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|"All staff was wonderful!"||(in 228 reviews)|
|"Great location and very clean!"||(in 271 reviews)|
|"I loved the view!"||(in 85 reviews)|
|"Valet Parking was a nightmare"||(in 150 reviews)|
|"Don't use room service!"||(in 27 reviews)|
|"I asked desk for a resolution."||(in 23 reviews)|
|location was great||in 693 reviews|
|staff was very friendly||in 479 reviews|
|valet parking||in 443 reviews|
|room was nice||in 404 reviews|
|river walk||in 377 reviews|
|great hotel||in 270 reviews|
|room and view||in 242 reviews|
|room service||in 135 reviews|
|front desk||in 109 reviews|
|breakfast included||in 101 reviews|
|walking distance||in 93 reviews|
|easy access||in 45 reviews|
|san antonio||in 33 reviews|
|bed was very comfortable||in 30 reviews|
|able to walk||in 17 reviews|
Convention facility is dated
The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
Great location, very nice and clean. Great customer service.
Wonderful location and view!
Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Great place, but needs fixes
Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
Lovely Relaxing Stay
We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Parking was too expensive.
I got an upgrade to another room and it was awesome there on out
No free wifi
Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
Staff, service, room, and the hospitality was awesome.
Within a 20-minute stroll from San Antonio Amtrak Station, Hilton Palacio del Rio offers guests a convenient base when visiting San Antonio. It is just moments from Henry B Gonzalez Convention Center and San Antonio River Walk.
Guests are able to work out in the hotel's fitness center, or relax in the outdoor pool. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out feature.
Hilton Del Palacio has 482 air conditioned rooms.
Hilton Palacio has an on-site pub where patrons can socialize while sitting down to a casual meal and a drink. Guests can also try one of the various bars and cafés in the vicinity.
Hilton Palacio Del Rio is located in the City's premier shopping area. The Alamo and San Antonio US Post Office and Courthouse are both a short walk away.
based on 2,119 reviews
Policies vary by room type and provider.
All reservations at Hilton Palacio Del Rio – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Palacio Del Rio is located at 200 South Alamo Street in Downtown, 0.6 km from the centre of San Antonio. La Villita Historic Arts Village is the closest landmark to Hilton Palacio Del Rio.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Palacio Del Rio.
No, Hilton Palacio Del Rio does not offer free Wi-Fi.
No, Hilton Palacio Del Rio does not offer free parking.
No, Hilton Palacio Del Rio does not offer free airport shuttle service.
Hilton Palacio Del Rio is 12.2 km from San Antonio. Hilton Palacio Del Rio is 116.5 km from Austin Bergstrom.
Yes, Hilton Palacio Del Rio has a pool on-site.
Hilton Palacio Del Rio has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.