Save up to 42%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customize your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
Standard | C$ 101/day |
Pick-up truck | C$ 67/day |
One location in Royal Harbor
Filters
Reviews
8.0 Very good
Sep. 2023
4.0 Mediocre
Jan. 2021
Cons:
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.10.0 Wonderful
Apr. 2020
Pros:
No problems from beginning of rental till I turned the car back in.Cons:
A little discount for turning the car in several days early.10.0 Wonderful
Feb. 2020
Pros:
Service & manager2.0 Poor
Feb. 2020
Pros:
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:
They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.10.0 Wonderful
Dec. 2019
Pros:
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:
I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workOne location in Royal Harbor
Filters
Reviews
8.0 Very good
Feb. 2024
2.0 Poor
May 2021
Cons:
Place was closed when wanted to pick up. Should have been told when booking8.0 Very good
Mar. 2021
Pros:
Everything was good except price.Cons:
Costs are way too high.10.0 Wonderful
Nov. 2020
Pros:
The staff member who was able to get me my in short timeCons:
Have more vehicles available5.2 Fair
Sep. 2020
Pros:
No record of reservtaion upon arrival. Clerk stated no cars available, then ameneded it to only minivans available. I insisted on being given a minivan. Was told it would take 45 minutes for it to be prepared. Fuel tank half full. Nothing in paperwork to reflect this. I took photo of mileage and fuel tank.Cons:
Renting from a rental firm that really does try harder.4.8 Mediocre
Sep. 2020
Pros:
No record of reservation for rental when I arrived. Clerk said no cars available. After I wouldn't leave without a car, clerk told me minivans were available, but it would take 45 minutes to prepare it for rental. Gas tank was half full. More complicated than that. Eventually got things straightened out , but took way too much of my time-and money-I returned it with more gas than was in the tank when I picked it up.Cons:
Using a company that tries harder.One location in Royal Harbor
Filters
Reviews
10.0 Wonderful
Mar. 2024
2.0 Poor
Dec. 2023
4.0 Mediocre
Oct. 2023
10.0 Wonderful
Mar. 2021
Cons:
The pickup was confusing. Budget didn't have their own booth in the pickup lot. It tooks some time to find out it was at another companies booth. Other than that everything was great.2.0 Poor
Feb. 2021
Pros:
The vehicle was niceCons:
Budget Car Rental in Naples, FL took advantage and ripped me off. I booked a reservation at a cost of $85.05. When I picked the car up, I asked if it would be possible to change the drop off location since it was an hour and a half from where I live. I said I didn’t mind paying a little more to get a closer drop-off. He said he could change the location but the reservation was locked in and he would have to cancel and redo the reservation. I said (exact wording) “that would be fine if he could change the drop-off location”. Normally I would have caught what he did right away, but I was there in a panic because my father was in Hospice dying and I just wanted to get there to be with him. I was visibly upset and crying. He re-did the reservation, he charged me $100 more but at that point, I thought the drop-off location had been changed, (Again I should have noticed this before I left the office or car lot but I was just too upset). He apparently traded my unlimited mileage vehicle for one that charges mileage (I was traveling from Naples, FL to Crystal River, FL (260 miles). He deleted my additional collision coverage as well as put me in an entirely different vehicle which I took as a free upgrade as they do when there is no car available on the lot. The agent did not do the one thing I requested - change the drop off location. He should have known there was no other drop-off location in our area before he canceled the 1st reservation – after all that is his job, isn't it? I realized what happened when I got to Hospice, I called customer service they said we can't help you, you signed the paperwork agreeing. I explained the entire situation, that I was extremely distraught; they basically said too bad. When I got to the other end I asked the agent where I dropped the car off if there was anything he could do, he said NO. I travel a lot; I have rented cars from Hertz, Enterprise, Alamo, and National where every kind of problem has arisen over the years, domestically and internationally and they have always worked hard to accommodate me in whatever way they can. It wasn’t that Budget wasn’t able to change the drop-off location, I booked it that way by mistake, that part was 100% my fault - but it's what they did when I asked “if” they could get me a closer drop-off location. I WILL NEVER USE BUDGET AGAIN! THE AGENT DID WRONG AND IT WAS OBVIOUS - BUDGET’S CUSTOMER SERVICE JUST DIDN'T CARE, I paid $100 more and the agent did not give me the one thing I asked for. Lesson learned.4.8 Mediocre
Aug. 2020
Pros:
Staff was not friendly. Pick up was a horrible experience, drop off was too easyCons:
If they didn’t make me cryOne location in Royal Harbor
Filters
Reviews
10.0 Wonderful
Feb. 2024
2 locations in Royal Harbor
Filters
Reviews
10.0 Wonderful
Nov. 2020
Pros:
It was a 1 man staff and he was busy but he was fine. We changed the return date and that was handled very easily.Cons:
He was all by himself so we had to wait a little while but he did all he could to get it done .3.6 Poor
Nov. 2020
Pros:
The staff was confusing, rude, added extra charges to rental, had to drive back to naples to figure out why because the local office wouldn't answer the phone and the national office has no customer service on weekends. Chevy spark was not a great car, but was economy priced. Beyond that, the brakes were a little weirdCons:
Better communication about add-ons. Hertz offering weekend customer service. Getting my permission to add charges on.8.0 Very good
Aug. 2019
Pros:
Drop-off super easy at RSW airportCons:
Pick-up at Naples Airport was a bit slow10.0 Wonderful
Apr. 2017
Pros:
They stayed. Overtime for me and saved the day, Stuart Florida office. The best they got me home I think the little girl in there with Tina. And the driver thanks again8.0 Very good
Nov. 2016
Pros:
car fantastic/Cons:
they give me car no full on gas /I bring full but they no sayd thank you /10.0 Wonderful
Jan. 2023
One location in Royal Harbor
Filters
Reviews
5.2 Fair
Apr. 2016
Cons:
When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.5.2 Fair
Jan. 2016
Pros:
The car was ready on time. Check in was quick.Cons:
It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.10.0 Wonderful
Jan. 2016
Pros:
It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.10.0 Wonderful
Jan. 2016
Pros:
Very friendly staff and amazingly speedy drop off with no hassles.8.4 Very good
Nov. 2015
Pros:
Rapid turn-inOne location in Royal Harbor
One location in Royal Harbor
One location in Royal Harbor
On average a rental car in Royal Harbor costs C$ 81 per day.
Yes. Based on our information, DOLLAR in East Naples is the cheapest car rental location in Naples. It is located at 560 Terminal Drive.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Royal Harbor is BUDGET (7.6, 19 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
Standard is the most frequently booked rental car type in Royal Harbor.
A Standard car rental in Royal Harbor costs C$ 71 per day, on average.
On average a rental car in Royal Harbor costs C$ 566 per week (C$ 81 per day).
On average a rental car in Royal Harbor costs C$ 2,425 per month (C$ 81 per day).