Cons:Place was closed when wanted to pick up. Should have been told when bookingReviewed 9 May 2021
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8.0
Pros:Everything was good except price.Cons:Costs are way too high.Reviewed 27 Mar. 2021
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10.0
Pros:The staff member who was able to get me my in short timeCons:Have more vehicles availableReviewed 22 Nov. 2020
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5.2
Pros:No record of reservtaion upon arrival. Clerk stated no cars available, then ameneded it to only minivans available. I insisted on being given a minivan. Was told it would take 45 minutes for it to be prepared. Fuel tank half full. Nothing in paperwork to reflect this. I took photo of mileage and fuel tank.Cons:Renting from a rental firm that really does try harder.Reviewed 25 Sep. 2020
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4.8
Pros:No record of reservation for rental when I arrived. Clerk said no cars available. After I wouldn't leave without a car, clerk told me minivans were available, but it would take 45 minutes to prepare it for rental. Gas tank was half full. More complicated than that. Eventually got things straightened out , but took way too much of my time-and money-I returned it with more gas than was in the tank when I picked it up.Cons:Using a company that tries harder.Reviewed 25 Sep. 2020
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9.6
Pros:I picked my car up at Naples airport on Saturday near closing time. The attendant, wish I got her name was the most helful person I have ever dealt with.Reviewed 22 Jun. 2020
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4.0
Cons:Stop putting additional charges on after rental return.Reviewed 15 May 2020
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10.0
Pros:The staff was vey efficient and pleasant.Reviewed 18 Feb. 2020
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6.4
Pros:Clean carCons:Naples airport is very small. There was a run on getting car (3 people). Didn't have my on line information available at Naples. Went to Orlando airport and check in was very chaotic.Reviewed 18 Jun. 2019
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10.0
Pros:Helpful staff at pickup. Had to buy additional insurance i didn't ecosystem in order to be fully covered.Reviewed 18 Apr. 2019
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10.0
Pros:Everything ! Rental agent was very efficient and pleasant !Cons:NothingReviewed 7 Oct. 2018
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5.6
Cons:Avis customer representatives are NOT helpful at ALL! End up paying more and it took a lot of time to call them again and again.Reviewed 12 Apr. 2018
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