Best part? I turned car on early and they gave me money back (2days) That was unexpected but appreciated.Reviewed 18 Jan. 2017

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6.0

You get what you pay forPros:Price was far less than the majorsCons:Didn't have the car I reserved, so had to switch to a black mini van. Gave me paperwork though for a red economy car, so had to go back and get correct papers. Upon returning can, printer was not working so it took 10 minutes to get a receipt.Reviewed 27 Nov. 2016

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8.0

Nice experiencePros:Good rental ratesCons:It was hard to find phone to call for shuttle pickupReviewed 28 Sep. 2016

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6.0

PaylessPros:Cheap price and friendly shuttle drivers.Cons:Car was sort of a beater - lots of scratches, loose trim on the outside, transmission was not smooth.Reviewed 14 Dec. 2015

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4.0

Not ready for reservation.Cons:We reserved s convertible. There were none available when we arrived. We had to come back to switch out.Reviewed 5 Nov. 2015

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• Has the Payless rental car policy in Costa Mesa changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Costa Mesa?

  Intermediate (Mazda Mazda3 or similar) is the most frequently booked rental car type from Payless in Costa Mesa.

• How many car rental locations does Payless have in Costa Mesa?

  Payless has 1 rental location in Costa Mesa. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes