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4 locations in Pinellas Park
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Reviews
10.0 Wonderful
Anonymous, Jun 2024
Minivan
10.0 Wonderful
Anonymous, Dec 2023
Pick-up truck
2.0 Poor
Anonymous, Nov 2020
Pros:
Staff was friendly but told me at the last minute to go elsewhere because they did not have the vehicle i reserved.Cons:
They could have found the vehicle i had requested and told me where to go. Offered an upgrade on an available vehicle as opposed to a downgrade. Possibly vouchers or discount for next rental?2.0 Poor
Anonymous, Oct 2020
Cons:
It would have helped to know that the Enterprise agency where we had rented from on-line was closed at noon on Saturday, especially as we didn't arrive until 1:00 p.m.. We were never able to pick up our rental car.4.4 Mediocre
Anonymous, Sep 2020
Pros:
Staff was friendly but unhelpful when I needed to return the rental after an hour when we realized the mattress we were trying to donate would not fit safely into the truck bed. They would not refund the purchase although fuel unchanged and plenty of inventory on lot indicating we were not tying up any vehicles. Very disappointing.Cons:
Staff was friendly but unhelpful when I needed to return the rental after an hour when we realized the mattress we were trying to donate would not fit safely into the truck bed. They would not refund the purchase although fuel unchanged and plenty of inventory on lot indicating we were not tying up any vehicles. Very disappointing8.8 Very good
Anonymous, Jun 2020
Pros:
Staff friendly!Cons:
Vehicle was not ready upon arrivalOne location in Pinellas Park
One location in Pinellas Park
One location in Pinellas Park
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9.2 Wonderful
Elijah, Jul 2020
Pros:
The car was a beautiful brand new 2020 model. The interior was sparkling clean and the exterior only had a few chipped paint spots. The car drove smoothly and fit my wife and I’s need.Cons:
The staff at the pickup location was rude. Was not friendly and could’ve made the process of checking in for the car for enjoyable and less stressful.8.8 Very good
Anonymous, Jul 2020
Pros:
Staff was abrupt, but during the pandemic that was appreciated.Cons:
Not sure how well the car's interior was sanitized .2.8 Poor
Alan, May 2020
Pros:
Bad staff, bad cleaning, bad chargeCons:
Attention!! The priced supposed to be one but the final charge was 4x more2.0 Poor
Kamari, Oct 2019
Pros:
Worst experience with a rental company I have ever had. Was not able to retrieve my rental car because even though I had a reservation they decided to give my car away. Missed my best friends wedding because surrounding car rental companies were too expensive to buy the day of. Could have figured out a different option had I known my reservation would not be honored.Cons:
Worst customer service.One location in Pinellas Park
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Reviews
6.0 Okay
Anonymous, Oct 2023
Minivan
10.0 Wonderful
Anonymous, Oct 2022
2.0 Poor
Anonymous, Feb 2021
Pros:
NothingCons:
We Ubered there to pick up the car and there was no one there. We wasted time and money.One location in Pinellas Park
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2.0 Poor
Anonymous, Jun 2024
Intermediate
2.0 Poor
Tom, Apr 2021
Pros:
We cancelled this vehicle via phone call and on line. We are still being charged for the car.Cons:
Accept a cancellation by phone and via online and refund charged fees to the customer in a timely fashion.2.0 Poor
Anonymous, Apr 2021
Pros:
Pickup experience was a nightmare and I was placed into a dirty car.Cons:
Speed at checkout. They should have cleaned the car... esp during Covid. They should have placed me into a different car if they didn’t have time to clean the car they put me into. I also could not get ahold of customer service for the life of me. Awful experience.2.0 Poor
Jacob, Apr 2021
Pros:
Drop off at SFB was easy. We had to change our drop-off location mid-trip and this was easy to do over the phone using the “rental extension” phone number on our initial receipt.Cons:
Was traveling with an IL driver’s license that had its expiration date extended 6 months by the state of IL due to Covid-19. No issues with TSA in 3 different airports. No issues anywhere except Hertz in St. Petersburg where the store manager would not allow me to pick up the car. In the state of FL, Hertz does not have good options for dealing with toll roads. You can either pay an exorbitant amount of money up-front (for our rental period something like $70, way more than the amount we would pay in tolls), or you can get charged afterwards for the tolls you use + a $10 administrative fee for each. There are several toll roads where you can only “pay by plate” or transponder and there is no option for paying with cash, so if you don’t know the area and your navigation takes you on one of these roads, Hertz has you over a barrel.2.0 Poor
Anonymous, Mar 2021
Pros:
Agent called an hour before pickup saying no vehicle was available. No alternative given. No help offered. I would never trust hertz again.Cons:
Providing the service promised.2.0 Poor
Anonymous, Mar 2021
Cons:
Made appointment online for same day rental and went to pick up and there's none available. I live in area and saw vans/cars there never move. Also never received a call when one came available.One location in Pinellas Park
Locations in Pinellas Park
3033, Gandy Blvd
+1 727 374 4500
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Along with a 12 passenger van, rental companies in Pinellas Park offer 7 passenger vans, 8 passenger vans and 15 passenger vans.
Pick-up location | Pinellas Park |
---|---|
Car types | Van, Minivan |
Rental locations | 3 |
Airport locations | 0 |