Book Payless car rentals in Kansas City

Reviews for Payless in Kansas City

Recent reviews

Traveler rating

Wonderful

4

Very good

3

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

5

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2.0

I filled the tank 5 miles out from the airport until the needle was way past full. Hertz charged me a $20 fee to "top off the tank". Said I needed to send a gas station receipt if I wanted to contest it but all I have is a line item on a credit card statement.Reviewed 14 May 2023

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6.0

Left an expensive set of headphones in the vehicle, and called the office 30 minutes after the car was dropped and nobody could find them. Had to call back 4 different times because they kept telling me to call back at a different time.Reviewed 25 Feb. 2023

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10.0

Car was great. Got checked in fast. Think they merged with Avis but it was no problem.Reviewed 14 Dec. 2022

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2.0

Snarky employees, incredibly unhelpful. I ended up cancelling my rental and just went to Hertz and had a painless experience there.Reviewed 21 Aug. 2022

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2.0

I arrived & the desk was closed… No keys left out or anything.Reviewed 9 Jun. 2022

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8.0

Drop off was strange because there was noone was there to great me. Just an empty lot. Finally she came out with other customers. Just a bit of delay.Reviewed 2 Jun. 2022

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4.0

open for late pick up. staff nice. car itself was a disappointment. crank up windows, key to lock and unlock each door-passenger side door would not unlock with key. dirt on all seats. over all a cheap, meaning not good quality, car.Reviewed 22 Apr. 2022

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10.0

Locally owned business. People/employees were excellent.Reviewed 31 Mar. 2022

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8.0

Made me phone home to get a copy of my insurance card or pay an additional $40Reviewed 22 Dec. 2021

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2.0

Pros:The poor woman who was working there was very sympathetic, and she clearly did not agree with her companies' policies.Cons:EVERYTHING! This was the WORST experience I've ever had with a car rental company! I rented this car for an out of state trip, and when I got to the airport, I was told that without an airline ticket, I could only take the car into four states with a 100 miles LIMIT per day! I was also told I needed to provide a utility bill, a pay stub, and pay a $500 deposit! What!??!?!?! Thank goodness for Avis who gave me a REAL rental car! Serves me right for trying to save a few dollars - it was NOT worth the hassle, and I will NEVER use Payless Rental Car again - EVER!Reviewed 16 Jun. 2021

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2.0

Cons:They did not even let me rent a car with a one way ticket. Had to go somewhere else.Reviewed 3 Jun. 2021

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8.0

Cons:cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.Reviewed 1 Jun. 2021

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More

• 6.3 /10Enterprise Rent-A-Car Car Rentals at Kansas City
• 6.6 /10Avis Car Rentals at Kansas City
• 5.8 /10Budget Car Rentals at Kansas City
• 6.7 /10Dollar Car Rentals at Kansas City
• 6.1 /10Hertz Car Rentals at Kansas City
• 7.5 /10Thrifty Car Rentals at Kansas City
• 8.7 /10Alamo Car Rentals at Kansas City

• Has the Payless rental car policy in Kansas City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Kansas City?

  Premium (Buick Regal or similar) is the most frequently booked rental car type from Payless in Kansas City.

• How many car rental locations does Payless have in Kansas City?

  Payless has 2 rental locations in Kansas City. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Kansas City Downtown airport (MKC)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Kansas City Downtown airport (MKC)?

  No (According to our data)