Good to know
|Distance to city centre||0.9 km|
|"Their own restaurant serves amazing food."||(in 19 reviews)|
|"it is a very nice hotel."||(in 17 reviews)|
|"The door guy and bartender was great."||(in 13 reviews)|
|"No refrigerator, no windows for fresh air."||(in 9 reviews)|
Time of year
Show reviews that mention
|amazing food||in 14 reviews|
|bed comfortable||in 14 reviews|
|comfortable hotel||in 23 reviews|
|cristobal||in 3 reviews|
|excellent location||in 7 reviews|
|fresh air||in 12 reviews|
|friendly staff||in 6 reviews|
|ground floor||in 5 reviews|
|grow||in 3 reviews|
|hotel restaurant||in 22 reviews|
|inside the room||in 27 reviews|
|make our stay||in 8 reviews|
|nicely decorated||in 4 reviews|
|noise from the neighboring||in 3 reviews|
|right outside the door||in 14 reviews|
|seating area||in 11 reviews|
|size room||in 8 reviews|
|staff very helpful||in 28 reviews|
|sustainability||in 3 reviews|
|trying very hard||in 2 reviews|
|wifi in room||in 6 reviews|
Everything! All the People working there are very , very helpful. It is an excellent place to stay.
Staff was wonderful. Great location in the middle of town.
Suite was near the lobby so a little noisy. Not enough hooks for wet towels.
Charming hotel in a perfect location. Great service and Delicious food. The staff is helpful and our waitress was so professional. Very clean and comfortable with crisp linens and complementary coffee room service. Spacious bathroom and closets. First class all the way !
Wish we had a window in the two bed suite for some fresh morning air.
The breakfast that is included is basic and the same each day, but tasty.
The noise outside the room from the restaurant was a bit of a challenge, but the staff did everything that they could to help address these issues.
The property is clean and has a great location, it seems that it is attentive to sustainability and it has nice touches. Ramón was very courteous and attentive. The gentleman that assisted us with the luggage to the parking was very nice and genuine.
What I liked about Chiapas are the genuine personal touches and service that we have received in other hotels where we have stayed during our vacation. This hotel is striving to achieve international standards and partially successful. In doing so it lacks of spontaneity and genuine service. We were coming for our honeymoon and by mistake we made the reservation for the wrong night, we could only realise it the morning after since they did not call us before running a no show. The day after we have been offered a 50% discount in a lower category room. It is a solution but in low season I would have expected some extra touches. It was a solution of an international hotel chain, dry and trying to fix it with the lowest effort possible, no special touches considering that we were in honeymoon. Breakfast and service were disappointing, again we could have been anywhere. I was expecting more, it makes me keep staying away by non-local feeling hotels.
A stay at Casa Lum places you in the heart of San Cristobal de las Casas, within a 5-minute walk of San Cristobal de las Casas Cathedral and Plaza de La Paz. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 212 reviews
Things to Know
- Friendly service
- Friendly atmosphere
- Beautiful architecture
- Stylish hotel
Policies vary by room type and provider.
FAQs when booking at Casa Lum
Where is Casa Lum located?
Casa Lum is located at Real de Guadalupe #30, Centro, 0.9 km from the centre of San Cristóbal de las Casas. San Cristobal de las Casas Cathedral is the closest landmark to Casa Lum.
When is check-in time and check-out time at Casa Lum?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Casa Lum.
Does Casa Lum offer free Wi-Fi?
Yes, Casa Lum offers free Wi-Fi.
Does Casa Lum offer free parking?
No, Casa Lum does not offer free parking.
Does Casa Lum offer free airport shuttle service?
No, Casa Lum does not offer free airport shuttle service.
How far is Casa Lum from the airport?
Casa Lum is 45.4 km from Tuxtla Gutiérrez Ángel Albino Corzo. Casa Lum is 112.2 km from Palenque.
Can you bring pets to Casa Lum?
No, pets are not allowed at Casa Lum.
Does Casa Lum have a pool?
No, Casa Lum does not have a pool on-site.
Reviews about Casa Lum
Most Popular Landmarks
- San Cristobal de las Casas Cathedral 242 m
- Plaza de La Paz 324 m
- Mesoamerican Museum of Jade 375 m
- Handicrafts Market 0.4 km
- Ex-Convent of Santo Domingo 0.5 km
- Arches of Carmen 0.5 km
|Tuxtla Gutiérrez Ángel Albino Corzo||45.4 km|