Book Dollar car rentals in Naples

Reviews for Dollar in Naples

Recent reviews

Traveler rating

Excellent

23

Good

5

Okay

4

Mediocre

3

Poor

0

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car was cleancustomer service

rented the carfriendly staff

car i reservedgreat value

get the carpick up and drop

great price

8.0

Clerk was helpful and said I could use the gps at no additional cost. I was under the impression that gps was on this vehicle. It was not. Clerk gave me a phone number to get them at the counter with press 2 and than press 3. Was not a good number.Reviewed 13 Apr. 2022

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4.0

Cons:Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.Reviewed 25 Jan. 2021

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10.0

Pros:No problems from beginning of rental till I turned the car back in.Cons:A little discount for turning the car in several days early.Reviewed 1 Apr. 2020

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10.0

Pros:Service & managerReviewed 18 Feb. 2020

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2.0

Pros:The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.Reviewed 14 Feb. 2020

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10.0

Pros:the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workReviewed 16 Dec. 2019

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8.8

Pros:Very easy drop off.Cons:Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.Reviewed 7 Dec. 2019

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10.0

A Pleasant ExperiencePros:The agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.Reviewed 27 Apr. 2018

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6.4

Cons:Car seat belt system was broken and it set off the warning bell continuously during the entire trip.Reviewed 21 Jan. 2018

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3.6

Pros:NothingCons:No one was there and had no instructions on what to do where to leave car lots were full . Totally CONFUSEDReviewed 26 Dec. 2017

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10.0

Pros:The competence of the customer service agent.Cons:Is a Versa an intermediate size car?Reviewed 16 Dec. 2017

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10.0

Pros:prompt service nice carReviewed 21 Nov. 2017

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More

• 7.5 /10Enterprise Car Rentals at Naples
• 7.7 /10Avis Car Rentals at Naples
• 7.3 /10Budget Car Rentals at Naples
• 6.1 /10Hertz Car Rentals at Naples

• Has the Dollar rental car policy in Naples changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• What is the most popular rental car from Dollar in Naples?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Naples.

• How many car rental locations does Dollar have in Naples?

  Dollar has 2 rental locations in Naples. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes