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|"Great staff and amazing quality."||(in 109 reviews)|
|"My room was absolutely marvelous!"||(in 100 reviews)|
|"Good location and great facility."||(in 74 reviews)|
|"Worst experience at a Hotel EVER!"||(in 82 reviews)|
|"Elevators werenâ€™t working properly!"||(in 8 reviews)|
|"The air conditioning did not work!"||(in 31 reviews)|
|first room||in 407 reviews|
|staff was friendly||in 306 reviews|
|parking lot||in 267 reviews|
|great location||in 257 reviews|
|hotel was very clean||in 195 reviews|
|breakfast was included||in 189 reviews|
|front desk||in 176 reviews|
|ice machines||in 62 reviews|
|air conditioning||in 56 reviews|
|light rail||in 49 reviews|
|bed was comfortable||in 29 reviews|
|lot of homeless people||in 29 reviews|
|several times||in 16 reviews|
|right in front||in 13 reviews|
|working properly||in 12 reviews|
|pool was dirty||in 8 reviews|
There was nothing to like about this place.... It was a tired OLD property!
Give our money back!
Bed was very comfortable
The hotel looked a bit old, out room was on the first floor and felt like it lacked a bit of privacy
I like the fact it has a pool and jacuzzi.
One of the clerks at check in could have smiled. She was like robot. The others were more friendly looking. Other than that everythng was fine. Pool and jacuzzi looked a little unclean but it was because it was a windy day and leaves from the trees kept falling on them. But i really liked the location. The set up. The towel service. Thanks :)
It's in the right location and the overall price is ok (but not for the lack of cleanliness)
First there is an early check in fee, and their standard checkin time is 3pm, not 10 to 11am like most other places. Second when I got there to check in, a lady was complaining about the call she got charging her for dirty towels. She said she used the towels to clean her feet and the floor. When I got up to my room, I found a filthy bathroom floor stains on the comforter and headboard. I asked for another room. That room too had crumbs on the floor and a gross bathroom etc. The staff weren't even apologetic. Literally the manager had to advise the front desk staff that housekeeping needs to be made aware of these issues. So full on lack of competence from the staff... Just, avoid this place.
Quick change of room.
I was first given an unmade room. Then I was moved to the top floor with exceedingly loud ac.
I liked that it is close to downtown.
The hotel need to be remodeled. The tub and toilet seat was peeling. The elevators were extremely dirty. The wakl from the parking garage to the hotel is a little scary at night, since you have to pass dumpsters.
They sell drugs on the 4th and 5th floor
The location is the only great thing.
The cleaning staff was very rude. Mainly an older looking Hispanic lady. They are selling drugs on the 4th and 5th floor. They even offered to sell me some on the elevator. Both floors have a huge marihuana smell. I told the front desk but it looks like they're in with them because nothing was done about it. don't take your family and just watch yourself. This is a 100% real comment by a real person!
had to go downstairs twice because the key didn't work. the staff was unable to explain how to get to the hotel from the airport, they just said get a taxi. although public light rail was only a block away. there was vomit stains on the duvet the sink was plugged up the aircon was very loud
Great location in downtown Phoenix. Comfortable room for the price.
Front desk and breakfast staff were not on the same page about whether the breakfast was included in the room cost. I was shocked to get a bill for breakfast.
The staff was very nice rooms were clean and comfortable, fridge and microwave came in handy for us. we were in town because my 18 year old daughter had a double hip replacement after surviving cancer, so it was a difficult time for our family, and the hotel did not add to our stress, which is always nice. I would recommend this hotel.
Pool closed at 10, hot tub didnt have enough water, and it wasnt very hot. Parking is very limited and most have to end up parking in another parking garage, which is free, but inconvenient. Breakfast isnt included in price of room.
I expected more from a Holiday Inn
The room was clean, and the bed was really nice.
The location is terrible. The parking structure you have to park in is abismal. There's no access from the structure to the hotel. And it's not very well-lit, so walking through it alone at night was unnerving. In the morning I called down for room service, and the phone was answered by a very clearly exasperated man that said, "Restaurant, can you hold??" Five minutes later I asked if I could order some breakfast to which he rudely responded, "Yeah but it's gonna be like 40 minutes wait!" I told him that would be okay. He sighed heavily and said, "Alright. What do you want?" Having worked in customer service for many years, I was surprised and disappointed. I've always had such wonderful experiences at the Holiday Inn, but this was by far my worst hotel experience to date.
At Ramada by Wyndham Phoenix Midtown, every guest receives instant access to numerous amenities. One of the amenities is free parking, which enables visitors to keep their vehicle on private property while they're enjoying their vacation. Another amenity is free high-speed internet that guests can use to browse the web from their smartphones, laptops, and tablets the moment they enter the building. This hotel also offers access to a fitness center that has a gym and a workout room, which gives visitors the opportunity to exercise while they're away from home. Other amenities include daily housekeeping, laundry service, dry cleaning, baggage storage, and a 24-hour front desk that has staff members who are ready to provide assistance upon request. There are meeting rooms, conference facilities, a business center, and several pools available for use. There's also a bar, a lounge, a restaurant, and a hot tub available for use as well.
Every room here has a private bathroom that's equipped with a shower, a bathtub, a toilet, a sink, a hairdryer, and free toiletries. Every room also has heating and air conditioning so that each guest feels comfortable during their stay. Additionally, each room contains a flat-screen TV with cable channels, which allows visitors to entertain themselves and watch their favorite programs in their room. Guests can expect to find a refrigerator, a microwave, a telephone, and ironing facilities in every room, too.
This hotel is close to popular tourist attractions like Art For Fun! Studio and Gallery, Maricopa Lake Park, and Lisa Sette Gallery, which are just minutes away. Likewise, restaurants like Tranquilo, Gallo Blanco Cafe, Taco Guild, and Alexi's Grill are all within walking distance. Lastly, the closest airports are Sky Harbor International Airport and Phoenix-Mesa Gateway Airport.
based on 1,899 reviews
Policies vary by room type and provider.
Guests travelling with new or existing direct bookings for stays at Ramada by Wyndham Phoenix Midtown through 30 June 2020 will have their cancellation or change penalties waived up to 24 hours prior to arrival. For more information, visit the Wyndham Group Response to COVID-19 page.
Ramada by Wyndham Phoenix Midtown is located at 212 West Osborn in Encanto, 4.4 km from the centre of Phoenix. Heard Museum is the closest landmark to Ramada by Wyndham Phoenix Midtown.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Ramada by Wyndham Phoenix Midtown.
Yes, Ramada by Wyndham Phoenix Midtown offers free Wi-Fi.
Yes, Ramada by Wyndham Phoenix Midtown offers free parking.
No, Ramada by Wyndham Phoenix Midtown does not offer free airport shuttle service.
Ramada by Wyndham Phoenix Midtown is 9.3 km from Phoenix Sky Harbor Intl. Ramada by Wyndham Phoenix Midtown is 42.9 km from Phoenix Phoenix-Mesa Gateway.
No, pets are not allowed at Ramada by Wyndham Phoenix Midtown.
Yes, Ramada by Wyndham Phoenix Midtown has a pool on-site.
Ramada by Wyndham Phoenix Midtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.