Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco, CA 94105, United States
+1 415 512 1111
C$ 70

rate per night


based on 657 reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco
Wed 5/10
Thu 6/10

About Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

Palace Hotel a Luxury Collection Hotel San Francisco is set in San Francisco and is a short walk from Transbay Terminal. It provides a fitness center, as well as a Jacuzzi, an indoor pool and a sauna.

A variety of premium services are available for guests of Palace Hotel a Luxury Collection Hotel San Francisco, like 24-hour room service, valet parking and an express check-in and check-out feature. It has babysitting services, a currency exchange and a reception that operates 24 hours a day. It also offers useful facilities for business meetings and events.

The elegant rooms at the hotel feature a mini bar and all the necessities for a comfortable stay. Each includes a private bathroom with bathrobes and a hair dryer.

In-house dining options include Garden Court, which is an ideal spot to enjoy a meal. Guests can sample the varied drinks menu at Pied Piper or GC Lounge.

The location of the hotel permits easy access to many tourist attractions. Transamerica Pyramid and Union Square Plaza are within walking a distance.

Photos of Palace Hotel, a Luxury Collection Hotel, San Francisco

Property safety measures

Palace Hotel, a Luxury Collection Hotel, San Francisco has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Palace Hotel, a Luxury Collection Hotel, San Francisco

Thu 6/10
Mon 10/10
Show deals with
Luxury Rooms(C$ 457)
Luxury Room
2 double beds

2 double beds


C$ 457/night

C$ 457 totalFINDHOTEL
Deluxe Rooms(C$ 354 - C$ 1,292)
Deluxe room
bed type unknown
bed type unknown

C$ 354/night

C$ 354 totalFINDHOTEL
1 king bed

1 king bed


C$ 446/night

1 king bed

1 king bed


C$ 483/night

C$ 483 totalExpedia
Superior Rooms(C$ 338 - C$ 688)
Superior Room
1 king bed

1 king bed


C$ 338/night

C$ 338 totalStayforlong
1 king bed

1 king bed


C$ 346/night

C$ 346 totalFINDHOTEL
1 king bed

1 king bed


C$ 375/night

C$ 375 totalSuperTravel
King Rooms(C$ 444 - C$ 2,058)
King room
bed type unknown
bed type unknown

C$ 444/night

C$ 444 totalOpodo
1 king bed

1 king bed

C$ 669/night

C$ 669
1 king bed

1 king bed

C$ 701/night

C$ 701
Standard Rooms(C$ 70 - C$ 187)
Standard Room
bed type unknown
bed type unknown

C$ 70/night

C$ 70 totalFINDHOTEL
bed type unknown
bed type unknown

C$ 187/night

C$ 187 totaltravelup

Amenities at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Refrigerator
  • Dining table

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Spa bath
  • Toilet
  • Toilet paper


  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • EV charging station
  • Valet parking

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)

Pool and spa

  • Hot tub
  • Indoor pool
  • Massage


  • Ironing service
  • Pants press
  • Iron and ironing board


  • Feather pillow
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Gift shop
  • Shops (on site)
  • Cooking classes


  • Fax/photocopying
  • Desk


  • Fitness centre

Reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco

GreatBased on 657 verified guest reviews

Time of Year:
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Newest first
8.0 Great
Pros:For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable
Cons:I ordered room service for dinner and had the breakfast buffet in Garden Court - both were decent but definitely below my expectations of what a luxury hotel can deliver in terms of quality & creativity on the menu.
8.8 Great
Pros:Luxurious, great staff and great location.
Cons:I tend to like more modern hotels but this place was very classy.
10.0 Excellent
Pros:We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
10.0 Excellent
Pros:This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door. The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
10.0 Excellent
Pros:Loved the central location and the historical ambiance of the hotel.
9.7 Excellent
Pros:Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Cons:Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for the buck than most.
9.4 Excellent
Pros:Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor
6.0 Okay
Pros:Really cool amenities,close to everything you need.Room service was nice and really cool views.
Cons:I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
6.8 Okay
Pros:Decor, comfort and staff interactions.
Cons:I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.
10.0 Excellent
Pros:Fantastic SF landmark...we never left the Hotel.


