Book Payless car rentals in Tijuana

Tijuana, BN, Mexico
5 Aug — 12 Aug
Tijuana, BN, Mexico
Thu 5/8
Noon
Thu 12/8
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Tijuana

Overall Rating3.2 MediocreBased on 9 reviews
Cleanliness
3.2
Comfort
3.2
Overall
3.2
Pick-up/Drop-off
3.2
Value for money
3.2

Recent reviews

Traveler rating
0
1
2
6
0
Find reviews that mention:
2.0
my reservation was cancelled upon arrivalCons:my reservation was cancelled upon arrivalReviewed 4 Jan. 2018
review fromkayak
2.0
No Cars avaialble !!!!!Cons:At the time of pick-up there were no cars no other sizes nothing !!!! Just told me "Sorry"......Reviewed 27 Feb. 2018
review fromkayak
6.4
FairPros:NothingCons:Customer service hotrible. They disrespected my girlfriend and the receptionist was rude.Reviewed 11 Jan. 2016
review fromkayak
2.0
Rip off, bait and switchCons:Paid 3 times as much because they were out of the car I reservedReviewed 18 Oct. 2015
review fromkayak
4.4
No point in having a reservation, terrible customer service.Pros:Despite an overall terrible experience, the car was clean and one person was kind enough to drive us to the border after we were dropped off at no additional cost.Cons:What an awful experience. I made a reservation for a vehicle 4 months in advance. My party included 5 people so I reserved an SUV that could fit all of us and our luggage. When arrived, Payless didn't have any cars for me, and wouldn't all day despite having a reservation. They sent us to another Payless location closer to the airport, which we had to pay for via taxi. That location didn't have any SUVs or bigger vehicles, and wouldn't for hours. We ended up renting a sedan that was too small but we could cram into. I urged them that I should be charged less since renting an SUV is more expensive, and they of course refused. Lastly, I was quoted 1/3 of what the total came out to. It would haven been cheaper for me to rent from San Diego and drive across the border. That is definitely what I would do in the future.Reviewed 21 Apr. 2017
review fromkayak
3.2
Lots of Extra Fees - bait and switchCons:Mexico has a long way to go in meeting US standards, even for US brands. No matter what you call to confirm, the extras accumulate. We reserved and PAID for a larger, newer Jeep SUV. We got a smaller, dirty, dented, old Nissan SUV. Despite calling ahead and confirming the details, they told us that despite my PLATINUM Mexican insurance, I would have to give a $15,000 USD deposit if I didn't purchase their third party insurance, billed separately, for 100% of the cost of my rental - doubling my cost. Additionally, they wanted a $1000 USD deposit - which i talked them down to $350 - also unplanned. And on return, they found about 10 hairs in the car where a dog sat on my lap for a few minutes outside my house. That was a $50 charge. Keep in mind that in Mexico, a premium car wash at a modern facility is $3-5 tops. I asked them for a brush and they refused. We then argued about the mileage, which was unlimited - he slipped a gas charge on that i had removed - since i returned the tank at 100% - filled just outside the location. Then he tried to charge for every scratch he found - which was all found on the pre rental check. It was a 30 minute return of arguing and gauging - very unpleasant and of course, you're in a rush to catch your flight.. Then he tried to tell me the charges were in USD and gave me an absurd exchange rate - 15.5 instead of 17. The rate is always in pesos - with your bank doing the conversion - so he would have reconverted back to pesos anyway. Very, very disappointing.Reviewed 11 Oct. 2017
review fromkayak
2.0
Terrible experienceCons:I went in and showed my reservation and they said they didn't have it. They wanted to give me a price double what I had booked for. Walked out with no carReviewed 24 Jul. 2017
review fromkayak
4.8
Cons:They did not have the SUV we reserved and we had to go to Budget to get the car.Reviewed 17 Apr. 2017
review fromkayak
2.0
Cons:Didn't rent the car because they wanted to charge me 68 dollars more then I was quoted forReviewed 1 Jun. 2017
review fromkayak

Where can I find Payless car rentals in Tijuana?

Avenida Independencia #1220, Payless car rentals

Address

Avenida Independencia #1220

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+52 664 973 0050

Address

Ave Univercidad #1951 Int. 133

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+52 664 683 8538

Good to know

Most popular location

Avenida Independencia #1220

Most popular car type

Economy

Top tips for renting a car from Payless in Tijuana

  • Standard rental cars from Payless in Tijuana are around 96% cheaper than other car types, on average

FAQs about renting a car from Payless in Tijuana

  • As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

  • Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type from Payless in Tijuana.

  • Payless has 2 rental locations in Tijuana. Take a look at our Payless rental location map to find the best rental cars near you.

  • Yes

  • Yes