Casa Lum

Real de Guadalupe #30, Centro, 29200 San Cristóbal de las Casas, Chiapas, Mexico
+52 967 631 3359

Cheapest
rate per night

9.4

Excellent
based on 212 reviews
Casa Lum - San Cristóbal de las Casas, Chiapas, Mexico
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Provider Nightly total
Expedia C$ 165
Expedia

Good to know

Distance to city centre 0.9 km
Location rating 9.5

Rooms

Check-in
Check-out

Standard Rooms

C$ 165+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 165 per night

Reviews

Pros

Cons

Traveller rating

51
11
1
0
0

Time of year

Traveller type

Show reviews that mention

+
amazing food in 14 reviews
bed comfortable in 14 reviews
comfortable hotel in 23 reviews
cristobal in 3 reviews
excellent location in 7 reviews
fresh air in 12 reviews
friendly staff in 6 reviews
ground floor in 5 reviews
grow in 3 reviews
hotel restaurant in 22 reviews
inside the room in 27 reviews
make our stay in 8 reviews
nicely decorated in 4 reviews
noise from the neighboring in 3 reviews
right outside the door in 14 reviews
seating area in 11 reviews
size room in 8 reviews
staff very helpful in 28 reviews
sustainability in 3 reviews
trying very hard in 2 reviews
wifi in room in 6 reviews
  • Excellent
    Nov. 2019
    10.0

    Everything! All the People working there are very , very helpful. It is an excellent place to stay.

  • Excellent
    Oct. 2019
    9.2

    Staff was wonderful. Great location in the middle of town.

    Suite was near the lobby so a little noisy. Not enough hooks for wet towels.

  • Excellent
    Sep. 2019
    9.6

    Charming hotel in a perfect location. Great service and Delicious food. The staff is helpful and our waitress was so professional. Very clean and comfortable with crisp linens and complementary coffee room service. Spacious bathroom and closets. First class all the way !

    Wish we had a window in the two bed suite for some fresh morning air.

  • Excellent
    Sep. 2019
    9.6

    The breakfast that is included is basic and the same each day, but tasty.

    The noise outside the room from the restaurant was a bit of a challenge, but the staff did everything that they could to help address these issues.

  • Excellent
    Aug. 2019
    8.8

    The property is clean and has a great location, it seems that it is attentive to sustainability and it has nice touches. Ramón was very courteous and attentive. The gentleman that assisted us with the luggage to the parking was very nice and genuine.

    What I liked about Chiapas are the genuine personal touches and service that we have received in other hotels where we have stayed during our vacation. This hotel is striving to achieve international standards and partially successful. In doing so it lacks of spontaneity and genuine service. We were coming for our honeymoon and by mistake we made the reservation for the wrong night, we could only realise it the morning after since they did not call us before running a no show. The day after we have been offered a 50% discount in a lower category room. It is a solution but in low season I would have expected some extra touches. It was a solution of an international hotel chain, dry and trying to fix it with the lowest effort possible, no special touches considering that we were in honeymoon. Breakfast and service were disappointing, again we could have been anywhere. I was expecting more, it makes me keep staying away by non-local feeling hotels.

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About

Overview

A stay at Casa Lum places you in the heart of San Cristobal de las Casas, within a 5-minute walk of San Cristobal de las Casas Cathedral and Plaza de La Paz. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.4 Excellent

based on 212 reviews

9.5

Location

9.3

Service

6.6

Room

5.7

Breakfast

Things to Know

  • Friendly service
  • Friendly atmosphere
  • Beautiful architecture
  • Stylish hotel

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Disabled Access
Internet
Concierge service
Gift shop
Room service
No smoking
Restaurant
Bar/Lounge
24hr front desk
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Massage
Spa
Air-conditioned
Babysitting/child services (surcharge)
Pets not allowed
Rooftop
Business centre
Laundry facilities
Hot tub
Express check out
Safe

FAQs when booking at Casa Lum

Where is Casa Lum located?

Casa Lum is located at Real de Guadalupe #30, Centro, 0.9 km from the centre of San Cristóbal de las Casas. San Cristobal de las Casas Cathedral is the closest landmark to Casa Lum.

When is check-in time and check-out time at Casa Lum?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Casa Lum.

Does Casa Lum offer free Wi-Fi?

Yes, Casa Lum offers free Wi-Fi.

Does Casa Lum offer free parking?

No, Casa Lum does not offer free parking.

Does Casa Lum offer free airport shuttle service?

No, Casa Lum does not offer free airport shuttle service.

How far is Casa Lum from the airport?

Casa Lum is 45.4 km from Tuxtla Gutiérrez Ángel Albino Corzo. Casa Lum is 112.2 km from Palenque.

Can you bring pets to Casa Lum?

No, pets are not allowed at Casa Lum.

Does Casa Lum have a pool?

No, Casa Lum does not have a pool on-site.

Photos

Casa Lum - San Cristóbal de las Casas - Patio All Photos (1)
Casa Lum - San Cristóbal de las Casas - Patio Patio (1)

Location

Most Popular Landmarks

  • San Cristobal de las Casas Cathedral 242 m
  • Plaza de La Paz 324 m
  • Mesoamerican Museum of Jade 375 m
  • Handicrafts Market 0.4 km
  • Ex-Convent of Santo Domingo 0.5 km
  • Arches of Carmen 0.5 km

Getting Around

Tuxtla Gutiérrez Ángel Albino Corzo 45.4 km
Palenque 112.2 km

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