Pros (+) There was nothing to like about this place.... It was a tired OLD property!
Cons (-) Give our money back!
3 stars
Holiday Inn Express & Suites Phoenix - Midtown
Provider
Provider for Holiday Inn Express & Suites Phoenix - Midtown
Provider for Holiday Inn Express & Suites Phoenix - Midtown
Provider for Holiday Inn Express & Suites Phoenix - Midtown
Photos of Holiday Inn Express & Suites Phoenix - Midtown
Overview
At Ramada by Wyndham Phoenix Midtown, every guest receives instant access to numerous amenities. One of the amenities is free parking, which enables visitors to keep their vehicle on private property while they're enjoying their vacation. Another amenity is free high-speed internet that guests can use to browse the web from their smartphones, laptops, and tablets the moment they enter the building. This hotel also offers access to a fitness center that has a gym and a workout room, which gives visitors the opportunity to exercise while they're away from home. Other amenities include daily housekeeping, laundry service, dry cleaning, baggage storage, and a 24-hour front desk that has staff members who are ready to provide assistance upon request. There are meeting rooms, conference facilities, a business center, and several pools available for use. There's also a bar, a lounge, a restaurant, and a hot tub available for use as well.
Every room here has a private bathroom that's equipped with a shower, a bathtub, a toilet, a sink, a hairdryer, and free toiletries. Every room also has heating and air conditioning so that each guest feels comfortable during their stay. Additionally, each room contains a flat-screen TV with cable channels, which allows visitors to entertain themselves and watch their favorite programs in their room. Guests can expect to find a refrigerator, a microwave, a telephone, and ironing facilities in every room, too.
This hotel is close to popular tourist attractions like Art For Fun! Studio and Gallery, Maricopa Lake Park, and Lisa Sette Gallery, which are just minutes away. Likewise, restaurants like Tranquilo, Gallo Blanco Cafe, Taco Guild, and Alexi's Grill are all within walking distance. Lastly, the closest airports are Sky Harbor International Airport and Phoenix-Mesa Gateway Airport.
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Amenities at Holiday Inn Express & Suites Phoenix - Midtown
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Accessible by elevator
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Mini-market on site
- Tour desk
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- City view
- Storage available
Bathroom
- Raised toilet
- Additional toilet
- Bathtub
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Cribs available
- Kid-friendly buffet
- Children's high chair
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
- Outdoor furniture
Laundry
- Iron and ironing board
- Tumble dryer
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Holiday Inn Express & Suites Phoenix - Midtown
5.9
Fair
1222 verified ratings
Wonderful
257
Very good
105
Good
165
Okay
126
Fair
151
Mediocre
109
Poor
309
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds, but many reported issues with cleanliness, rude staff, and additional charges. The hotel amenities were often not functioning, and the overall condition of the hotel was seen as run down. Some guests also mentioned the need for better breakfast options and laundry facilities.AI-generated from customer reviews
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Pros (+) Bed was very comfortable
Cons (-) The hotel looked a bit old, out room was on the first floor and felt like it lacked a bit of privacy
Pros (+) I like the fact it has a pool and jacuzzi.
Cons (-) One of the clerks at check in could have smiled. She was like robot. The others were more friendly looking. Other than that everythng was fine. Pool and jacuzzi looked a little unclean but it was because it was a windy day and leaves from the trees kept falling on them. But i really liked the location. The set up. The towel service. Thanks :)
Pros (+) It's in the right location and the overall price is ok (but not for the lack of cleanliness)
Cons (-) First there is an early check in fee, and their standard checkin time is 3pm, not 10 to 11am like most other places. Second when I got there to check in, a lady was complaining about the call she got charging her for dirty towels. She said she used the towels to clean her feet and the floor. When I got up to my room, I found a filthy bathroom floor stains on the comforter and headboard. I asked fo...
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Pros (+) Quick change of room.
Cons (-) I was first given an unmade room. Then I was moved to the top floor with exceedingly loud ac.
Pros (+) I liked that it is close to downtown.
Cons (-) The hotel need to be remodeled. The tub and toilet seat was peeling. The elevators were extremely dirty. The wakl from the parking garage to the hotel is a little scary at night, since you have to pass dumpsters.
Pros (+) The location is the only great thing.
Cons (-) The cleaning staff was very rude. Mainly an older looking Hispanic lady. They are selling drugs on the 4th and 5th floor. They even offered to sell me some on the elevator. Both floors have a huge marihuana smell. I told the front desk but it looks like they're in with them because nothing was done about it. don't take your family and just watch yourself. This is a 100% real comment by a real pers...
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Cons (-) had to go downstairs twice because the key didn't work. the staff was unable to explain how to get to the hotel from the airport, they just said get a taxi. although public light rail was only a block away. there was vomit stains on the duvet the sink was plugged up the aircon was very loud
Pros (+) Great location in downtown Phoenix. Comfortable room for the price.
Cons (-) Front desk and breakfast staff were not on the same page about whether the breakfast was included in the room cost. I was shocked to get a bill for breakfast.
Pros (+) The staff was very nice rooms were clean and comfortable, fridge and microwave came in handy for us. we were in town because my 18 year old daughter had a double hip replacement after surviving cancer, so it was a difficult time for our family, and the hotel did not add to our stress, which is always nice. I would recommend this hotel.
Cons (-) Pool closed at 10, hot tub didnt have enough water, and it wasnt very hot. Parking is very limited and most have to end up parking in another parking garage, which is free, but inconvenient. Breakfast isnt included in price of room.
Location
212 West Osborn Road, Phoenix, AZ 85013
What's nearby
- Heard Museum1.8 km
- FQ Story Neighborhood Historic District3.1 km
- Westward Ho3.7 km
- Arizona Center3.9 km
- Heritage Square4.3 km
- Arizona Science Center4.5 km
- Phoenix Convention Center4.5 km
- Arizona Women's Hall of Fame4.5 km
- Arizona Mining & Mineral Museum4.6 km
- Chase Field4.8 km
- Arizona State Capitol4.8 km
- Union Station4.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn Express & Suites Phoenix - Midtown
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Value for money | 6.5 |
|---|---|
Distance to downtown | 4.4 km |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 9.3 km |