2 New Montgomery Street, San Francisco, CA 94105

What's nearby

  • Museum of Modern Art335 m
  • Grace Cathedral1 km
  • Cable Car Museum1.1 km
  • Exploratorium1.4 km
  • Asian Art Museum1.6 km
  • Lombard Street2.1 km
  • Pier 392.5 km
  • Fisherman's Wharf2.5 km
  • Musée Mécanique2.6 km
  • Palace of Fine Arts4.4 km
  • Alcatraz4.6 km
  • Walt Disney Family Museum5.3 km



Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Guests with existing Palace Hotel, a Luxury Collection Hotel, San Francisco reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Palace Hotel, a Luxury Collection Hotel, San Francisco for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Planning a romantic escape with your partner to San Francisco? Reserve the glamorous Market Street View Room at the Palace Hotel and enjoy a king size bed, luxury linens, high-tech amenities, and city views of downtown Market Street. If you book one of the Premier suites, you will also receive a complimentary bottle of champagne or wine on arrival.

  • If you are arriving at San Francisco International Airport, the Palace Hotel is located about 30min north of the airport. To get to the hotel by public transport, take the BART train from the airport to Montgomery Station. The Palace Hotel is located across the road from the BART station. Arriving at Oakland International Airport? Board the BART train to Coliseum Station on the beige line, then change to the green line and take a train to Montgomery Station. The trip should take about 40min in total.

  • The decadent Palace Grand Buffet Breakfast includes a range of farm-to-table options including poached eggs, bacon, sausages, smoked salmon, house-baked pastries, and fresh fruit. A la carte options include the Dungeness Crab Benedict, New York Steak and Eggs, and Wild Mushroom Omelet. If you have a sweet tooth, order the Banana Pecan Pancakes, Summer Strawberry Waffles, or Brioche French toast. Brunch is served at the Garden Court Restaurant every Sunday, including favorites such as the Japanese Fried Chicken and Green Tea Waffles and the Chilled Seafood for Two.

  • Signature Tea is served at the majestic Garden Court Restaurant every Saturday from 2:00 pm to 5:00 pm, where guests can enjoy the classic Palace experience of an afternoon of delicate pastries, scones, and assorted finger sandwiches served on fine china. The silver service tea selection includes black tea, green tea, white tea, or herbal tea. Guests can also opt for the Veuve Clicquot Tea Service, which offers the ritual of the Signature Tea plus a glass of Veuve Clicquot, or the deluxe Caviar Tea for Two, which includes two glasses of champagne and a serving of white sturgeon caviar.

  • If you’re traveling with your family to San Francisco, book the Cityscape Room at the Palace Hotel, which can accommodate up to 4 guests. The room is furnished with two double beds and has charming city views. Children will adore playing in the hotel’s heated indoor pool, which has a glass ceiling, and watching regularly scheduled drive-in movies. Children aged from 5 to 12 years old can also enjoy a special Prince and Princess Tea at the Garden Court Restaurant, with children’s pastries and tea sandwiches.

  • Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery Street in SoMa, 0.9 km from the centre of San Francisco. Museum of Modern Art is the closest landmark to Palace Hotel, a Luxury Collection Hotel, San Francisco.

  • Check-in time is 4:00 PM and check-out time is 12:00 PM at Palace Hotel, a Luxury Collection Hotel, San Francisco.

  • Palace Hotel, a Luxury Collection Hotel, San Francisco is 18.2 km from Oakland. Palace Hotel, a Luxury Collection Hotel, San Francisco is 18.7 km from San Francisco.

  • Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco is a pet-friendly hotel.

  • Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has a pool on-site.

  • KAYAK scours the web for all room deals available at Palace Hotel, a Luxury Collection Hotel, San Francisco in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palace Hotel, a Luxury Collection Hotel, San Francisco.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.9 km

Location rating


Nearest Airport

San Francisco

Distance to airport

18.7 km