Good to know
|Distance to city centre||1.4 km|
|Nearest Airport||Chicago O'Hare Intl|
|Distance to airport||32.8 km|
Time of year
Show reviews that mention
|breakfast was not good||in 56 reviews|
|cold cereal||in 3 reviews|
|comfortable bed||in 16 reviews|
|desk clerk was rude||in 10 reviews|
|musty smell||in 4 reviews|
|nice room||in 54 reviews|
|reasonable price||in 18 reviews|
|st charles||in 2 reviews|
|staff were friendly||in 25 reviews|
The cost of the room.
Staff didn’t communicate with me at check in just pointed to the place I had to sign.
The room was comfortable and the air conditioning worked well.
Lots of stuff like broken screens, trash and a chair by the elevators. There was also an unpleasant odor in the hallway.
I liked the personal staff. Really helped me with hooking up to internet, which I was having trouble with. Also cleaning staff was very friendly, and accommodating.
The parking lot needs resurfacing. Didn't like speed bumps.
Very clean Excellent comfortable bed!!!
The breakfast that was served was less than continental. A few kinds of cereal, pop tarts, questionable apples and bread items.
The quality and service received at the Geneva motel inn was less than desirable. When we called to confirm the address so we could navigate there we were asked why we needed the address. For an out of town guest that doesn't come off as being friendly. Once we arrived they seemed friendly enough but the motel is more aged than anything and the smell hits you pretty quickly; it's a combination of pet, old cigarette, and just not fresh smelling. The surfaces of the room seemed clean enough, when I wiped down the TV cabinet with a clorox wipe it didn't have much on it when I was done. The room was dated containing heavy bed spreads reminiscent of the 80's, not sure how often they are washed and didn't keep them on the beds. One evening while searching for something that dropped we discovered a pair of ladies underwear that were not ours. The next morning I mentioned it to the staff and stated that if they had vacuumed along the edge of the bed they would have found them. Their response was that they can't vacuum there because of the bed skirts. I assumed they would have been picked up when they made up the room that day. After arriving back at the hotel later that night I discovered they were still there. Called down to the front desk to request that they come get them. They acted like it wasn't a big deal. Upon going to bed that night found when I turned down the sheets, that I assumed to be clean found a spot of old blood. Seeing as it was my last night there I pulled the top sheet up and slept on that. The sheets themselves were pretty ill fitting and had to be put back on by morning for both beds. Mentioned the blood to the staff and was again met with an "oh well sorry" attitude. I had asked for conditioner once and was offered another tube of their "conditioning shampoo" and was told that it was both shampoo and conditioner in one.
With a stay at Geneva Motel Inn in St. Charles, you'll be in the business district, within a 5-minute drive of Arcada Theater and Dellora A. Norris Cultural Arts Center. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
based on 208 reviews
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Reviews about Geneva Motel Inn
Most Popular Landmarks
- Dellora A. Norris Cultural Arts Center 1.6 km
- Arcada Theater 1.7 km
- Beith House Museum 1.8 km
- Kane County Fairgrounds 4.2 km
- Durant House Museum 4.7 km
|Chicago O'Hare Intl||32.8 km|
|Chicago Midway||47.5 km|
|Plano, Illinois||34.9 km|