There is mold and dust everywhere - although it is charming , it cannot be appreciated when you feel gross being there .
3 stars
The Gallery Inn
Provider
Provider for The Gallery Inn
Provider for The Gallery Inn
Provider for The Gallery Inn
Photos of The Gallery Inn
Overview
The Gallery Inn is located in downtown San Juan in the heart of Puerto Rico. Guests can choose from 25 boutique-style rooms with views of the ocean. Each lodging comes equipped with a private bathroom, free toiletries, a full wardrobe, air conditioning, and private balconies facing the water. Hairdryers and coffee makers are available upon request.
The front desk at the Gallery Inn can call taxi services to transport guests to and from the F.L. Ribas Dominicci Airport, which is just one mile away. Guests can spend time at the on-site bar and lounge until the late hours of the night. Alternative dining options include Marmalade Restaurant & Wine Bar, Sofia’s Old San Juan, and Chocobar Cortes, which are a five-minute walk from the hotel’s doors. The Old San Juan district is down the street, while the Castillo de San Cristobal historic site is a five-minute walk away. The hotel is within walking distance to the beach as well.
There is an outdoor pool on the premises for guests to enjoy during all seasons of the year. Guests staying overnight at the Gallery Inn can access a free continental breakfast in the lobby area each morning. The hotel hosts a number of piano recitals and live art gallery events for guests to enjoy at all times. Outside, there is a Wine Deck where travelers can relax and enjoy full views of the city below.
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Amenities at The Gallery Inn
- Free Wi-Fi
- Parking
- Pets allowed on request. Charges may apply.
- 24hr front desk
- Safe
- Air-conditioned
- Storage available
- Pool
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
General
- Storage available
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Pool
- Pool
Reviews of The Gallery Inn
7.8
Good
416 verified ratings
Wonderful
170
Very good
48
Good
76
Okay
45
Fair
30
Mediocre
27
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's great location and unique charm, particularly in Old San Juan. However, many reviews highlighted significant issues with cleanliness and service, with guests reporting unhelpful staff and poorly maintained amenities. The breakfast options were also criticized for being minimal and unsatisfactory. While the ambiance was initially appealing, the overall experience was marred by these negative aspects.AI-generated from customer reviews
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Score by provider
7.9 out of 10
224 reviews
6.5 out of 10
2 reviews
All reviews
Pros (+) The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Cons (-) The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and ...
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Location
204-206 Norzagaray, San Juan
What's nearby
- San Juan Museum of Art & History102 m
- Viejo San Juan153 m
- Ponce de Leon Statue207 m
- San José Church214 m
- Museo de Las Americas380 m
- Casa Blanca0.4 km
- San Juan National Historic Site0.5 km
- Castillo de San Cristobal0.6 km
- Castillo San Felipe del Morro0.8 km
- The Capitol of Puerto Rico1.1 km
- National Guard Museum1.6 km
- Luis Muñoz Rivera Park2.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Gallery Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Gallery Inn
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in San JuanMost recommended
See most recommended stays in San JuanGood to know
Value for money | 6.6 |
|---|---|
Distance to downtown | 0.9 km |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 2.4 km |